Job summary

The Care Navigator is a key front-line position responsible for managing the first impressions of the practice. This role involves greeting patients, managing communication between patients and medical staff, and facilitating patient access to appropriate healthcare services efficiently. The Care Navigator plays a crucial role in guiding patients through the complexities of healthcare interactions, ensuring they receive timely and appropriate care.

Main duties of the job

Key responsibilities include scheduling appointments, managing patient records, answering phone calls, and providing patients with information about healthcare services. The Care Navigator will ensure that all patient interactions are handled with empathy and efficiency, maintaining confidentiality and compliance with healthcare regulations. This position requires excellent communication skills, strong organisational abilities, and a patient-centric approach to service delivery.

About us

The Practice aims to provide where possible a primary site for the post holder to work from, fostering stability and a strong team relationship. However, flexibility is required, and the post holder must be willing to work at other branch sites, when necessary, either on a temporary or permanent basis.

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2381-26-0020

Job locations

Trelawny Surgery

45 Ham Drive

Plymouth

PL2 2NL

United Kingdom

Mayflower Medical Group

Stirling Road

PLYMOUTH

PL5 1PL

United Kingdom

Mount Gould Medical Centre

Mount Gould Primary Care Centre

Mount Gould Road

PLYMOUTH

PL4 7PY

United Kingdom

Job description

Job responsibilities

Patient Interaction and Support:

• Front Desk Management, Greet patients upon arrival, verify their information, and direct them to appropriate departments. Ensure a welcoming and respectful environment for all visitors.
• Appointment booking: Efficiently manage appointment scheduling using the practices systems; adjust schedules as needed to accommodate patient needs and maximise resource utilisation.
• Telephone Enquiries: Handle incoming calls, provide information to callers, take messages, or redirect calls to appropriate staff members.
• Administrative Responsibilities: eConsultations: Process eConsultations received. Patient Records Management: Maintain and update patient records with accuracy. Ensure all patient interactions and transactions are logged promptly and comply with legal and privacy requirements.
• Communication and Coordination: Healthcare Provider Liaison: Act as a liaison between patients and healthcare providers. Ensure that communication is clear and that patients understand their schedules, treatment plans, and any preparatory steps for appointments.
• Resource Navigation: Guide patients to access various healthcare resources available to them, including special clinics, educational sessions, and community services.
• Resource Management: Manage front-office supplies and ensure that patient areas are stocked with necessary items like forms, brochures, and informational materials.
• Safety Protocols: Maintain cleanliness and safety of the reception area, complying with health and safety guidelines to ensure a safe environment for patients and staff.
• Quality Improvement: Feedback Collection: Collect and compile patient feedback to identify areas for improvement in front desk operations and patient care coordination.
• Service Enhancement Initiatives: Participate in initiatives aimed at enhancing patient satisfaction and improving service delivery effectiveness.
• Training Participation: Engage in ongoing training to enhance skills related to patient care, technology use, communication, and administrative management.
• Knowledge Upgrading: Stay updated on new healthcare regulations, insurance policies, and patient care technologies to continually improve service quality.

Current vacancies at three different locations:

Mount Gould and Trelawny Based

Hours per week: 28.5

Wednesday 0800-1800 at Mount Gould

Thursday 0800-1800 at Trelawny

Friday 0800-1800 at Trelawny

Job description Job responsibilities Patient Interaction and Support:Front Desk Management, Greet patients upon arrival, verify their information, and direct them to appropriate departments. Ensure a welcoming and respectful environment for all visitors.Appointment booking: Efficiently manage appointment scheduling using the practices systems; adjust schedules as needed to accommodate patient needs and maximise resource utilisation.Telephone Enquiries: Handle incoming calls, provide information to callers, take messages, or redirect calls to appropriate staff members.Administrative Responsibilities: eConsultations: Process eConsultations received. Patient Records Management: Maintain and update patient records with accuracy. Ensure all patient interactions and transactions are logged promptly and comply with legal and privacy requirements.Communication and Coordination: Healthcare Provider Liaison: Act as a liaison between patients and healthcare providers. Ensure that communication is clear and that patients understand their schedules, treatment plans, and any preparatory steps for appointments.Resource Navigation: Guide patients to access various healthcare resources available to them, including special clinics, educational sessions, and community services.Resource Management: Manage front-office supplies and ensure that patient areas are stocked with necessary items like forms, brochures, and informational materials.Safety Protocols: Maintain cleanliness and safety of the reception area, complying with health and safety guidelines to ensure a safe environment for patients and staff.Quality Improvement: Feedback Collection: Collect and compile patient feedback to identify areas for improvement in front desk operations and patient care coordination.Service Enhancement Initiatives: Participate in initiatives aimed at enhancing patient satisfaction and improving service delivery effectiveness.Training Participation: Engage in ongoing training to enhance skills related to patient care, technology use, communication, and administrative management.Knowledge Upgrading: Stay updated on new healthcare regulations, insurance policies, and patient care technologies to continually improve service quality.Current vacancies at three different locations:Mount Gould and Trelawny BasedHours per week: 28.5Wednesday 0800-1800 at Mount GouldThursday 0800-1800 at Trelawny Friday 0800-1800 at Trelawny

Person Specification

Experience

Essential

• Communication Skills:
• Clear and compassionate communication is essential, as Care Navigators must explain complex healthcare options to patients, often with differing levels of understanding.
• Telephone skills are important for communicating with patients over the phone and scheduling appointments.
• Confidentiality and Professionalism:
• Understanding of patient confidentiality, data protection laws (such as GDPR), and maintaining professional boundaries while handling sensitive patient information.
• Use of SystmOne is advantageous

Desirable

• Ability to work independently and as part of a team.
• Patience and the ability to manage difficult or emotional conversations.
• Adaptability to meet the diverse needs of patients from different backgrounds.
• Ability to quickly learn about new services and keep up-to-date with changes in healthcare provision.
• In summary, experience as a Care Navigator in a GP surgery would involve supporting patients through the maze of healthcare services, offering guidance, managing appointments, and advocating for patients needs, all while ensuring high levels of confidentiality, empathy, and efficiency.

Vaccinations

Essential

• You must be able to provide evidence of the following vaccinations if you are successful at interview
• Seasonal Flu
• Hep B
• Tetanus
• Diptheria
• Polio
• MMR
• BCG
• Varicella
• MenACY

Person Specification Experience Essential Communication Skills: Clear and compassionate communication is essential, as Care Navigators must explain complex healthcare options to patients, often with differing levels of understanding. Telephone skills are important for communicating with patients over the phone and scheduling appointments. Confidentiality and Professionalism: Understanding of patient confidentiality, data protection laws (such as GDPR), and maintaining professional boundaries while handling sensitive patient information. Use of SystmOne is advantageous Desirable Ability to work independently and as part of a team. Patience and the ability to manage difficult or emotional conversations. Adaptability to meet the diverse needs of patients from different backgrounds. Ability to quickly learn about new services and keep up-to-date with changes in healthcare provision. In summary, experience as a Care Navigator in a GP surgery would involve supporting patients through the maze of healthcare services, offering guidance, managing appointments, and advocating for patients needs, all while ensuring high levels of confidentiality, empathy, and efficiency. Vaccinations Essential You must be able to provide evidence of the following vaccinations if you are successful at interview Seasonal Flu Hep B Tetanus Diptheria Polio MMR BCG Varicella MenACY

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Trelawny Surgery

45 Ham Drive

Plymouth

PL2 2NL

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Employer details

Employer name

Fuller and Forbes Partnership

Address

Trelawny Surgery

45 Ham Drive

Plymouth

PL2 2NL

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job summary

Shift Details: 07:00 am to 19:30 pm At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor at Rosebery Manor Care Home in Epsom. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our residents choices, dignity, independence, and personal safety are at the core of all care and support activity. Other responsibilities will include: Promoting and delivering high quality person-centred care to our residents. Closely monitoring and reporting on residents daily progress, ensuring all observations and interventions are recorded. Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriate manner as soon as they occur. Providing ongoing support for the residents, their families and the Care Services Team.

Main duties of the job

As a Care Supervisor at Avery Healthcare, your role will primarily involve managing and guiding a small team to ensure the delivery of high-quality person-centred care. This position requires you to uphold and implement Avery processes and procedures while focusing on residents dignity, independence, and safety. Key responsibilities include monitoring residents daily progress, addressing concerns, and providing continuous support for the residents and their families. The shift details are from 07:00 am to 19:30 pm. Candidates should have a minimum of NVQ Level 3, a recognised medication administration qualification, and prior experience in a Senior Care role, with the ability to inspire and influence a team.

About us

Avery Healthcare is one of the UKs leading providers of luxurious elderly care homes, dedicated to creating enriching experiences and meaningful lives for both residents and staff. The organization operates over 100 care homes, offering exceptional care in a supportive environment. Avery emphasizes continuous learning and development and fosters a culture of respect, compassion, and empowerment, making it a preferred choice for residents and team members alike. Employees of Avery Healthcare enjoy a nurturing workspace where their work is valued, thereby enabling them to deliver outstanding care and contributing positively to residents later years of life.

Details

Date posted

30 October 2026

Pay scheme

Other

Salary

£13.25 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1569504633

Job locations

Avery Healthcare

Epsom

KT18 5XA

United Kingdom

Job description

Job responsibilities

Package Description:

Shift Details:07:00 am to 19:30 pm

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor at Rosebery Manor Care Home in Epsom. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our residents choices, dignity, independence, and personal safety are at the core of all care and support activity.

Other responsibilities will include:

• Promoting and delivering high quality person-centred care to our residents.
• Closely monitoring and reporting on residents daily progress, ensuring all observations and interventions are recorded.
• Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriate manner as soon as they occur.
• Providing ongoing support for the residents, their families and the Care Services Team.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must have:

• A minimum of NVQ Level 3 or equivalent.
• A recognised Medication administration qualification and experience.
• Previous experience in a Senior Care role.
• Demonstrable ability in organising, leading, inspiring and influencing a team.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:Shift Details:07:00 am to 19:30 pmAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor at Rosebery Manor Care Home in Epsom. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our residents choices, dignity, independence, and personal safety are at the core of all care and support activity.Other responsibilities will include: Promoting and delivering high quality person-centred care to our residents. Closely monitoring and reporting on residents daily progress, ensuring all observations and interventions are recorded. Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriate manner as soon as they occur. Providing ongoing support for the residents, their families and the Care Services Team.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must have: A minimum of NVQ Level 3 or equivalent. A recognised Medication administration qualification and experience. Previous experience in a Senior Care role. Demonstrable ability in organising, leading, inspiring and influencing a team.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

• A minimum of NVQ Level 3 or equivalent, a recognised Medication administration qualification, and previous experience in a Senior Care role.

Person Specification Qualifications Essential A minimum of NVQ Level 3 or equivalent, a recognised Medication administration qualification, and previous experience in a Senior Care role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Epsom

KT18 5XA

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Epsom

KT18 5XA

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job summary

This is an exciting role involving, supporting patients in diagnostic and therapeutic procedures and investigations.

The post holder will work under the direction of registered health care professionals, as a member of the multi-disciplinary team; planning and organising own workload in conjunction with other staff members. Following training, you will be expected to support registered Nurses and Consultants in the direct and indirect care of patients undergoing procedures such as Transperineal Prostate Biopsy, Flexible Cystoscopy, Urodynamic Studies, Trans Urethral Laser Ablation (TULA) of Bladder Tumour and Uroflowmetry Tests. The post holder will undertake additional clinical activities to that of the Band 3 Healthcare Assistant and will contribute to the development of unregistered staff.

The post holder will support service development to meet the evolving needs of the NHS ensuring efficient and effective use of all resources are met; provide effective high-quality patient/customer care. Monitor and maintain Trust Quality standards.

Good communication skills and a desire to work with people are essential. Experience in urology is not essential as training will be provided.

Those who require care certificate and competencies will be paid at band 2. Once this has been achieved, will progress to Band 3.

Main duties of the job

• To participate effectively in the preparation, maintenance, cleaning and disinfecting of all equipment and procedure rooms.
• Further to training be able to assist with Flexible Cystoscopy, Transperineal Biopsy, Urodynamics Study, Trans Urethral Laser Ablation (TULA) of Bladder Tumours under direct supervision of the Urology Consultant/ Nurse Practitioners/ Clinical Nurse Specialists/ Registered Nursing Associates
• Perform Uroflowmetry Tests and Bladder Scanning (Training Provided)

• Be able to communicate effectively and sensitively with patients, relatives, and colleagues, referring to senior staff as necessary.
• Conduct regular inventory checks of all procured goods to support efficient supply chain management
• To organise and regulate the up-keep of the department, stocks and working environment on an agreed basis

About us

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

As a valued member of the Urology team, you will play an important role in supporting clinical activity, maintaining patient flow, and contributing to the smooth running of a fast-paced diagnostic service. Your contribution will be recognised and supported by an experienced and approachable team committed to delivering high standards of care.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8336028-S

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see job description attached to view main responsibilities of role.

Job summary:

We are looking for a keen and motivated nursing assistant to join our dynamic Urology Team.

This is an exciting role involving, supporting patients in diagnostic and therapeutic procedures and investigations.

The post holder will work under the direction of the registered health care professionals, as a member of the multi-disciplinary team; planning and organising own workload in conjunction with other staff members.Following training, you will be expectedto support registered Nurses and Consultants in the direct and indirect care of patients undergoing procedures such as Trans Perineal Prostate Biopsy, Flexible Cystoscopy, Urodynamic Studies, Trans Urethral Laser Ablation (TULA) for Bladder Tumour and Uroflowmetry Tests. The post holder will undertake additional clinical activities to that of the Band 3 Healthcare Assistant and will contribute to the development of unregistered staff.

The post holder withsupport service development to meet the evolving needs of the NHS ensuring efficient and effective use of all resources are met. Provide effective high-quality patient/customer care. Monitor and maintain Trust Quality standards.

Experience in urology is not essential as training will be provided.

Job responsibilities:

Key Tasks & Responsibilities:

Clinical responsibilities

• Undertake an agreed range of clinical activities in line with defined competencies specific to the specialism of the clinical area including but not limited to: -
• To participate effectively in the preparation, maintenance, cleaning and disinfecting of all equipment and procedure rooms.
• Further to training be able to assist with Flexible Cystoscopy, Trans Perineal Biopsy, Urodynamics Study, Trans Urethral Laser Ablation (TULA) of Bladder Tumours under direct supervision of the Urology Consultant/ Nurse Practitioners/ Clinical Nurse Specialists/ Registered Nursing Associates.
• Perform Uroflowmetry Tests and Bladder Scanning for patients (Training Provided)
• Ability to work independently, under the
• supervision of a registered health care professional, seeking advice or escalating where required
• Act as patients, advocate during invasive procedures
• Ensure patients privacy and dignity are maintained all times.
• To be aware of, and demonstrate adherence to, the Trusts policy on infection control and waste disposal.
• Adhere to the recommendations for the Control of Substances Hazardous to Health (COSHH) and risk assessments appropriate to the clinical area.
• To adhere to the principles of universal precautions in all aspects of patient care and when handling endoscopic or other diagnostic equipment.
• Maintain accurate traceability records of all endoscopes and other diagnostic equipment.
• Ensure safe practice to minimize the risk of infection to patients and staff.
• Ensure that protective clothing is worn correctly as required.

Job description Job responsibilities Please see job description attached to view main responsibilities of role. Job summary: We are looking for a keen and motivated nursing assistant to join our dynamic Urology Team. This is an exciting role involving, supporting patients in diagnostic and therapeutic procedures and investigations. The post holder will work under the direction of the registered health care professionals, as a member of the multi-disciplinary team; planning and organising own workload in conjunction with other staff members.Following training, you will be expectedto support registered Nurses and Consultants in the direct and indirect care of patients undergoing procedures such as Trans Perineal Prostate Biopsy, Flexible Cystoscopy, Urodynamic Studies, Trans Urethral Laser Ablation (TULA) for Bladder Tumour and Uroflowmetry Tests. The post holder will undertake additional clinical activities to that of the Band 3 Healthcare Assistant and will contribute to the development of unregistered staff. The post holder withsupport service development to meet the evolving needs of the NHS ensuring efficient and effective use of all resources are met. Provide effective high-quality patient/customer care. Monitor and maintain Trust Quality standards. Experience in urology is not essential as training will be provided. Job responsibilities: Key Tasks & Responsibilities: Clinical responsibilities Undertake an agreed range of clinical activities in line with defined competencies specific to the specialism of the clinical area including but not limited to: - To participate effectively in the preparation, maintenance, cleaning and disinfecting of all equipment and procedure rooms. Further to training be able to assist with Flexible Cystoscopy, Trans Perineal Biopsy, Urodynamics Study, Trans Urethral Laser Ablation (TULA) of Bladder Tumours under direct supervision of the Urology Consultant/ Nurse Practitioners/ Clinical Nurse Specialists/ Registered Nursing Associates. Perform Uroflowmetry Tests and Bladder Scanning for patients (Training Provided) Ability to work independently, under the supervision of a registered health care professional, seeking advice or escalating where required Act as patients, advocate during invasive procedures Ensure patients privacy and dignity are maintained all times. To be aware of, and demonstrate adherence to, the Trusts policy on infection control and waste disposal. Adhere to the recommendations for the Control of Substances Hazardous to Health (COSHH) and risk assessments appropriate to the clinical area. To adhere to the principles of universal precautions in all aspects of patient care and when handling endoscopic or other diagnostic equipment. Maintain accurate traceability records of all endoscopes and other diagnostic equipment. Ensure safe practice to minimize the risk of infection to patients and staff. Ensure that protective clothing is worn correctly as required.

Person Specification

Education and qualifications

Essential

• oBasic numeracy & literacy (A-C English & Maths)
• oStudied to Level NVQ Level 3 or equivalent
• oCare Certificate (Or willing to work towards it)
• oBLS

Experience and knowledge

Essential

• oEvidence of development
• oPeople Skills
• oComputer Skills
• oPrevious care experience

Skills and abilities

Essential

• oWell-developed communication skills
• oAble to competently organise and carryout designated workload within scope of training /competences
• oAble to work in a team environment
• oAble to work independently
• oGood organisational skills

Personal qualities

Essential

• oApproachable and ability to remain calm under pressure
• oAmbitious
• oUses own initiative
• oFlexible approach to working hours and duties.
• oGood team worker
• oOccupational health clearance to carry out duties of role.

Person Specification Education and qualifications Essential oBasic numeracy & literacy (A-C English & Maths) oStudied to Level NVQ Level 3 or equivalent oCare Certificate (Or willing to work towards it) oBLS Experience and knowledge Essential oEvidence of development oPeople Skills oComputer Skills oPrevious care experience Skills and abilities Essential oWell-developed communication skills oAble to competently organise and carryout designated workload within scope of training /competences oAble to work in a team environment oAble to work independently oGood organisational skills Personal qualities Essential oApproachable and ability to remain calm under pressure oAmbitious oUses own initiative oFlexible approach to working hours and duties. oGood team worker oOccupational health clearance to carry out duties of role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Cherry Ward at St Peter's Hospital in Surrey are looking to recruit, compassionate, motivated and skilled Band 4 Nursing Associate to join the Medical Division.

We are seeking NMC registered Nursing Associates that are ready to work as part of the nursing and multidisciplinary team to provide high quality care for patients presenting with all kinds of medical needs.

You will practice under indirect supervision in Cherry Ward reflecting the values and principles of teamwork such as proper communication and escalation as a team member.

Following a period of development and assessment, you will contribute to the assessment, planning and implementation of individual care for assigned patients under agreed pathways ensuring safe practice and maintaining high standards of care.

There are opportunities for development

Please note , we are not able to provide sponsorship for this role

Main duties of the job

To implement and monitor patient care following nursing care plans and patient pathways, and reporting progress to registered practitioner/s. To ensure a welcoming, caring and safe environment of patients and visitors to the department. Carrying out regular observations, proper documentation, identification of a deteriorating patient and following escalation procedures as identified in the patient pathways. Initiate basic life support for a collapsed patient until medical help arrives.

Assist with safe transfers of patients within the wards and other departments. Perform hospital transfer and handover of patient care for agreed patients. Provide clinical skills such as recording of 12 lead ECG, insertion of peripheral cannulation and venepuncture, female and male urinary catheterisation, minor wound dressings and oral medications

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic Surgery, Ophthalmology and Outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits & discounts.

For more information about careers at ASPH visit:www.asph-careers.org

Certificate of SponsorshipIn line with UKVI requirements, Band 2, Band 3 and Band 4 roles are not eligible for sponsorship.

Please note only certain roles at Band 5 & above are eligible for sponsorship.

Job summary

Are you passionate about helping individuals access the care and resources they need to thrive? Were looking for a compassionate, organised, and proactive Care Navigatorto join our small and friendly team.

As a Care Navigator, you will serve as a trusted guide for patients, helping them navigate healthcare systems, coordinate services, and overcome barriers to care. Youll play a vital role in improving health outcomes and enhancing the overall patient experience.

This role has been ongoing for over a year, and we continue to grow and collaborate as a team to deliver the highest level of support to our patients.

We have the following shift pattern available: 26.25 hour post

Monday 8:00 - 13:15

Tuesday 13:00 - 18:15

Wednesday 8:00 - 13:15

Thursday 13:00 - 18:15

Friday 8:00 - 13:15

Interviews will be held on w/c 16th November.

Please Note: Ensure that your application is entirely your own original work. Applications found to be generated by artificial intelligence (AI) will not be considered.

Main duties of the job

The key aspects of the role:

Play an integral role in the appropriate signposting of patients to the appropriate healthcare professional or service, working as part of the practices multidisciplinary team. Taking an overview of the triage queue to appropriately navigate patients to correct healthcare professionals and other services. Recording patient information accurately and managing patient flow to maintain safety, in line with key performance indicators. Using initiative to be able to problem solve and answer queries as they arise. Work closely with clinicians to support patients to access the appropriate healthcare services using excellent communication skills and key knowledge Interact with patients by phone, email, text and other communication mentions, providing clear and effective communication to support patients to the right care and supporting self- management where appropriate.

The post holder will work as part of an MDT supporting the triage and signposting function for all consultation requests. Working the clinical team, you will act as care navigator for our patients, making basic need assessments to identify appropriate services and support to meet their care needs.

About us

Overview of your organisation

About Us

Beacon Medical Group is a large, forward-thinking partnership practice serving approximately 43,000 patients across six sites in Devon.

We are an active contributor to shaping local healthcare services and are at the forefront of developing innovative skill mixes to meet the challenges facing modern Primary Care. Our focus is on continuously improving services and delivering high-quality patient care, while supporting the wider health system to develop sustainable, integrated services that meet the current and future health and wellbeing needs of our communities.

Working with Beacon Medical Group means becoming part of a collaborative, supportive team that values innovation, professional development, and excellence in patient care.

Our Offer

We offer a welcoming and supportive working environment with a range of opportunities for learning, development and wellbeing including:

A comprehensive induction programme.

Protected learning time for ongoing development.

CPD opportunities to support career progression.

Regular reviews and appraisals.

Access to the NHS Pension Scheme, providing valuable benefits during your career and into retirement.

Enhanced family-friendly pay schemes.

Generous annual leave entitlement.

Access to NHS discounts through national and local schemes.

Staff wellbeing services supporting physical, mental and emotional health.

Job summary

Make a Difference to Children's Lives Through Better Hearing

The Newborn Hearing Screening Programme plays a vital role in identifying babies with hearing difficulties at the earliest possible stage, helping to ensure timely support and intervention. As Local Manager, you will lead a committed team of Hearing Screeners, delivering a high-quality screening service to approximately 5,500 babies each year across Hull and East Yorkshire. Screening is undertaken shortly after birth within the hospital setting and at local community clinics.

Previous experience within the NHSP and completion of Local Manager training would be advantageous; however, comprehensive training can be provided through the national NHSP e-learning programme, internal development opportunities, and external clinical assessment. Appointment to the post will be subject to the successful completion of the required training.

This is a 30-hour-per-week role, worked across four days, comprising three managerial days and one clinical screening day as part of the rota. Flexibility is essential, as the screening service operates seven days a week, including weekends and bank holidays. Current screener shifts are generally 7:00am to 3:00pm

This is an exciting opportunity to join a service that has a lasting impact on children and their families, while leading a dedicated team committed to delivering outstanding care and early intervention across our communities.

Main duties of the job

We are looking for a candidate educated to degree level or equivalent experience, with a proven track record of leadership or management responsibility, equivalent specialist knowledge gained through experience, is also essential.

The successful candidate will demonstrate:

• Strong leadership and people management skills, with experience of supporting and developing high-performing teams.
• Excellent communication and interpersonal abilities, with a compassionate and family-centred approach.
• Knowledge of hearing conditions, child development, and experience of working with children and families, which would be advantageous.
• An understanding of safeguarding and child protection procedures.
• Experience in performance management, audit, service improvement, and the development of policies and procedures.
• Strong IT skills and the ability to accurately collect, record and analyse data.

In addition to managing the service, you will undertake newborn hearing screens using specialist equipment, maintain accurate records, and work closely with parents, healthcare professionals and external partners to ensure an exceptional patient experience.

As the role may involve travel between screening sites and attendance at regional or national training events, a full driving licence and use of a car, or reasonable alternative means of transport, is essential.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job summary

We are looking to recruit highly motivated, enthusiastic individuals, who can cope with a high-pressured clinical environment. Good interpersonal, verbal and written communication skills are required to work in the Emergency Department at Northumbria Specialist Emergency Care Hospital. People with a passion for wanting to learn how to provide the highest standards of Emergency Care are encouraged to apply.

Candidates must demonstrate a compassionate and caring attitude towards their patients and be able to deliver high standard of care. Candidates must possess good communication and organisational skills.

You must be willing to work flexible hours to meet the service needs of our patients, which includes rotation between days and nights.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• To work under the supervision of a qualified nurse and assist in the implementation of patient care both direct and non-direct
• To provide and promote high quality care under the guidance of a qualified healthcare professional
• Undertake a range of delegated clinical care duties in hospital.
• Record patient observations and changes to patient clinical conditions

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

We are looking to recruit highly motivated individual to join our acute medical admissions team on Ward 3 at the Northumbria. The team provide high standard and safe care to all the patients, suffering from acute medical illness. We cover specialties relating to medicine including, toxicology, endocrinology, head injury, neurology, mental health and head injury.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Candidate must demonstrate a compassion and caring towards their patients and able to deliver high standard of care. One must possess a good communication and organisational skills.
• Must be willing to work flexible hours to meet the service needs of our patients which includes, weekends and night shifts. Previous experience in a healthcare setting is desirable .

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

We are pleased to offer an opportunity for a passionate, forward thinking Nursing Associate to join our Nursing Team and work alongside our multidisciplinary workforce at Riverside Surgery. We are a busy practice serving a diverse range of patients (11,700 approx) in the centre of High Wycombe.

We would welcome applicants who feel they can make a difference with their expertise and positive outlook and would like to contribute to Riverside Surgerys vision of providing excellent care.

Successful applicants will have excellent communication skills and ensure high quality care is given as well as provide a high standard of general nursing care to all patients, ensuring that they are treated with dignity and respect while promoting a safe environment.

Main duties of the job

You will maintain a high professional standard of nursing care in adherence to all Practice policies, protocols and guidelines. It is essential that the Nursing Associate works within their own level of competency and expand their role in accordance with practice requires and own scope of practice.

Job responsibilities will include:

• Providing wound care and dressings
• Perform and record clinical observations such as BP, temperature, respiration rate, pulse including appropriate coding
• Provide a range of injections (B12, depo etc) and vaccinations (flu, covid, RSV etc), venepuncture and other relevant clinical tasks as required and in line with the competencies of the role
• Promote health and wellbeing to all patients, for example undertaking the NHS health check
• Support long term care planning for our patients with chronic diseases e.g. care and support planning, serious mental illness reviews etc
• If competent we would also ask you to perform smear tests and baby immunisations.

About us

We are a large, friendly GP training Practice based near the town centre of High Wycombe. The surgery was purpose built in 1991 and we offer a large range of services. We have over 11,700 registered patients of all ages. We have a diverse population group of varying ethnicity. Our list is open and we welcome new patients living in the area.

We have a large clinical team (4 Partners, 4 salaried GPs, 2 Nurse Specialists, two nursing associates and a paramedic). We have a strong admin/non-clinical team who provide excellent support alongside. This job opportunity has arisen following a re-organisation of the clinical nurse team and retirement of a colleague.

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated qualified Health Care Assistant / Nursing Associate to join our team.

You will be joining a well-established successful nursing team of 2 ACPs, 1 trainee ACP, 2 very experienced Practice Nurses, 1 healthcare assistants who work in conjunction with a great wider team of clinicians, a very supportive management team, as well as administrative function.

Main duties of the job

The applicant must be a qualified HCA/ Registered Nurse Associate on the NMC register and must have the Nursing Associate foundation degree qualification.

The ideal candidate would work 25 hours per week ideally Wednesday, Thursday and Friday, but there is some flexibility around this.

You will provide and maintain a high standard of nursing care for patients, as well as providing nursing assistance to the Doctors and other members of the primary healthcare team.

The duties will include all tasks normally undertaken by a HCA/Nursing Associate working in General Practice, including health promotion, room checks (infection control duties).

About us

We have 6 strong GP team which also includes 2 ACPs, 1 trainee ACPs,2 Practice nurses, Practice Pharmacist and Health Care Assistant who work closely to deliver care to our 10,500+ patient population. Our premises also house Community mental health and Social prescribing clinics. We practise from purpose-built premises with easy access to Manchester city centre and the North West motorway network. As an established training practice, we are proud to have trained Advanced Nurse Practitioners, Foundation year doctors and GPST trainees.

Closing date: 25th of November 2026

Band 3/4 depending on experience

We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community.

Job summary

We are looking for a Care Navigator to join the team at Debenham Group Practice on a part-time basis for 19 hours per week working Monday 8am to 5.30pm, Thursday 1.30pm to 6.30pm and Friday 1.30pm to 6.30pm.

This is a patient-facing role at the heart of how the practice runs day to day, and we are looking for someone who will bring a calm, friendly and organised approach to supporting our patients and colleagues. You will work across our sites as needed, as part of a well-established, friendly team.

We welcome applications from individuals who can cover all three days as well as those who are available for part of the pattern, so please do apply if mid-to-end of week working suits your availability.

Main duties of the job

Care Navigators are the first point of contact for patients and visitors to the practice by phone, in person and through online systems. The role is central to how the practice functions day to day and requires someone who is calm, organised and genuinely committed to helping patients access the right care.

We use askmyGP as our primary workflow tool for clinical requests. Rather than triaging patients themselves, Care Navigators help ensure that requests are accurately recorded so that the duty GP can review and act on them promptly. You will also take turns supporting the duty GP as part of the wider Care Navigation team, and you will help signpost patients to other local services where that is the most appropriate response.

The role also covers the full range of day-to-day practice administration from reception duties and managing records, to supporting clinical and dispensary colleagues and keeping the practice running smoothly.

You will provide a courteous, efficient and helpful service to patients and colleagues, support clinical and administrative teams with a range of tasks, and help ensure the smooth running of the practice across all sites.

About us

Debenham Group Practice is part of Suffolk Primary Care, which gives us access to a wider range of shared expertise and organisational support, while allowing us to remain a well-regarded local practice with a strong community identity.

We care for 10,000 patients across our main site in Debenham, with branch surgeries at Otley and Grundisburgh.

• A stable team, with a good mix of experience
• A strong team ethos, with people supporting each other day to day
• Use of SystmOne and askmyGP to support patient access and workflow
• Access to a broader multi-professional team through Suffolk Primary Care

We offer:

• A supportive, well-established team in a friendly rural practice
• Opportunities for training and development
• Access to the wider resources and support of Suffolk Primary Care
• Access to NHS Pension

This is a role where you can make a genuine difference to patients and to the team around you. If this sounds like the sort of place youd like to work, wed be delighted to hear from you.

Details

Date posted

29 October 2026

Pay scheme

Other

Salary

£25,029 to £25,811 a year FTE

Contract

Permanent

Working pattern

Part-time

Reference number

30135

Job locations

Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU

United Kingdom

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

• Calm, warm and professional when dealing with patients and colleagues
• Listens carefully and records information accurately
• Organised, reliable and takes their responsibilities seriously
• Works well as part of a team and is willing to support colleagues
• Good IT skills and picks up new systems with confidence
• Previous experience in a customer-facing or administrative role

Person Specification Experience Essential Calm, warm and professional when dealing with patients and colleagues Listens carefully and records information accurately Organised, reliable and takes their responsibilities seriously Works well as part of a team and is willing to support colleagues Good IT skills and picks up new systems with confidence Previous experience in a customer-facing or administrative role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job summary

To apply, please fill out the online application form.

Interviews are being held on the 29th November.

The role of a Primary Care Co-ordinator is central to ensuring smooth day-to-day operations within a medical practice. They act as the first point of contact for patients, carers, and visitors, creating a welcoming and supportive environment while maintaining professionalism and efficiency. A Primary Care Co-ordinators responsibilities extend beyond answering phones and booking appointments; they play a vital part in the overall patient experience and the effectiveness of the healthcare team.

Main duties of the job

This role involves being the first point of contact for patients, carers, and visitors, providing a professional and welcoming service through handling enquiries, booking appointments, and supporting vulnerable patients while maintaining confidentiality. Responsibilities include managing and updating patient records, processing prescriptions, handling documentation, and keeping reception areas safe and organised. The post holder will work collaboratively with GPs, nurses, and practice staff to ensure smooth operations, escalating issues when necessary, and supporting wider practice initiatives such as clinics and health campaigns. They are expected to treat all patients and colleagues with dignity and respect, uphold GDPR and practice policies, adapt to changing demands, and contribute to continuous service improvement through meetings, training, and other duties as required by management.

About us

Sandwich Medical Practice is a welcoming and progressive GP surgery located in the heart of Sandwich, Kent. Formed in 2019 from the merger of Market Place and The Butchery Surgeries, we are proud to be part of the Deal & Sandwich Primary Care Network, working closely with neighbouring practices to support our local community. Rated Good by the Care Quality Commission, we offer a wide range of services and are also a training practice, supporting GP trainees, medical and nursing students. We are committed to providing compassionate, patient-centred care and are always looking for new ways to improve how we work. In September 2025, we introduced a new Modern General Practice approach, using a total triage appointment system to make accessing our services easier, safer and more efficient for patients. We have a dedicated, friendly team who support one another and take pride in delivering the best possible care to our community.

Job summary

We are seeking a proactive and highly motivated individual to join the Discharge Team at Frimley Park Hospital as a Discharge Care Coordinator.

The post-holder will play a key role in supporting safe, timely, and well-coordinated patient discharges, working both autonomously and as an effective member of the multidisciplinary team.

The successful candidate will be enthusiastic, well organised, and able to manage a varied workload in a fast-paced environment.

Excellent communication skills are essential, as the role requires regular interaction with patients, families, and health and social care professionals to ensure discharge plans are clear, appropriate, and person-centred. Strong IT skills are also required to maintain accurate documentation, update electronic systems, and support efficient information sharing.

This is an exciting opportunity for someone who is committed to improving patient flow and contributing to high-quality, compassionate care.

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Main duties of the job

• Support effective discharge planning for patients with complex health and social care needs across all clinical specialties at Frimley Park Hospital.
• Work closely with the multidisciplinary team to coordinate safe, timely, and appropriate discharge pathways, ensuring patients and families are fully informed and supported throughout the process.
• Liaise with health and social care professionals to gather relevant information, identify barriers to discharge, and help develop person-centred plans that promote smooth transitions of care.
• Use strong communication and problem-solving skills to manage competing priorities and respond to challenges in a fast-paced environment.
• Work flexibly and independently while contributing positively to the wider discharge team, maintaining accurate documentation and upholding high standards of patient experience and service delivery.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,812 to £32,715 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-SF170

Job locations

Elm Block

Frimley park Hospital

Frimely

GU16 7UJ

United Kingdom

Job description

Job responsibilities

For further information regarding the role, please refer to the attached Job Description and Person Specification documents.

Job description Job responsibilities For further information regarding the role, please refer to the attached Job Description and Person Specification documents.

Person Specification

Qualifications

Essential

• Willingness and commitment to complete NVQ Level 4 in Health and Social Care within 2 years of appointment.
• Evidence of current CPD including evidence of recent study at least to NVQ Level 3.

Desirable

• NVQ Level 4 Health and Social Care.

Experience

Essential

• Recent experience of working in a acute health or social care setting.
• Experience of carrying out assessments considering the wishes of the individual and/or their carer.
• Experience of health and/or social care IT systems.

Skills & Knowledge

Essential

• Knowledge of legislation and policy that has shaped current health and social care provision e.g. Gov.UK Hospital discharge service guide.
• Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings.
• Excellent knowledge of community-based resources.

Special Requirements

Essential

• Willingness to work weekends on a rota basis.
• Willingness to contribute to the training of others.

Person Specification Qualifications Essential Willingness and commitment to complete NVQ Level 4 in Health and Social Care within 2 years of appointment. Evidence of current CPD including evidence of recent study at least to NVQ Level 3. Desirable NVQ Level 4 Health and Social Care. Experience Essential Recent experience of working in a acute health or social care setting. Experience of carrying out assessments considering the wishes of the individual and/or their carer. Experience of health and/or social care IT systems. Skills & Knowledge Essential Knowledge of legislation and policy that has shaped current health and social care provision e.g. Gov.UK Hospital discharge service guide. Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings. Excellent knowledge of community-based resources. Special Requirements Essential Willingness to work weekends on a rota basis. Willingness to contribute to the training of others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Elm Block

Frimley park Hospital

Frimely

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Elm Block

Frimley park Hospital

Frimely

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job summary

You will work as part of the multi-disciplinary health care team providing planned care and delivering the highest standards of patient care within the ED. The role is exciting and challenging, where compassion, team work, excellent communication skills, emotional resilience and initiative are paramount.

You will embrace the challenge of working as a Nursing Associate in a highly diverse environment, you will be registered with the NMC and have experience of working in an acute hospital environment.

As a nursing associate in the Emergency Department you will be need to be flexible and able to adapt to meet the needs of the department day to day. This includes assisting with basic nursing care through to caring for your own caseload of patients.

You will need to have experience of working in an acute hospital environment as well as a Nursing Associate or Assistant Practitioner qualification at level 4. Experience of working with patients acutely unwell would be an advantage

Main duties of the job

We are looking for an enthusiastic, highly-motivated Nursing Associate or Assistant Practitioner to join our friendly and supportive team in the Emergency Department at Barnet Hospital.

We can offer you a diverse working environment whilst allowing you to develop your Clinical skills, knowledge and expertise giving you the opportunity to gain advanced specialised skills to care for patients with complex needs.

You will work as part of the multi-disciplinary health care team providing planned care and delivering the highest standards of patient care within the ED. The role is exciting and challenging, where compassion, team work, excellent communication skills, emotional resilience and initiative are paramount.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Job summary

An exciting opportunity has arisen for 2 practitioners to join the Isle of Wight 0-19 Service as Public Health Nursing Assistants (PHNAs)

PHNAs are key members of the School Nursing Team. They deliver the National Child Measurement Programme (NCMP), complete hearing and vision screening and identify health needs in new school entrants. PHNAs also deliver health promotion sessions.

Working under the guidance of Specialist Community Public Health Nurses (School Nurses), they collaborate closely with schools, children, families, carers, and other professionals to improve health outcomes. The role focuses on supporting the health and wellbeing of school-age population while contributing positively to the experience of children and families using the service.

We are looking for someone who:

• Has an NVQ3 in healthcare or nursery nursing or equivalent
• Has excellent communication and interpersonal skills.
• Enjoys working with children, young people and families.
• Is organised, reliable and able to work as part of a team.
• Has good computer skills and experience of Excel
• Values equality, inclusion and culturally sensitive practice.
• Has a passion for improving public health and wellbeing.
• A full driving licence and use of a car

This is a rewarding opportunity to make a real difference to the lives and children and their families on the Isle of Wight

Main duties of the job

To undertake the screening of children in Reception year and in Year 6 in line with the National Child Measurement Programme (NCMP) and The Healthy Child Programme (5-19)

Deliver a universal hearing screening check in line with the UK National Screening Committee recommendations "hearing child"

Deliver a universal vision screening check in line with the UK National Screening Committee recommendations "vision defects and the national service specification for child vision screening"

To work with schools to ensure that data collection via the NCMP includes the contact details of parents/carers to enable the weight management service to contact and follow up with parents of children above or below a healthy weight.

To send individual NCMP letters to support children and families in achieving a healthy weight.

To manage and take responsibility for delegated work using own initiative and prioritise and organise workload to meet requirements.

To have a good awareness of safeguarding children and adhere to Hampshire and IOW Health Care NHS Foundation Trust (HIOWH) Policy and Procedure.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job summary

We are looking to appoint a friendly, organised and compassionate Receptionist/Administrator to join our busy GP practice. As the first point of contact for patients, you will play an important role in providing a professional, welcoming and high-quality service.

You will arrange patient clinics and appointments, liaise with patients and clinical and administrative teams, and undertake general administrative duties. You will work within established practice policies and procedures to ensure enquiries and requests are dealt with efficiently, accurately and courteously.

Duties will include managing telephone, face-to-face and electronic enquiries, booking and amending appointments and home visits, contacting patients on behalf of the clinical team, and supporting patients to access practice and wider community services.

The successful candidate will have excellent communication and organisational skills, a good telephone manner and the ability to remain calm and professional in a busy environment. Good IT skills are essential for data entry, creating searches, maintaining accurate records and monitoring practice performance against national, local and internal targets.

Previous GP or NHS experience is desirable, but candidates with strong transferable skills and a commitment to excellent patient care are encouraged to apply.

Main duties of the job

General Administration: Respond to patient, colleague and healthcare provider enquiries by telephone, face-to-face and electronically. Process correspondence, filing, scanning, photocopying and data entry. Maintain accurate records, order supplies and provide general administrative support. Provide cover for sickness and annual leave and undertake reasonable additional duties when required.

Appointment Management: Book, amend and cancel appointments and recalls, ensuring accurate information is recorded. Manage home visit requests and assist with transport arrangements for housebound patients attending hospital appointments. Monitor appointment systems and report issues.

Medical Records: Prepare, retrieve and accurately file patient records. Ensure correspondence, reports and results are recorded in the correct record and maintained securely.

Consultation Rooms: Prepare, clean, restock and check rooms before and after clinical sessions, ensuring they are tidy and secure.

Confidentiality & Safety: Maintain patient confidentiality and comply with Data Protection, Caldicott and practice policies. Follow health and safety and infection control procedures, report hazards and incidents, use PPE appropriately and complete required training. Support safeguarding of children and adults at risk.

Equality & Diversity: Promote equality, dignity and respect for all patients, visitors and colleagues and ensure services are delivered fairly and without discrimination.

About us

The Height General Practice is a busy and friendly GP practice in Salford, providing high-quality, patient-centred healthcare to our local community. We are part of SSP Health and work as a supportive, professional and dedicated team to ensure our patients receive the best possible care.

Our team includes GPs, nurses, healthcare professionals, care navigators, care coordinator & GPA, all working closely together to provide an efficient and welcoming service. We have a positive team atmosphere where colleagues support one another, share knowledge and are encouraged to develop their skills.

Working at The Height General Practice offers the opportunity to make a real difference to patients and the wider community. We value teamwork, excellent patient care, communication and a strong work ethic. We also support staff development and provide opportunities to learn new skills and progress within the organisation.

Job summary

As post holder you will provide and monitor safe, person centred care to a designated group of patients, service users and families in a range of care settings under the direction of a registered nurse, without direct supervision in line with an agreed plan of care

You will support the registered nurse by contributing to integrated care of on-going assessment and care planning for patients

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate JPUH Trust Values and Behaviours

Main duties of the job

Providing nursing care to patients attending haematology and oncology day unit.

Main duties of job will include cannulation, venepuncture ecg and CVAD dressing and venesection.

Assisting with acute haematological emergencies and performing routine observations on all patients attending the unit.

Involovment with simple dressings and assistance with procedures such as Lumbar puncture and Bone Marrow Biopsy.,

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Job summary

Are you looking for a new challenge and a rewarding progressive career?

An exciting opportunity has arisen for a caring, compassionate and enthusiastic Band 3 Nursing Assistant to work within our Neuro-behavioural Rehabilitation inpatient service on Ward 4, Walkergate Park.

The service supports individuals who have sustained an acquired brain injury, who present with a range of physical, cognitive, communication and emotional problems, in a specialist rehab environment. We aim to provide an environment that is suitable for people who require assessment and/ or rehabilitation.

Main duties of the job

We are looking for caring, empathetic, enthusiastic and motivated individuals who have a passion to improve the lives of individuals who have an acquired brain injury. You must be flexible, adaptive and reliable with excellent communication skills and demonstrate a patient centred approach. An interest in working within Neurological care in a challenging but rewarding environment is essential.

You will work shifts, rotating throughout a 24 hour period. You will work in a highly supported environment, and will be provided with training opportunities to further develop your knowledge and skills.

We will provide you with a comprehensive induction period and have access to ongoing clinical supervision and appraisal with development review that will provide you with support and the specialist skills required to meet the holistic needs of our patients.

You will be visible and accessible to patients, families and carers working together to ensure efficient, effective safe and caring services. You will provide compassionate care that is based on empathy, kindness, mutual respect and dignity.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Job summary

We're looking for compassionate and caring Nursing Assistants with a passion to be a key part of the patient care journey here at Manchester University Hospitals NHS Foundation Trust (MFT). Our Nursing Assistants take great pride in the essential work we do. That's because we're not just helping patients, we're going the extra mile for them - day in, day out. Our nursing teams are committed to caring for our patients and families, delivering consistent, high quality, patient focused care.

You'll communicate in a sensitive and compassionate manner with patients, relatives, and other members of the multi-disciplinary team, working flexibly across a range of day and night shifts over 7 days a week.

The OAK unit- previously called ward 2, is currently undergoing construction work to expand its bed capacity to a newly renovated area. The OAK unit will focus on fragility as its specialty.

Main duties of the job

Being supervised by Registered Nurses & within Trust guidelines & protocols, you'll assist the Nursing team in delivering the excellent standard of patient care that you would expect for yourself and your loved ones.

Your duties will involve supporting patients with personal care needs, including mobilising, toileting, bathing, dressing, eating & drinking.

Following on the job training and assessment, you'll learn how to undertake a range of delegated clinical care duties that include recording patient observations & changes to patient conditions.

On the Job Training Opportunities

On joining MFT, if you are new to working in healthcare, you'll be supported to develop your knowledge & skills through our Support Worker Development Programme for Nursing Assistants. The great news is, the completion of the Support Worker Development Programme will give you the opportunity to progress into a Band 3 Nursing Assistant role.

If you're an experienced Nursing Assistant with a comprehensive range of skills & seeking a new opportunity in a Band 3 role, you'll undertake a skills analysis when you start to ensure that you meet the skills required for your role. If there are any gaps identified in your knowledge, you'll be supported to access relevant clinical skills modules to support your progression to a Band 3 post on completion.

Evidence of prior learning will be reviewed and considered.

About us

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.

You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.

You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.

Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.

Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.At MFT we're All Here For You - every step of the way. Join us today.

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year Per Annum, (Pro Rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

349-WTWA-8396109C-RL4

Job locations

Trafford General Hospital

Manchester

M415SL

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting.
• Level 2 Apprenticeship in health care OR Gain equivalent knowledge and skill undertaking the Trust Clinical Support Worker Development Programme.

Experience

Essential

• Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.

Desirable

• Experience of working within a health care environment

Skills

Essential

• Good communication skills (written and verbal).
• Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.

Person Specification Qualifications Essential Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting. Level 2 Apprenticeship in health care OR Gain equivalent knowledge and skill undertaking the Trust Clinical Support Worker Development Programme. Experience Essential Experience working in a healthcare, social care organisation/setting or service industry requiring people contact. Desirable Experience of working within a health care environment Skills Essential Good communication skills (written and verbal). Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford General Hospital

Manchester

M415SL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford General Hospital

Manchester

M415SL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

To provide reception/admin services to patients, the general public, ancillary staff and to the doctors and nursing staff.

To act as a focal point of communication between patients, doctors and other staff.

To facilitate efficient patient/doctor nurse contact in accordance with existing policies and procedures of the practice.

We are currently in the process of multi skilling our team and you will also be asked to work in both departments.

If you have applied for this role recently and we have kept you info on file you need not reapply.

Main duties of the job

An exciting opportunity has arisen in our Care Navigation Department to work within our established team. We are looking for a friendly, highly motivated, positive person who works well as a team as well as on their own initiative.

Experience of working within a busy reception or admin environment (ideally within, but not limited to, General Practice) is essential.

All applicants must have good communication, keyboard and computer skills (including a working knowledge of Word and Excel). Knowledge of TPP SystmOne is desirable but not essential

About us

Kingfisher Family Practice is a dynamic practice with over 15,000 registered patients serving the people of Retford and several surrounding villages.

Our aim is to provide patients in our area with high quality, easy and convenient access to experienced GP's and other clinical staff when they need it and for our colleagues to work in a friendly, happy and safe enviroment.

We offer a competitive salary, and the position qualifies for the NHS Pension Scheme

Please be aware that the successful applicant will be subject to a full DBS check.

Details

Date posted

28 October 2026

Pay scheme

Other

Salary

£12.80 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2799-26-0006

Job locations

Retford Primary Care Centre

North Road

Retford

Nottinghamshire

DN22 7XF

United Kingdom

Job description

Job responsibilities

• Ensure that all patients are treated with courtesy and consideration at all times, and that any queries or concerns are addressed promptly and professionally
• Ensure that the telephone is answered as quickly as possible
• Ensure that all information is accurately recorded in the patients record
• Receive patients at Reception for surgery appointments
• Make new and follow-up appointments
• Receive and record requests for home visits. Enter requests for home visits on to the clinical system, stating time received and including all relevant information and where necessary refer to the duty doctor or paramedic
• Receive and record requests for repeat prescriptions. Forward patient requests to the Prescriptions Officer (or nominated deputy), or print/send directly as appropriate in their absence
• Deal with general enquiries made personally by patients or over the telephone
• Receive and record messages for District Nurses, Health Visitors and other attached staff including the CPN
• Be responsible for franking the mail each day
• Advise patients of relevant charges for private services, accept payment and issue receipts for same. Enter details concerning medical reports and cheques received in the appropriate books
• Ensure that information about unresolved or urgent matters is passed to colleagues before leaving the Reception area
• Maintain the filing system within each medical record
• Advise patients of test results
• Ensure Reception and waiting areas are kept neat and tidy
• Provide holiday/sickness cover

Job description Job responsibilities Ensure that all patients are treated with courtesy and consideration at all times, and that any queries or concerns are addressed promptly and professionally Ensure that the telephone is answered as quickly as possible Ensure that all information is accurately recorded in the patients record Receive patients at Reception for surgery appointments Make new and follow-up appointments Receive and record requests for home visits. Enter requests for home visits on to the clinical system, stating time received and including all relevant information and where necessary refer to the duty doctor or paramedic Receive and record requests for repeat prescriptions. Forward patient requests to the Prescriptions Officer (or nominated deputy), or print/send directly as appropriate in their absence Deal with general enquiries made personally by patients or over the telephone Receive and record messages for District Nurses, Health Visitors and other attached staff including the CPN Be responsible for franking the mail each day Advise patients of relevant charges for private services, accept payment and issue receipts for same. Enter details concerning medical reports and cheques received in the appropriate books Ensure that information about unresolved or urgent matters is passed to colleagues before leaving the Reception area Maintain the filing system within each medical record Advise patients of test results Ensure Reception and waiting areas are kept neat and tidy Provide holiday/sickness cover

Person Specification

Qualifications

Essential

• GSCE Grade A to C in Maths and English
• Experience of dealing with the public on a face to face basis and/or on the telephone
• Experience of working within a busy reception team (ideally within, but not limited to, General Practice)
• Good keyboard and computer skills (including a working knowledge of Microsoft Word and Excel)
• Good Communication skills (written and verbal)
• Ability to work effectively within a team and own own initiative
• Ability to communicate in a caring manner
• Ability and willingness to work and adapt in a changing environment
• Ability to work methodically and under pressure
• Enthusiastic and motivated
• Confidence in dealing with staff at all levels and from various organisations

Desirable

• Knowledge and experience of General Practice and/or Primary Care
• Experience and working knowledge of TPP SystemOne
• Experience of dealing with difficult situations involving distressed, worried or angry patients
• Flexibility with working hours to cover sickness/holidays

Person Specification Qualifications Essential GSCE Grade A to C in Maths and English Experience of dealing with the public on a face to face basis and/or on the telephone Experience of working within a busy reception team (ideally within, but not limited to, General Practice) Good keyboard and computer skills (including a working knowledge of Microsoft Word and Excel) Good Communication skills (written and verbal) Ability to work effectively within a team and own own initiative Ability to communicate in a caring manner Ability and willingness to work and adapt in a changing environment Ability to work methodically and under pressure Enthusiastic and motivated Confidence in dealing with staff at all levels and from various organisations Desirable Knowledge and experience of General Practice and/or Primary Care Experience and working knowledge of TPP SystemOne Experience of dealing with difficult situations involving distressed, worried or angry patients Flexibility with working hours to cover sickness/holidays

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingfisher Family Practice

Address

Retford Primary Care Centre

North Road

Retford

Nottinghamshire

DN22 7XF

United Kingdom

Employer's website

https://www.kingfisherfamilypractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Kingfisher Family Practice

Address

Retford Primary Care Centre

North Road

Retford

Nottinghamshire

DN22 7XF

United Kingdom

Employer's website

https://www.kingfisherfamilypractice.co.uk/ (Opens in a new tab)

Job summary

Newborn Hearing Screener

The Newborn Hearing Screening team mainly work on the post natal wards, the birth centre and the neonatal unit. Sometimes they do a home visit or work in clinic.

The purpose of the hearing screen is to screen all eligible babies within a national timeframe in order to ensure that any baby requiring further testing is seen and assessed appropriately.

The Band 3 hearing screener role includes being able to identify which babies are eligible to screen.Speaking to parents or carers to gain informed consent as well as giving outcomes. Referring babies where needed.

The Hearing screeners use specialist equipment which they check each day before use. They are responsible for uploading their own data and outcoming their results on a national database.

Band 3 hearing screeners all work independently under Senior Screener supervision once training has been given and assessments have been passed.

Main duties of the job

Newborn Hearing Screener

We are offering an exciting opportunity to join our hospital based Screening Team and to be fully trained as a Newborn Hearing Screener.

We are looking for someone who can work flexibly and is able to work 30 hours per week - including working 1 weekend (both Saturday and Sunday) in 3. The specific weekend to be worked within the three week cycle shall be scheduled by the employer based on the operational needs with reasonable notice to the employee. 5 days per week: 08:00 to 14:00 (6 hours per day)4 days per week: 08:00 to 15:30 (7.5 hours per day).

You need to be able to work at any one of our three hospitals (Whittington, Royal Free and UCLH) as well as occasionally working in outpatients clinics or the parents' home.

The successful candidate needs to be able to work unsupervised and to be confident in dealing with new parents and newborn babies.

You must be computer confident and be keen to learn something new.

Excellent communication skills and good team working are essential for this role.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Job summary

Are you organised, customer-focused and looking to build a career in People and Culture?

We're looking for a proactive and enthusiastic People & Culture Assistant to join our supportive team. This is a fantastic opportunity to gain experience across a wide range of HR and workforce activities whilst supporting colleagues across the North East and North Cumbria.

Working arrangements: Hybrid, with a minimum of two days per week in the office and additional attendance to meet service needs.

We're looking for someone who:

• Has experience working in a busy administrative environment.
• Is highly organised with excellent attention to detail.
• Has strong customer service and communication skills.
• Is confident using Microsoft Office and electronic systems.
• Can manage competing priorities and work to deadlines.
• Enjoys working collaboratively as part of a team.
• Is committed to providing an excellent service to managers and employees.

Main duties of the job

As a People & Culture Assistant, you will play an important role in supporting the whole People & Culture Team. You'll help deliver an efficient, responsive and high-quality service by managing employee records, processing workforce changes, supporting payroll activity, maintaining systems and assisting colleagues with a variety of people-related queries.

This is a busy and varied role where no two days are the same. You'll work closely with HR professionals, managers and employees, helping to ensure our people processes run smoothly and accurately.

Important information

NENC ICB does not hold a Skilled Worker sponsorship licence and is unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK without requiring employer sponsorship.

About us

Our Integrated Care Board (ICB) is the largest in the country.

The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.

With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.

The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.

Job summary

The postholder will work as part of the ambulatory clinic service within the community nursing workstream working across the Fylde coast, undertaking nursing duties in clinic settings. The post is full time 37.5 hours across a working week.

*** It is essential the post holder is a driver ***

To provide safe, effective, individualised care to patients and to give support to families and service users requiring scheduled and unscheduled care interventions.

The role includes supporting the planning, implementing and evaluation of programmes of care, initiating changes to care and escalation, if required, to the senior community clinic nurse and the wider team.

To monitor the condition and health needs of patients on a continual basis in partnership with colleagues, families and carers, referring to others for reassessment, when require

Main duties of the job

To deliver a commissioned service to clinic patients who fall under the agreed service specification.

• Deliver holistic,person-centrednursing care

• Actively engage with individuals, their families and/or carers and contribute to care planning, by establishing their needs, wishes, preferences and choices and incorporating these into care planning.

• Ensure the rights of individuals are held and facilitate the resolution of any conflict arising.

• Act independently and in partnership with others to ensure that the rights of individuals are not overlooked or compromised. Resolve conflict in situations where there may be refusal of care by individuals or their families.

• Support healthcare professionals to assess, plan, deliver and evaluate care.

• Safely administer medication in accordance with local and nationalpolicy.

• Safeguard and protect vulnerable adults and children.

• Demonstrate the ability to treat all individuals, carers and colleagues with dignity and respect for their diversity, beliefs, culture, needs, values, privacy and preferences.

• Contribute to integrated care delivery.

About us

Zero Tolerance Statement

At Blackpool Teaching Hospitals we are committed to zero-tolerance. The Trust will not tolerate any form of sexual assault, bullying, harassment and discrimination and we will all take responsibility to speak up if we see or experience it. 'Zero tolerance' means that every allegation of a sexual offence, bullying, harassment or discrimination will be treated seriously. The Trust has implemented policies and procedures to address any of these incidents and allegations. Every allegation will receive prompt, thorough, efficient, and independent investigation. Independent means that the investigation will be conducted from someone outside of the team, division or externally.

Values

Blackpool Teaching Hospitals are committed to fostering a positive and inclusive work environment where every individual is respected, valued, and supported. We recognise that our greatest asset is our people, and we strive to attract and retain professionals who embody our core values. To address previous challenges and promote a culture of excellence, we are seeking individuals who align with our renewed commitment to these values:

Job summary

Recruitment Open Day Thursday 5th November | 10 am 4 pm Join us at Carrstone House Care Home to find out about our exciting career opportunities. Our friendly team will be on hand to discuss the benefits we have to offer and show you around our home. We are recruiting for : Senior Care Assistant Care Assistant To express your interest in attending the open day Click the link to apply! 01366691325 averyhealthcare.co.uk/careers 159 Bexwell Rd, Downham Market PE38 9LS

Main duties of the job

Avery Healthcare is hosting a Recruitment Open Day at Carrstone House Care Home in Downham Market. Scheduled for Thursday, 5th November from 10 am to 4 pm, this event offers a fantastic opportunity for individuals interested in pursuing a career in care services. Attendees will have the chance to meet our friendly team, learn about the various career opportunities available, and understand the benefits of being part of Avery Healthcare. Positions currently open include Senior Care Assistant and Care Assistant roles. The Open Day is designed for prospective candidates to get an insight into Avery Healthcare's work environment and culture, and to possibly secure a rewarding career in elderly care. The venue is located at 159 Bexwell Rd, Downham Market PE38 9LS. Those interested in attending are encouraged to express their interest and apply through our careers page at averyhealthcare.co.uk/careers or call us at 01366691325.

About us

Avery Healthcare is a leading provider of residential, dementia and nursing care homes across the UK. The company is committed to delivering high-quality care services that bring comfort and happiness to the lives of residents. With a focus on care excellence, Avery Healthcare runs well-equipped facilities and skilled staff to provide personalized care tailored to individual needs. The organisation prides itself on fostering a supportive and enriching environment for both its residents and employees. At Avery Healthcare, career development is encouraged with structured training programs and clear pathways for career progression, reflecting the company's belief in nurturing talent within the industry.

Job summary

We are looking to appoint two new colleagues to the Geriatric Medicine Department at University Hospitals Dorset, comprising of Poole Hospital, Bournemouth Hospital and Christchurch Hospital.

This is a permanent post for two full-time Consultant Geriatricians, though applicants wishing to work flexibly or less than full-time will be considered. Sub-specialty interests are encouraged.

The main purpose of the post is to support the provision of highest quality patient care through personal actions and continuous improvement. A variety of roles are available depending upon the individuals interests and some examples (for guidance only) are shown below. We are keen to recruit the correct candidate and will work to create a job plan that suit both the candidate and the needs of our patients.

Main duties of the job

The successful candidate will have completed specialist training in Geriatrics and will be expected to have or develop a subspecialist interest which could include but not limited to:

• Interface and community geriatrics
• Orthogeriatrics and surgical liaison
• Movement disorders

We are keen to appoint the right candidates who are flexible, enthusiastic, self-motivated and will enable the successful candidates to develop as a leader and to further enhance service delivery within our changing organisation. Research, a higher degree and overseas experience are not essential, although will be regarded favourably.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

There is a planned move for this service anticipated during Spring 2027when this role and base of work will relocate to the Royal Bournemouth Hospital site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder's home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.

As part of our commitment to delivering high-quality care across seven days, this post may involve participation in an out-of-hours rota, including evenings, weekends, and/or bank holidays, in accordance with service needs. Any work undertaken outside standard hours/PA's will attract remuneration in line with the respective NHS Medical and Dental Terms and Conditions of Service.