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Showing 189 results
Care Navigator
SELDOC Healthcare
North East England
GBP 0 - 14 per year
Aged Care Worker
Job summary We are looking for a professional and compassionate Care Navigator to join our busy team at Kings Urgent Treatment Centre.
55 minute(s) ago
Care Navigator
SELDOC Healthcare
North East England
GBP 0 - 14 per year
Aged Care Worker
Job summary We are looking for a professional and compassionate Care Navigator to join our busy team at Kings Urgent Treatment Centre.
55 minute(s) ago
Care Navigator
Canterbury Medical Practice
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary Must be able to work between 07:45 - 18:30. Own transport to travel between sites is essential. The Care Navigator is primarily responsible for u...
1 hour(s) ago
Care Navigator
Canterbury Medical Practice
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary Must be able to work between 07:45 - 18:30. Own transport to travel between sites is essential. The Care Navigator is primarily responsible for u...
1 hour(s) ago
Good Neighbour Scheme Coordinator
Sheffield Churches Council for Community Care
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary Please note: This is a bank post covering Maternity, working a minimum of 21 hours per week.
1 hour(s) ago
Good Neighbour Scheme Coordinator
Sheffield Churches Council for Community Care
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary Please note: This is a bank post covering Maternity, working a minimum of 21 hours per week.
1 hour(s) ago
PCN Nursing Associate
Chastleton Medical Group
North East England
Aged Care Worker
Job summary An exciting opportunity has arisen for a PCN Nursing Associate to join our friendly and supportive practice team.
4 hour(s) ago
PCN Nursing Associate
Chastleton Medical Group
North East England
Aged Care Worker
Job summary An exciting opportunity has arisen for a PCN Nursing Associate to join our friendly and supportive practice team.
4 hour(s) ago
CARE NAVIGATOR
Burnham Health Centre
North East England
Aged Care Worker
Job summary The GP Surgery Reception Team is the first point of contact for patients in a busy general practice.
23 hour(s) ago
CARE NAVIGATOR
Burnham Health Centre
North East England
Aged Care Worker
Job summary The GP Surgery Reception Team is the first point of contact for patients in a busy general practice.
23 hour(s) ago
Care Worker
Humber Teaching NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Aged Care Worker
Job summary Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not b...
1 day(s) ago
Care Worker
Humber Teaching NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Aged Care Worker
Job summary Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not b...
1 day(s) ago
Care Navigator
Bedford Street Surgery
North East England
GBP 0 - 12 per year
Aged Care Worker
Job summary Are you an experienced and empathetic person looking to play a vital role in primary care?
1 day(s) ago
Care Navigator
Bedford Street Surgery
North East England
GBP 0 - 12 per year
Aged Care Worker
Job summary Are you an experienced and empathetic person looking to play a vital role in primary care?
1 day(s) ago
School Nurse Assistant
Stockport NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary School Nurse Assistant: Permanent - Term Time Only (30 Hours) An exciting opportunity has arisen to join our School Nursing Team as a School Nurs...
1 day(s) ago
School Nurse Assistant
Stockport NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary School Nurse Assistant: Permanent - Term Time Only (30 Hours) An exciting opportunity has arisen to join our School Nursing Team as a School Nurs...
1 day(s) ago
Nursing Associate
Central London Community Health Trust
North East England
GBP 33,262 - 36,027 per year
Aged Care Worker
Job summary Are you a compassionate, motivated and enthusiastic Nursing Associate looking to make a real difference in your community?
1 day(s) ago
Nursing Associate
Central London Community Health Trust
North East England
GBP 33,262 - 36,027 per year
Aged Care Worker
Job summary Are you a compassionate, motivated and enthusiastic Nursing Associate looking to make a real difference in your community?
1 day(s) ago
Practice Nurse Assistant
Elysium Healthcare
North East England
GBP 0 - 25,759 per year
Aged Care Worker
Job summary Are you an experienced Practice Nurse Assistant or an do you have experience in a healthcare support role caring for service users and looking fo...
1 day(s) ago
Practice Nurse Assistant
Elysium Healthcare
North East England
GBP 0 - 25,759 per year
Aged Care Worker
Job summary Are you an experienced Practice Nurse Assistant or an do you have experience in a healthcare support role caring for service users and looking fo...
1 day(s) ago
Care Navigator
Navigo Health and Social Care CIC
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary This is an exciting time to join Navigo as a Band 3 Care Navigator within our 24/7 Community Adult Acute Service.
1 day(s) ago
Care Navigator
Navigo Health and Social Care CIC
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary This is an exciting time to join Navigo as a Band 3 Care Navigator within our 24/7 Community Adult Acute Service.
1 day(s) ago
Integrated Care Administrator
Royal Surrey NHS Foundation Trust
North East England
GBP 29,812 - 32,715 per year
Aged Care Worker
Job summary We have been making some changes in the way we deliver our services across Primary Care, Community services and other organisations.
1 day(s) ago
Integrated Care Administrator
Royal Surrey NHS Foundation Trust
North East England
GBP 29,812 - 32,715 per year
Aged Care Worker
Job summary We have been making some changes in the way we deliver our services across Primary Care, Community services and other organisations.
1 day(s) ago
Nursing Assistant
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary An exciting opportunity has arisen for an enthusiastic individual to join our Inpatient Services a St Georges Hospital as a Band 3 Nursing Assist...
1 day(s) ago
Nursing Assistant
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary An exciting opportunity has arisen for an enthusiastic individual to join our Inpatient Services a St Georges Hospital as a Band 3 Nursing Assist...
1 day(s) ago
Nursing Assistant
North Cheshire and Mersey NHS Foundation Trust (BCH)
North East England
GBP 0 - 25,272 per year
Aged Care Worker
Job summary This exciting Band 2 Nursing Assistant opportunity will be primarily based on Ward B3 at Halton Hospital, supporting the Community Winter Stepdow...
1 day(s) ago
Nursing Assistant
North Cheshire and Mersey NHS Foundation Trust (BCH)
North East England
GBP 0 - 25,272 per year
Aged Care Worker
Job summary This exciting Band 2 Nursing Assistant opportunity will be primarily based on Ward B3 at Halton Hospital, supporting the Community Winter Stepdow...
1 day(s) ago
Newborn Hearing Screener
South Tyneside and Sunderland NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary This is a part time post of 20 hours per week. Are you self-motivated and able to work on your own and as part of a team? Are you a good communic...
1 day(s) ago
Newborn Hearing Screener
South Tyneside and Sunderland NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary This is a part time post of 20 hours per week. Are you self-motivated and able to work on your own and as part of a team? Are you a good communic...
1 day(s) ago
Care Navigator
Pinfold Medical Practice
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
1 day(s) ago
Care Navigator
Pinfold Medical Practice
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
1 day(s) ago
Nursing Associate
James Paget University Hospitals NHS Foundation Trust
North East England
Aged Care Worker
Job summary As post holder you will provide and monitor safe, person centred care to a designated group of patients, service users and families in a range of...
1 day(s) ago
Nursing Associate
James Paget University Hospitals NHS Foundation Trust
North East England
Aged Care Worker
Job summary As post holder you will provide and monitor safe, person centred care to a designated group of patients, service users and families in a range of...
1 day(s) ago
Nursing Associate
Derbyshire Community Health Services NHSFT
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary Are you an experienced or newly qualified Nursing Associate?
1 day(s) ago
Nursing Associate
Derbyshire Community Health Services NHSFT
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary Are you an experienced or newly qualified Nursing Associate?
1 day(s) ago
Bank Leisure Assistant
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Aged Care Worker
Job summary Are you looking for a new opportunity? Are you a reliable, hardworking individual who thrives in a busy environment? Staff Bank Services successf...
2 day(s) ago
Bank Leisure Assistant
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Aged Care Worker
Job summary Are you looking for a new opportunity? Are you a reliable, hardworking individual who thrives in a busy environment? Staff Bank Services successf...
2 day(s) ago
Nursing Associate
Kent Community Health NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
2 day(s) ago
Nursing Associate
Kent Community Health NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
2 day(s) ago
Dispensing Assistant
Newcastle Hospitals PharmaServices Limited
North East England
Aged Care Worker
Job summary PREVIOUS APPLICANTS NEED NOT APPLY This is a really exciting time to join our newly established outpatient pharmacy service 'Newcastle Pharmacy S...
2 day(s) ago
Dispensing Assistant
Newcastle Hospitals PharmaServices Limited
North East England
Aged Care Worker
Job summary PREVIOUS APPLICANTS NEED NOT APPLY This is a really exciting time to join our newly established outpatient pharmacy service 'Newcastle Pharmacy S...
2 day(s) ago
Nursing Assistant MRI/TGH
Manchester University NHS Foundation Trust
North East England
GBP 25,272 - 27,476 per year
Aged Care Worker
Job summary We're looking for compassionate and caring Senior Nursing Assistants who have completed phase 2 / care certificate and are able to take bloods, w...
2 day(s) ago
Nursing Assistant MRI/TGH
Manchester University NHS Foundation Trust
North East England
GBP 25,272 - 27,476 per year
Aged Care Worker
Job summary We're looking for compassionate and caring Senior Nursing Assistants who have completed phase 2 / care certificate and are able to take bloods, w...
2 day(s) ago
Integrated Care Team GP
Shore Medical PCN
North East England
GBP 0 - 11,600 per year
Aged Care Worker
Job summary Shore Medical is seeking an enthusiastic and compassionate Integrated Care Team GP to support our housebound and care-home population.
2 day(s) ago
Integrated Care Team GP
Shore Medical PCN
North East England
GBP 0 - 11,600 per year
Aged Care Worker
Job summary Shore Medical is seeking an enthusiastic and compassionate Integrated Care Team GP to support our housebound and care-home population.
2 day(s) ago
Nursing Auxiliary / Nursing Assistant
Derby Lane Medical Centre
North East England
Aged Care Worker
Job summary To support the practice nursing team in providing safe, effective and compassionate care to patients.
2 day(s) ago
Nursing Auxiliary / Nursing Assistant
Derby Lane Medical Centre
North East England
Aged Care Worker
Job summary To support the practice nursing team in providing safe, effective and compassionate care to patients.
2 day(s) ago
Care Navigator
Torbay and South Devon NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Aged Care Worker
Job summary Job Overview As a Care navigator you will provide a dedicated inpatient liaison and outreach service to ensure appropriate triage and listing of...
2 day(s) ago
Care Navigator
Torbay and South Devon NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Aged Care Worker
Job summary Job Overview As a Care navigator you will provide a dedicated inpatient liaison and outreach service to ensure appropriate triage and listing of...
2 day(s) ago
Posted 55 minute(s) ago
Reference: 2471681
Job summary
We are looking for a professional and compassionate Care Navigator to join our busy team at Kings Urgent Treatment Centre.
Working alongside doctors, nurses and healthcare assistants, you will help manage patient flow and ensure patients feel welcomed, informed and supported throughout their visit. You will provide reception and administrative support and help patients access the right services.
You will have a courteous manner, a compassionate approach and the ability to remain calm in a demanding environment. A commitment to teamwork, patient confidentiality and excellent patient care is essential.
Main duties of the job
Welcome patients and visitors, answer enquiries and direct them to the appropriate service or member of staff.
Register patients accurately on Adastra and other relevant IT systems.
Help unregistered patients register with a GP practice of their choice, following agreed guidance.
Provide clear information to help patients access appropriate services and make informed choices about their care.
Monitor the waiting room regularly and promptly alert the Shift Lead or clinical staff if a patient appears to be deteriorating.
Answer telephone enquiries, transfer calls and record messages accurately.
Communicate effectively with patients and colleagues, verbally, non verbally, in writing and electronically.
Treat everyone with dignity and respect, maintain confidential patient records and handle personal information securely.
Explain the complaints procedure when required and raise and follow up concerns with the appropriate manager.
Keep reception and service information up to date for patients, visitors and staff.
Sort and redirect incoming post and organise outgoing post daily.
Help patients complete Friends and Family Tests, online feedback and surveys, and support audits and data collection to improve services.
Keep reception and waiting areas tidy, including at the end of each day.
Follow health and safety procedures to protect your own and colleagues health, welfare and security.
Attend team meetings and complete required training.
About us
For 30 years, SELDOC Healthcare has provided urgent and primary care services across South London, supporting patients and working with healthcare partners to deliver safe, effective and compassionate care.
Details
Date posted
04 November 2026
Pay scheme
Other
Salary
£14.80 an hour Zero hour contract
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
U0005-26-0082
Job locations
KING'S COLLEGE HOSPITAL UTC
DENMARK HILL
SE5 9RS
United Kingdom
Job description
Job responsibilities
Care Navigator Kings Urgent Treatment Centre
SELDOC Healthcare | £14.80 per hour
Contract: Permanent, zero-hoursShift times: 8am4pm and 4pmmidnight
About SELDOC
For 30 years, SELDOC Healthcare has provided urgent and primary care services across South London, supporting patients and working with healthcare partners to deliver safe, effective and compassionate care.
About the role
We are looking for a professional and compassionate Care Navigator to join our busy team at Kings Urgent Treatment Centre.
Working alongside doctors, nurses and healthcare assistants, you will help manage patient flow and ensure patients feel welcomed, informed and supported throughout their visit. You will provide reception and administrative support and help patients access the right services.
Key responsibilities
Welcome patients and visitors, answer enquiries and direct them to the appropriate service or member of staff.
Register patients accurately on Adastra and other relevant IT systems.
Help unregistered patients register with a GP practice of their choice, following agreed guidance.
Provide clear information to help patients access appropriate services and make informed choices about their care.
Monitor the waiting room regularly and promptly alert the Shift Lead or clinical staff if a patient appears to be deteriorating.
Answer telephone enquiries, transfer calls and record messages accurately.
Communicate effectively with patients and colleagues, verbally, non verbally, in writing and electronically.
Treat everyone with dignity and respect, maintain confidential patient records and handle personal information securely.
Explain the complaints procedure when required and raise and follow up concerns with the appropriate manager.
Keep reception and service information up to date for patients, visitors and staff.
Sort and redirect incoming post and organise outgoing post daily.
Help patients complete Friends and Family Tests, online feedback and surveys, and support audits and data collection to improve services.
Keep reception and waiting areas tidy, including at the end of each day.
Follow health and safety procedures to protect your own and colleagues health, welfare and security.
Attend team meetings and complete required training.
Support the Assistant Service Delivery and Performance Manager with administrative tasks and the introduction of new systems and procedures.
Essential criteria
Good general education, including NVQ Level 2 or equivalent.
Previous reception or administration experience, including using computerised data systems and filing systems.
Knowledge of medical terminology.
Working knowledge of Microsoft Word, Excel and Outlook.
Good written and verbal communication skills.
Good numeracy skills.
Excellent organisational and time management skills.
Experience of effective teamwork and the ability to work in a multidisciplinary setting.
Ability to pass the required pre-employment checks.
About you
You will have a courteous manner, a compassionate approach and the ability to remain calm in a demanding environment. A commitment to teamwork, patient confidentiality and excellent patient care is essential.
Desirable criteria
Previous NHS or public sector experience.
Experience of Adastra or PAS.
GCSE-level education or equivalent.
A relevant secretarial or administrative qualification, ECDL qualification or customer care training.
Awareness of health service provision and an understanding of data protection.
Accurate typing skills.
Ability to work under pressure, use initiative and work without supervision.
Ability to be firm while remaining courteous.
A collaborative approach and willingness to develop your knowledge and learn new skills.
How to apply
Please send your CV and covering letter to the[email protected] inbox, marked FAO Agnieszka Adjei.
Your covering letter should explain how you meet the essential criteria.
Job description
Job responsibilities
Care Navigator Kings Urgent Treatment Centre
SELDOC Healthcare | £14.80 per hour
Contract: Permanent, zero-hoursShift times: 8am4pm and 4pmmidnight
About SELDOC
For 30 years, SELDOC Healthcare has provided urgent and primary care services across South London, supporting patients and working with healthcare partners to deliver safe, effective and compassionate care.
About the role
We are looking for a professional and compassionate Care Navigator to join our busy team at Kings Urgent Treatment Centre.
Working alongside doctors, nurses and healthcare assistants, you will help manage patient flow and ensure patients feel welcomed, informed and supported throughout their visit. You will provide reception and administrative support and help patients access the right services.
Key responsibilities
Welcome patients and visitors, answer enquiries and direct them to the appropriate service or member of staff.
Register patients accurately on Adastra and other relevant IT systems.
Help unregistered patients register with a GP practice of their choice, following agreed guidance.
Provide clear information to help patients access appropriate services and make informed choices about their care.
Monitor the waiting room regularly and promptly alert the Shift Lead or clinical staff if a patient appears to be deteriorating.
Answer telephone enquiries, transfer calls and record messages accurately.
Communicate effectively with patients and colleagues, verbally, non verbally, in writing and electronically.
Treat everyone with dignity and respect, maintain confidential patient records and handle personal information securely.
Explain the complaints procedure when required and raise and follow up concerns with the appropriate manager.
Keep reception and service information up to date for patients, visitors and staff.
Sort and redirect incoming post and organise outgoing post daily.
Help patients complete Friends and Family Tests, online feedback and surveys, and support audits and data collection to improve services.
Keep reception and waiting areas tidy, including at the end of each day.
Follow health and safety procedures to protect your own and colleagues health, welfare and security.
Attend team meetings and complete required training.
Support the Assistant Service Delivery and Performance Manager with administrative tasks and the introduction of new systems and procedures.
Essential criteria
Good general education, including NVQ Level 2 or equivalent.
Previous reception or administration experience, including using computerised data systems and filing systems.
Knowledge of medical terminology.
Working knowledge of Microsoft Word, Excel and Outlook.
Good written and verbal communication skills.
Good numeracy skills.
Excellent organisational and time management skills.
Experience of effective teamwork and the ability to work in a multidisciplinary setting.
Ability to pass the required pre-employment checks.
About you
You will have a courteous manner, a compassionate approach and the ability to remain calm in a demanding environment. A commitment to teamwork, patient confidentiality and excellent patient care is essential.
Desirable criteria
Previous NHS or public sector experience.
Experience of Adastra or PAS.
GCSE-level education or equivalent.
A relevant secretarial or administrative qualification, ECDL qualification or customer care training.
Awareness of health service provision and an understanding of data protection.
Accurate typing skills.
Ability to work under pressure, use initiative and work without supervision.
Ability to be firm while remaining courteous.
A collaborative approach and willingness to develop your knowledge and learn new skills.
How to apply
Please send your CV and covering letter to the[email protected] inbox, marked FAO Agnieszka Adjei.
Your covering letter should explain how you meet the essential criteria.
Person Specification
Qualifications
Essential
- Good general education, including NVQ Level 2 or equivalent.
- Previous reception or administration experience, including using computerised data systems and filing systems.
- Knowledge of medical terminology.
- Working knowledge of Microsoft Word, Excel and Outlook.
- Good written and verbal communication skills.
- Good numeracy skills.
- Excellent organisational and time management skills.
- Experience of effective teamwork and the ability to work in a multidisciplinary setting.
- Ability to pass the required pre-employment checks.
Desirable
- Previous NHS or public sector experience.
- Experience of Adastra or PAS.
- GCSE-level education or equivalent.
- A relevant secretarial or administrative qualification, ECDL qualification or customer care training.
- Awareness of health service provision and an understanding of data protection.
- Accurate typing skills.
- Ability to work under pressure, use initiative and work without supervision.
- Ability to be firm while remaining courteous.
- A collaborative approach and willingness to develop your knowledge and learn new skills.
Person Specification
Qualifications
Essential
- Good general education, including NVQ Level 2 or equivalent.
- Previous reception or administration experience, including using computerised data systems and filing systems.
- Knowledge of medical terminology.
- Working knowledge of Microsoft Word, Excel and Outlook.
- Good written and verbal communication skills.
- Good numeracy skills.
- Excellent organisational and time management skills.
- Experience of effective teamwork and the ability to work in a multidisciplinary setting.
- Ability to pass the required pre-employment checks.
Desirable
- Previous NHS or public sector experience.
- Experience of Adastra or PAS.
- GCSE-level education or equivalent.
- A relevant secretarial or administrative qualification, ECDL qualification or customer care training.
- Awareness of health service provision and an understanding of data protection.
- Accurate typing skills.
- Ability to work under pressure, use initiative and work without supervision.
- Ability to be firm while remaining courteous.
- A collaborative approach and willingness to develop your knowledge and learn new skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SELDOC Healthcare
Address
KING'S COLLEGE HOSPITAL UTC
DENMARK HILL
SE5 9RS
United Kingdom
Employer's website
Employer details
Employer name
SELDOC Healthcare
Address
KING'S COLLEGE HOSPITAL UTC
DENMARK HILL
SE5 9RS
United Kingdom
Employer's website
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Posted 1 hour(s) ago
Reference: 2471659
Job summary
Must be able to work between 07:45 - 18:30. Own transport to travel between sites is essential.
The Care Navigator is primarily responsible for undertaking a wide range of reception duties and the provision of general support to the wider multi-professional team. A sound professional working relationship will be required with the GPs and staff working within the Practice. We are expanding the reception team and the role requires high levels of organisation and excellent interpersonal skills.
The role includes:
- Greeting and signposting patients
- Effective use of the appointments system, booking appointments and processing information
- Acting as the central point of contact for patients
- Liaising with multi-professional team members and external agencies such as secondary care
- Familiarity with Docman and EMIS Web clinical software systems
Main duties of the job
The post requires excellent communication skills, high levels of organisation and attention to detail as well as the ability to exercise tact, discretion and initiative. The ability to work under pressure and as part of a team are equally important.
The Practice will support continuing education and professional development in the form of attendance at study days, courses and with in-house training, as deemed appropriate for the benefit of both the individual and the Practice.
About us
Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000+ patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.
We aim to:
provide high quality clinical care
meet our patients needs
act with integrity and complete confidentiality
be courteous, approachable, friendly and accommodating
ensure we provide safe and effective services and environments
to put patient care at the centre of what we do
to maintain a motivated and skilled workforce
use feedback, monitoring and auditing to continuously improve our services
treat all patients and staff with dignity, respect and honesty
Details
Date posted
04 November 2026
Pay scheme
Other
Salary
£13.45 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1309-26-0016
Job locations
Patrixbourne Road
Bridge
Canterbury
Kent
CT4 5BL
United Kingdom
Ethelbert Road
Canterbury
Kent
CT1 3NR
United Kingdom
Court Hill
Littlebourne
Canterbury
Kent
CT3 1TX
United Kingdom
Job description
Job responsibilities
- Open up surgery, switching on clinicians PCs and ensuring everything is set up for the day
- Ensure building security, have thorough knowledge of doors, windows and alarms
- Keep reception and waiting rooms areas tidy
- Booking appointments face to face and over the phone and signposting to ensure the patient is booked with the right person, in the right place at the right time
- Checking patients in for appointments and directing to appropriate waiting area
- Receiving and recording requests for home visits, DN visits, telephone consultations and taking messages
- Giving normal test results to patients or chasing up when necessary
- Access incoming emails via generic inbox , online consultations and web contacts signposting and taking all the appropriate actions
- Work face-to-face as part of the CMP urgent care team currently based at Ethelbert Road - to ensure triage and administrative lists are dealt with appropriately
- Completing patient registrations and adding details on to the computer when necessary
- Data input of new patient questionnaires
- Supporting GP Links processes such as preparing notes for sending off, filing incoming notes and ensuring filed medical records are accurately stored
- Process patients change of address, numbers, etc.
- Process prescription requests in accordance with practice guidelines including filing prescriptions and recording in pharmacy book
- Filing prescriptions and recording in pharmacy book
- Handing completed repeat prescriptions to patients, checking name and address
- Receiving and recording payments for medicals, insurance reports, etc
- General administrative tasks
- Making sure there is good supply of, and printing when necessary, practice leaflets, new patient questionnaires, change of address forms etc
- Monitoring the clinics and letting patients know when delays and clinicians when late visits, etc added
- Completing DN referrals and emailing to referral centre
- Helping to assist with general enquiries
- Answer incoming calls in a timely manner as per practice protocol
- Check room availability for all clinicians each day and ensure check in screen shows any changes
- Be able to cover all care navigator roles as required including extended hour surgeries
- Have knowledge of and work in accordance with practice policies and procedures
- Pulling/filing notes as necessary
- Scan and photocopy as required
- Ensure post and clinical forms are correctly filed and waiting for collection
- Ensuring accurate recording of information using the practice clinical systems
- Ensuring effective handover of matters outstanding to the incoming receptionists at end of shift
- Make sure post tray is cleared every evening
- Complete team EMIS & DOCMAN tasks
- Contacting patients on the doctors behalf to arrange follow up appointments, prescription collections, test results etc
- Ordering ambulances as and when required by the clinician
- Chaperone for clinicians
- Greeting visitors and asking them to sign the visitors book, informing appropriate managers/colleagues of their presence and, when necessary, show or direct them to the appropriate place ensuring passes/fobs are returned on leaving CMP
- Adding patient lists to the practice computer system for visiting consultants/therapists
- Passing on correct contact information when patients enquire about non CMP clinics
- Taking deliveries or directing to relevant department
- Any other duties commensurate with the role
The above list of duties is not exhaustive and may be subject to change as deemed necessary
Job description
Job responsibilities
- Open up surgery, switching on clinicians PCs and ensuring everything is set up for the day
- Ensure building security, have thorough knowledge of doors, windows and alarms
- Keep reception and waiting rooms areas tidy
- Booking appointments face to face and over the phone and signposting to ensure the patient is booked with the right person, in the right place at the right time
- Checking patients in for appointments and directing to appropriate waiting area
- Receiving and recording requests for home visits, DN visits, telephone consultations and taking messages
- Giving normal test results to patients or chasing up when necessary
- Access incoming emails via generic inbox , online consultations and web contacts signposting and taking all the appropriate actions
- Work face-to-face as part of the CMP urgent care team currently based at Ethelbert Road - to ensure triage and administrative lists are dealt with appropriately
- Completing patient registrations and adding details on to the computer when necessary
- Data input of new patient questionnaires
- Supporting GP Links processes such as preparing notes for sending off, filing incoming notes and ensuring filed medical records are accurately stored
- Process patients change of address, numbers, etc.
- Process prescription requests in accordance with practice guidelines including filing prescriptions and recording in pharmacy book
- Filing prescriptions and recording in pharmacy book
- Handing completed repeat prescriptions to patients, checking name and address
- Receiving and recording payments for medicals, insurance reports, etc
- General administrative tasks
- Making sure there is good supply of, and printing when necessary, practice leaflets, new patient questionnaires, change of address forms etc
- Monitoring the clinics and letting patients know when delays and clinicians when late visits, etc added
- Completing DN referrals and emailing to referral centre
- Helping to assist with general enquiries
- Answer incoming calls in a timely manner as per practice protocol
- Check room availability for all clinicians each day and ensure check in screen shows any changes
- Be able to cover all care navigator roles as required including extended hour surgeries
- Have knowledge of and work in accordance with practice policies and procedures
- Pulling/filing notes as necessary
- Scan and photocopy as required
- Ensure post and clinical forms are correctly filed and waiting for collection
- Ensuring accurate recording of information using the practice clinical systems
- Ensuring effective handover of matters outstanding to the incoming receptionists at end of shift
- Make sure post tray is cleared every evening
- Complete team EMIS & DOCMAN tasks
- Contacting patients on the doctors behalf to arrange follow up appointments, prescription collections, test results etc
- Ordering ambulances as and when required by the clinician
- Chaperone for clinicians
- Greeting visitors and asking them to sign the visitors book, informing appropriate managers/colleagues of their presence and, when necessary, show or direct them to the appropriate place ensuring passes/fobs are returned on leaving CMP
- Adding patient lists to the practice computer system for visiting consultants/therapists
- Passing on correct contact information when patients enquire about non CMP clinics
- Taking deliveries or directing to relevant department
- Any other duties commensurate with the role
The above list of duties is not exhaustive and may be subject to change as deemed necessary
Person Specification
General
Essential
- Must have own transport to travel between sites
Qualifications
Essential
- Good standard of education with good literacy and numeracy skills.
Desirable
- Up to date with mandatory and role specific training.
Experience
Essential
- Good interpersonal and communication skills.
- Highly organised and excellent attention to detail.
- Time management and ability to prioritise workload.
- Knowledge of EMIS Web Clinical System and Docman.
- Ability to extract relevant information from conversations to pass on.
- Ability to work autonomously.
- Ability to follow policy and procedures.
- Accuracy in recording data.
Desirable
- Good knowledge of Microsoft Office software.
Person Specification
General
Essential
- Must have own transport to travel between sites
Qualifications
Essential
- Good standard of education with good literacy and numeracy skills.
Desirable
- Up to date with mandatory and role specific training.
Experience
Essential
- Good interpersonal and communication skills.
- Highly organised and excellent attention to detail.
- Time management and ability to prioritise workload.
- Knowledge of EMIS Web Clinical System and Docman.
- Ability to extract relevant information from conversations to pass on.
- Ability to work autonomously.
- Ability to follow policy and procedures.
- Accuracy in recording data.
Desirable
- Good knowledge of Microsoft Office software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Canterbury Medical Practice
Address
Patrixbourne Road
Bridge
Canterbury
Kent
CT4 5BL
United Kingdom
Employer's website
https://www.canterburymedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Canterbury Medical Practice
Address
Patrixbourne Road
Bridge
Canterbury
Kent
CT4 5BL
United Kingdom
Employer's website
https://www.canterburymedicalpractice.nhs.uk/ (Opens in a new tab)
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Good Neighbour Scheme Coordinator
Sheffield Churches Council for Community Care View all jobs
Posted 1 hour(s) ago
Reference: 2471642
Job summary
Please note: This is a bank post covering Maternity, working a minimum of 21 hours per week.
The Good Neighbour Scheme is SCCCCs longest running project having started in 1966. The scheme offers a range of services to older people and their carers through volunteers who offer the kind of support a Good Neighbour might give. The service is provided free of charge with the basic aim of enhancing quality of life and helping to combat loneliness for people over 65 living in Sheffield. Over 170 active volunteers help the scheme both as visitors and at times offering practical help.
We consider this to be an important and sensitive service as many of the people who are referred to the Good Neighbour Scheme have complex health needs and may be housebound.
Main duties of the job
Co-ordinators accept requests for help from a wide range of referrers across health and social care including District Nurses, GPs, social work teams, Care Managers, Community Support Workers and various intermediate care teams. The Co-ordinator also takes many self-referrals as well as referrals from friends and relatives.
About us
SCCCC has over 50 years experience of providing services that respond to the needs of vulnerable people in a practical and neighbourly way, complementing the care provided by other service providers. SCCCC works in partnership with Sheffield Teaching Hospitals, Sheffield City Council and Sheffield Clinical Commissioning Group.
Details
Date posted
04 November 2026
Pay scheme
Other
Salary
£13.45 an hour
Contract
Bank
Working pattern
Part-time
Reference number
B0454-26-0005
Job locations
Unit 19 President Buildings
Savile Street East
Sheffield
South Yorkshire
S4 7UQ
United Kingdom
Job description
Job responsibilities
Hours: Bank work shifts will be released on a four-week basis. Additional shifts may be released during this period according to the needs of the charity.
Salary: £13.45 per hour a shift is 7 hours. Hours of work are between 8am and 4:30pm.
(We are currently updating our salary scales; this information will be released to you as soon as it is available.)
If there are no available shifts in a month, a retention fee of £80.70 will be paid for that period.
Retention payments will be rescinded if three shifts are declined consecutively.
Referrals may include
Regular or occasional friendly (social) visits.
Telephone calls
Penpal/Happy Post Scheme
Holiday checks - short term for the duration of a relatives holiday.
Re-arranging furniture to enable greater mobility.
Occasional sitting to give a carer time to attend an appointment
Escorting to hospital appointments - service user to bear the cost of any taxi
Over the last few years there has been a steadily increasing demand for the service for a number of reasons
more older people stay in their own homes rather than go into residential care, including those with dementia
a more diverse range of professionals in health and social care are aware of and value the services we offer
the service is free of charge
We are now in a position where we need to expand the staff team.
Purpose of the Job
This post has 3 main strands:
- to contribute to the effective development and delivery of the Good Neighbour Scheme so that it improves the quality of life and reduces isolation of those using the service.
- to work with the Co-ordinators of our other services which offer a range of support to older people and their carers and ensure the scheme contributes to the overall aims of SCCCC.
- to establish links with new initiatives being set up by health and social services and investigate the potential for further joint projects to support older people.
Duties and Responsibilities
- Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and allocate volunteers where appropriate.
- Follow up, check and review all referrals with volunteers, service users and service providers in a systematic way.
- Be available for enquiries from service users and their families and respond to any requests for information in a timely and professional manner.
- Ensure that each service user receives a home visit prior to allocation of a volunteer, in order to confirm personal details, undertake a risk assessment and better understand them and their needs.
- Provide support to service users waiting for a dedicated volunteer by offering support in person or over the telephone where appropriate
- Ensure that those service users with complex needs and who are not appropriate for a volunteer receive a monthly visit from a relevant staff member.
- Work with colleagues who co-ordinate SCCCCs other services and take referrals from health/social care professionals when they are unavailable.
- Provide ongoing support and supervision to volunteers on the Good Neighbour Scheme and ensure that the service is responsive to the needs of its volunteers.
- Provide support where required to maintain, promote and develop the Penpal/Happy post scheme.
- Ensure compliance with SCCCCs policies and procedures.
- Liaise with the fundraiser in order to maximise donations to the organisation.
- Liaise with staff in all the relevant hospital departments and community teams to ensure effective operation and uptake of the scheme and all other SCCCCs services.
- Publicise the scheme through all appropriate channels.
- Liaise with the Operational Lead to participate in volunteer training as appropriate.
- Maintain accurate records of work undertaken and produce oral/written reports as required.
- Ensure that appropriate monitoring and evaluation procedures are put in place and used effectively.
- Cover the work of other Good Neighbour Scheme Team Members during periods of leave.
- Attend the meetings of the organisation and any other meetings as required.
- Attend appropriate training courses to enhance/develop his/her own skills.
- Carry out other duties and relevant tasks consistent with the responsibilities of the post which from time to time may be required as agreed between the postholder and the Senior Management Team.
- To participate in the on call cover arrangements for Christmas and New Year.
Accountability
The post holder reports to and will be supervised by the Good Neighbour Scheme Operational Lead
Relationships
The post holder will be expected to develop good working relationships with all members of the staff team and help maintain a mutually supportive and inclusive environment. This includes supporting the work of the organisations other schemes whenever possible.
Job description
Job responsibilities
Hours: Bank work shifts will be released on a four-week basis. Additional shifts may be released during this period according to the needs of the charity.
Salary: £13.45 per hour a shift is 7 hours. Hours of work are between 8am and 4:30pm.
(We are currently updating our salary scales; this information will be released to you as soon as it is available.)
If there are no available shifts in a month, a retention fee of £80.70 will be paid for that period.
Retention payments will be rescinded if three shifts are declined consecutively.
Referrals may include
Regular or occasional friendly (social) visits.
Telephone calls
Penpal/Happy Post Scheme
Holiday checks - short term for the duration of a relatives holiday.
Re-arranging furniture to enable greater mobility.
Occasional sitting to give a carer time to attend an appointment
Escorting to hospital appointments - service user to bear the cost of any taxi
Over the last few years there has been a steadily increasing demand for the service for a number of reasons
more older people stay in their own homes rather than go into residential care, including those with dementia
a more diverse range of professionals in health and social care are aware of and value the services we offer
the service is free of charge
We are now in a position where we need to expand the staff team.
Purpose of the Job
This post has 3 main strands:
- to contribute to the effective development and delivery of the Good Neighbour Scheme so that it improves the quality of life and reduces isolation of those using the service.
- to work with the Co-ordinators of our other services which offer a range of support to older people and their carers and ensure the scheme contributes to the overall aims of SCCCC.
- to establish links with new initiatives being set up by health and social services and investigate the potential for further joint projects to support older people.
Duties and Responsibilities
- Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and allocate volunteers where appropriate.
- Follow up, check and review all referrals with volunteers, service users and service providers in a systematic way.
- Be available for enquiries from service users and their families and respond to any requests for information in a timely and professional manner.
- Ensure that each service user receives a home visit prior to allocation of a volunteer, in order to confirm personal details, undertake a risk assessment and better understand them and their needs.
- Provide support to service users waiting for a dedicated volunteer by offering support in person or over the telephone where appropriate
- Ensure that those service users with complex needs and who are not appropriate for a volunteer receive a monthly visit from a relevant staff member.
- Work with colleagues who co-ordinate SCCCCs other services and take referrals from health/social care professionals when they are unavailable.
- Provide ongoing support and supervision to volunteers on the Good Neighbour Scheme and ensure that the service is responsive to the needs of its volunteers.
- Provide support where required to maintain, promote and develop the Penpal/Happy post scheme.
- Ensure compliance with SCCCCs policies and procedures.
- Liaise with the fundraiser in order to maximise donations to the organisation.
- Liaise with staff in all the relevant hospital departments and community teams to ensure effective operation and uptake of the scheme and all other SCCCCs services.
- Publicise the scheme through all appropriate channels.
- Liaise with the Operational Lead to participate in volunteer training as appropriate.
- Maintain accurate records of work undertaken and produce oral/written reports as required.
- Ensure that appropriate monitoring and evaluation procedures are put in place and used effectively.
- Cover the work of other Good Neighbour Scheme Team Members during periods of leave.
- Attend the meetings of the organisation and any other meetings as required.
- Attend appropriate training courses to enhance/develop his/her own skills.
- Carry out other duties and relevant tasks consistent with the responsibilities of the post which from time to time may be required as agreed between the postholder and the Senior Management Team.
- To participate in the on call cover arrangements for Christmas and New Year.
Accountability
The post holder reports to and will be supervised by the Good Neighbour Scheme Operational Lead
Relationships
The post holder will be expected to develop good working relationships with all members of the staff team and help maintain a mutually supportive and inclusive environment. This includes supporting the work of the organisations other schemes whenever possible.
Person Specification
Qualifications
Essential
- 5 good GCSEs (or equivalent) including English and Maths
Desirable
- Degree level qualification
Experience
Essential
- Minimum 2 years experience in a relevant post or organisation
- Experience working within community engagement and volunteering environment
- Experience of contributing to a team environment
- Evidence of recent relevant continuing professional development
- Understanding of the needs of older people and their families
- Ability to work effectively with a diverse range of individuals and organisations.
- Ability to communicate effectively both internally and externally to a wide variety of audiences and using a variety of methods suitable to different audiences.
- A proven ability to build robust relationships with key stakeholders to deliver excellent services, programmes or projects.
- Good telephone manner and the ability to deal sensitively with service users, family members and carers.
- Committed and highly self- motivated
- The ability to work in a self-directed manner, and as part of a team
- Computer literacy in dealing with standard MS office packages, including spreadsheets
- Proven organisational skills and administrative ability, capable of meeting deadlines.
- Ability to work under pressure
- Ability to adhere to an organisations policies, procedures and instructions
- Ability to problem solve competently
- Ability to relate well to volunteers.
- Able to act with integrity and take action if ethics, values or standards are compromised.
- Car driver/owner with daily access to a vehicle
- Willing to work outside office hours (both evenings and weekends) when necessary.
- Able to evidence outstanding timekeeping and attendance
- Able to display a flexible and adaptable approach to the range of duties required
- Shares SCCCCs values and ethos, and committed to SCCCCs vision.
- Level headed, non-judgmental and calm approach with a commitment to Equal Opportunities and Diversity.
- A willingness to learn and a commitment to training and development
- Ability to maintain confidentiality.
- Clear Enhanced DBS disclosure check
- Proactive engagement in supervision
Desirable
- Understanding of the role of the Voluntary and Community Sector in the field of Health and Social Care.
- Knowledge of health and safety issues
- Qualification in Community Work and/or Health and Social Care
Person Specification
Qualifications
Essential
- 5 good GCSEs (or equivalent) including English and Maths
Desirable
- Degree level qualification
Experience
Essential
- Minimum 2 years experience in a relevant post or organisation
- Experience working within community engagement and volunteering environment
- Experience of contributing to a team environment
- Evidence of recent relevant continuing professional development
- Understanding of the needs of older people and their families
- Ability to work effectively with a diverse range of individuals and organisations.
- Ability to communicate effectively both internally and externally to a wide variety of audiences and using a variety of methods suitable to different audiences.
- A proven ability to build robust relationships with key stakeholders to deliver excellent services, programmes or projects.
- Good telephone manner and the ability to deal sensitively with service users, family members and carers.
- Committed and highly self- motivated
- The ability to work in a self-directed manner, and as part of a team
- Computer literacy in dealing with standard MS office packages, including spreadsheets
- Proven organisational skills and administrative ability, capable of meeting deadlines.
- Ability to work under pressure
- Ability to adhere to an organisations policies, procedures and instructions
- Ability to problem solve competently
- Ability to relate well to volunteers.
- Able to act with integrity and take action if ethics, values or standards are compromised.
- Car driver/owner with daily access to a vehicle
- Willing to work outside office hours (both evenings and weekends) when necessary.
- Able to evidence outstanding timekeeping and attendance
- Able to display a flexible and adaptable approach to the range of duties required
- Shares SCCCCs values and ethos, and committed to SCCCCs vision.
- Level headed, non-judgmental and calm approach with a commitment to Equal Opportunities and Diversity.
- A willingness to learn and a commitment to training and development
- Ability to maintain confidentiality.
- Clear Enhanced DBS disclosure check
- Proactive engagement in supervision
Desirable
- Understanding of the role of the Voluntary and Community Sector in the field of Health and Social Care.
- Knowledge of health and safety issues
- Qualification in Community Work and/or Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sheffield Churches Council for Community Care
Address
Unit 19 President Buildings
Savile Street East
Sheffield
South Yorkshire
S4 7UQ
United Kingdom
Employer's website
https://scccc.co.uk/about-us/work-for-us (Opens in a new tab)
Employer details
Employer name
Sheffield Churches Council for Community Care
Address
Unit 19 President Buildings
Savile Street East
Sheffield
South Yorkshire
S4 7UQ
United Kingdom
Employer's website
https://scccc.co.uk/about-us/work-for-us (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 hour(s) ago
Reference: 2471278
Job summary
An exciting opportunity has arisen for a PCN Nursing Associate to join our friendly and supportive practice team. Chastleton is a long-established, successful training practice with a list size of 10500 patients, set just outside of Durham city. You will be joining us at an exciting time as we focus on adapting to the current changes within the NHS to provide the highest possible standard of holistic patient care.
Main duties of the job
The PCN Nursing Associate works alongside a team within general practice and within the Primary Care Network. The post-holder will be an integral part of the general practice team, working as and when required in each organisation and across the network. The principal task is to support registered nurses to enable them to be able to focus on the more complex clinical care of patients.
Please see the attached job description and person specification attached for further details.
About us
Chastleton Medical Group is a well established, forward thinking GP practice serving approximately 10,500 patients in the heart of Durham City. We are a paperless SystmOne practice with an excellent reputation for patient care, strong performance and a supportive team culture.
Details
Date posted
04 November 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A5721-26-0011
Job locations
Chastleton Medical Group
Newton Drive
Durham
DH1 5BH
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the PCN Nursing Associate in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Deliver high quality, compassionate care whilst undertaking specific clinical and care tasks under the direction of a registered nurse (or other registered care professional dependent on PCN) with a focus on promoting good health and independence
- Provide high-quality holistic and person-centred care to individuals
- Provide routine care to patients as required in accordance with clinical based evidence, NICE and the NSF
- Provide wound care, dressings and other clinical tasks as required
- Work as part of the PCNs MDT to provide and monitor care, under direct or indirect supervision
- Improve safety and quality of care at every opportunity
- Contribute to the delivery of integrated care
- Work with the PCN MDT to ensure the delivery of Nursing Associate duties complements the existing workforce
- Work with a supervisor to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace and enable the Nursing Associate to deal effectively with the difficult issues that people present
- Provide support and supervision to training nursing associates, healthcare assistants, apprentices and those on learning assignments/placements as required
- Support registered nurses to enable them to be able to focus on the more complex clinical care
- Develop relationships across the MDT to support the integration of the role across health and social care including primary care, secondary care and mental health
- Maintain accurate and contemporaneous patient health records ensuring that clinical data is appropriately recorded with SNOMED codes
- Perform and record clinical observations, including appropriate coding, such as blood pressure, temperature, respirations and pulse
- After undertaking additional training, provide flu vaccinations, ECGs and venepuncture and other relevant clinical tasks as required by the PCN in line with the competencies of the role
- Promote the health and wellbeing to all patients, for example undertaking the NHS health check
- Provide wound care (ulcer/Doppler etc.) to patients
- Provide support during minor operations as required
- Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services
- Communicate proactively and effectively with all MDT colleagues across the PCN, attending and contributing to meetings as required
- Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Process pathology results as required
- Enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service
- Contribute to and embrace the spectrum of clinical governance
- Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
- Contribute towards public health and screening programmes, including immunisations and vaccinations, including the childhood immunisation programme
- Support and deliver health promotion and wellbeing programmes including any opportunistic delivery
- Maintain a clean, tidy, effective working area
- Be an integral part of the general practice team, working in each practice and across the PCN, as well as supporting the wider multi-disciplinary team
- Recognise boundaries of own practice and know when and to whom patients should be referred
- Demonstrate initiative and be creative in finding solutions to problems
- Provide supervision to student Nurse Associates
- Support in the delivery of enhanced services and other service requirements on behalf of the PCN
- Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
- Undertake all mandatory training and induction programmes
- There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Job description
Job responsibilities
The following are the core responsibilities of the PCN Nursing Associate in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Deliver high quality, compassionate care whilst undertaking specific clinical and care tasks under the direction of a registered nurse (or other registered care professional dependent on PCN) with a focus on promoting good health and independence
- Provide high-quality holistic and person-centred care to individuals
- Provide routine care to patients as required in accordance with clinical based evidence, NICE and the NSF
- Provide wound care, dressings and other clinical tasks as required
- Work as part of the PCNs MDT to provide and monitor care, under direct or indirect supervision
- Improve safety and quality of care at every opportunity
- Contribute to the delivery of integrated care
- Work with the PCN MDT to ensure the delivery of Nursing Associate duties complements the existing workforce
- Work with a supervisor to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace and enable the Nursing Associate to deal effectively with the difficult issues that people present
- Provide support and supervision to training nursing associates, healthcare assistants, apprentices and those on learning assignments/placements as required
- Support registered nurses to enable them to be able to focus on the more complex clinical care
- Develop relationships across the MDT to support the integration of the role across health and social care including primary care, secondary care and mental health
- Maintain accurate and contemporaneous patient health records ensuring that clinical data is appropriately recorded with SNOMED codes
- Perform and record clinical observations, including appropriate coding, such as blood pressure, temperature, respirations and pulse
- After undertaking additional training, provide flu vaccinations, ECGs and venepuncture and other relevant clinical tasks as required by the PCN in line with the competencies of the role
- Promote the health and wellbeing to all patients, for example undertaking the NHS health check
- Provide wound care (ulcer/Doppler etc.) to patients
- Provide support during minor operations as required
- Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services
- Communicate proactively and effectively with all MDT colleagues across the PCN, attending and contributing to meetings as required
- Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Process pathology results as required
- Enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service
- Contribute to and embrace the spectrum of clinical governance
- Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
- Contribute towards public health and screening programmes, including immunisations and vaccinations, including the childhood immunisation programme
- Support and deliver health promotion and wellbeing programmes including any opportunistic delivery
- Maintain a clean, tidy, effective working area
- Be an integral part of the general practice team, working in each practice and across the PCN, as well as supporting the wider multi-disciplinary team
- Recognise boundaries of own practice and know when and to whom patients should be referred
- Demonstrate initiative and be creative in finding solutions to problems
- Provide supervision to student Nurse Associates
- Support in the delivery of enhanced services and other service requirements on behalf of the PCN
- Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
- Undertake all mandatory training and induction programmes
- There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Person Specification
Qualifications
Essential
- Registered nursing associate and on the Nursing and Midwifery Council register
- Meets the specific qualification and training requirements as specified in the Nursing Midwifery Standards of proficiency by having undertaken and completed the two-year Foundation Degree delivered by a Nursing and Midwifery Council (NMC) approved provider
Experience
Essential
- Ability to work effectively as a team player under appropriate supervision and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in the context of the nursing and interdisciplinary team and the organisation and how the role may contribute to service development
Desirable
- Experience of working in a primary care environment
- Experience of quality initiatives, i.e., benchmarking
Other Requirements
Essential
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
- Meet the requirements and produce evidence for revalidation
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis
Personal Qualities
Essential
- Effective time management (planning and organising)
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Ability to follow legal, ethical and professional policies/ procedures and codes of conduct
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Understand the requirement for PSDs and associated policy
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk
- Ability to work as a team member and autonomously
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
Desirable
- Knowledge of IT systems including the ability to use word processing skills, emails and the internet to create simple plans and reports
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Effectively utilise resources
Clinical Knowledge & Skills
Essential
- Ability to work within own scope of practice and understanding when to refer to clinical colleagues
- Ability to record accurate clinical notes
- Broad knowledge of clinical governance
- Ability to work effectively as a team player under appropriate supervision and as part of a multi-disciplinary team
- Ability to communicate with members of the public and health and care providers
- Experience of providing and receiving complex, sensitive information
- Understanding of the importance of following procedures and treatment plans
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
- Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
Desirable
- Experience of working in a primary care environment
- Good clinical system IT knowledge
- Chaperone experience
- Ability to take part in reflective practice and clinical supervision activities
- Ability to support, supervise, assess and act as a role model to nursing associate students, other learners and healthcare support workers as required within the clinical setting
Person Specification
Qualifications
Essential
- Registered nursing associate and on the Nursing and Midwifery Council register
- Meets the specific qualification and training requirements as specified in the Nursing Midwifery Standards of proficiency by having undertaken and completed the two-year Foundation Degree delivered by a Nursing and Midwifery Council (NMC) approved provider
Experience
Essential
- Ability to work effectively as a team player under appropriate supervision and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in the context of the nursing and interdisciplinary team and the organisation and how the role may contribute to service development
Desirable
- Experience of working in a primary care environment
- Experience of quality initiatives, i.e., benchmarking
Other Requirements
Essential
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
- Meet the requirements and produce evidence for revalidation
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis
Personal Qualities
Essential
- Effective time management (planning and organising)
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Ability to follow legal, ethical and professional policies/ procedures and codes of conduct
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Understand the requirement for PSDs and associated policy
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk
- Ability to work as a team member and autonomously
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
Desirable
- Knowledge of IT systems including the ability to use word processing skills, emails and the internet to create simple plans and reports
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Effectively utilise resources
Clinical Knowledge & Skills
Essential
- Ability to work within own scope of practice and understanding when to refer to clinical colleagues
- Ability to record accurate clinical notes
- Broad knowledge of clinical governance
- Ability to work effectively as a team player under appropriate supervision and as part of a multi-disciplinary team
- Ability to communicate with members of the public and health and care providers
- Experience of providing and receiving complex, sensitive information
- Understanding of the importance of following procedures and treatment plans
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
- Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
Desirable
- Experience of working in a primary care environment
- Good clinical system IT knowledge
- Chaperone experience
- Ability to take part in reflective practice and clinical supervision activities
- Ability to support, supervise, assess and act as a role model to nursing associate students, other learners and healthcare support workers as required within the clinical setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chastleton Medical Group
Address
Chastleton Medical Group
Newton Drive
Durham
DH1 5BH
United Kingdom
Employer's website
https://www.chastletonmedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Chastleton Medical Group
Address
Chastleton Medical Group
Newton Drive
Durham
DH1 5BH
United Kingdom
Employer's website
https://www.chastletonmedicalgroup.co.uk/ (Opens in a new tab)
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Posted 23 hour(s) ago
Reference: 2468921
Job summary
The GP Surgery Reception Team is the first point of contact for patients in a busy general practice. This role involves providing excellent customer service, managing appointments, handling patient inquiries, and performing various administrative tasks to ensure smooth daily operations of the practice.
Main duties of the job
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients. To understand the importance of maintaining confidentiality.
About us
Burnham Health Centre is a large teaching practice supported by adynamic and enthusiastic team of healthcare professionals. Our teamincludes doctors, nurses, healthcare assistants, clinical pharmacists, andother allied healthcare professionals, all working together to provide high-quality care to our patients.
With 11 GPs, senior and practice nurses, healthcare assistants, a phlebotomist, and various roles under the ARRS from the South Bucks Primary Care Network, our staff are encouraged to collaborate and interact to ensure the best outcomes for our patients. At Burnham Health Centre, we are committed to fostering teamwork and a patient-centered approach to healthcare.
Details
Date posted
03 November 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A4620-26-0004
Job locations
Minniecroft Road
Burnham
Buckinghamshire
SL1 7DE
United Kingdom
Job description
Job responsibilities
Greet patients and visitors to the practice.
Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system.
Ensure that patients without appointments but who need 'urgent consultations triaged appropriately.
Answering incoming telephone calls and on-line requests, ensuring are redirected accordingly.
Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets.
Ensure computerised appointment system is up-to-date.
Respond and/or redirect all patient and visitor requests accordingly.
Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.
Advise patients of relevant charges for private services, accept payment and issue receipts for same.
Produce tokens and Right Hand Side for prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.
Ensure reception and waiting areas are kept neat and tidy
Re-stocking of information leaflets as appropriate.
Undertake administration tasks as needed and as allocated by Senior Care Navigator.
Action start and end of day procedures ensure telephone software for out of hours information is activated appropriately and the correct message is playing at close of business each day and when the Practice closes for training.
Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
Job description
Job responsibilities
Greet patients and visitors to the practice.
Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system.
Ensure that patients without appointments but who need 'urgent consultations triaged appropriately.
Answering incoming telephone calls and on-line requests, ensuring are redirected accordingly.
Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets.
Ensure computerised appointment system is up-to-date.
Respond and/or redirect all patient and visitor requests accordingly.
Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.
Advise patients of relevant charges for private services, accept payment and issue receipts for same.
Produce tokens and Right Hand Side for prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.
Ensure reception and waiting areas are kept neat and tidy
Re-stocking of information leaflets as appropriate.
Undertake administration tasks as needed and as allocated by Senior Care Navigator.
Action start and end of day procedures ensure telephone software for out of hours information is activated appropriately and the correct message is playing at close of business each day and when the Practice closes for training.
Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
Person Specification
Experience
Essential
- Excellent communication and interpersonal skills. Ability to multitask and prioritise in a fast-paced environment. Proficiency in using computer systems, (training provided in medical software). Strong organisational skills with attention to detail. A calm and empathetic approach when dealing with patients.
Desirable
- Previous experience in a Primary Care or customer service role is an advantage.
Person Specification
Experience
Essential
- Excellent communication and interpersonal skills. Ability to multitask and prioritise in a fast-paced environment. Proficiency in using computer systems, (training provided in medical software). Strong organisational skills with attention to detail. A calm and empathetic approach when dealing with patients.
Desirable
- Previous experience in a Primary Care or customer service role is an advantage.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Burnham Health Centre
Address
Minniecroft Road
Burnham
Buckinghamshire
SL1 7DE
United Kingdom
Employer's website
Employer details
Employer name
Burnham Health Centre
Address
Minniecroft Road
Burnham
Buckinghamshire
SL1 7DE
United Kingdom
Employer's website
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Posted 1 day(s) ago
Reference: 2468558
Job summary
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.
Do you want to make a difference? Would you like to be part of an exciting development at Granville Court?
You would be joining us at an exciting time for the home, and you could be part of us building a brighter future. Granville Court is unique within the Trust's portfolio of services in that it is a person's home. We also offer respite to families from across the East Riding of Yorkshire and Hull.
We are delighted to be able to offer, following a review, a number of opportunities for Band 2 Care Workers to join our amazing team at Granville Court.
If you have experience in a residential or nursing home setting, or working with adults with PMLD, and would like to enhance your skills further, then this could be the right opportunity for you. We offer a very attractive pay package for experienced Care Workers, including unsocial hours payments. We will also consider any flexible working requests.
It is not essential that you have experience in care; rather, we are looking for individuals with the enthusiasm to make a difference. You will be well supported in developing the skills required to enhance and support our residents' daily lives.
We will also consider applications from staff interested in bank hours only.
Main duties of the job
- This is an opportunity to not only join this unique home but also to belonging to an NHS origination with attractive benefits including supportive induction to the home, training both mandatory and bespoke, annual leave entitlement, enhancement for working unsocial hours etc
- By joining our home, you will have the opportunity every day to make a difference to the lives of individuals who have a profound and multiple learning disability who also have associated complex health care needs.
- Our ethos is that everyone has the right to live a life well lived and loved and you would be joining an extremely compassionate, kind and caring team in ensuring this ethos is provided in a dignified and respectful way.
- You will be working under the guidance and support of specialist registered nurse, healthcare assistants, activity coordinators and colleges who together ensure that our residents never lose their sense of individuality in both personality and care delivery.
- Every day is different, and your role can and will be as varied as the persons needs require however this only adds to the rewards of working at the home.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Per annum FTE
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
338-8400086-26
Job locations
Granville Court
4 Granville Court
Hornsea
HU18 1NQ
United Kingdom
Job description
Job responsibilities
For further information regarding this role, please see attached Job Description and Person Specification.
Job description
Job responsibilities
For further information regarding this role, please see attached Job Description and Person Specification.
Person Specification
Qualifications and Knowledge
Essential
- Awareness of health and safety at work
- Awareness of issues relation to supporting individuals with a profound learning disability
- Care certificate or relevant work both paid or unpaid in a care delivery environment or willingness to undertake further study.
Desirable
- Standard IT Skills
- Care Certificate or NVQ 2 in Health or Social care
Experience
Essential
- Experience of working in a care setting or with the public in either paid or voluntary setting
- Good Communication skills
Desirable
- Experience of working with people with a learning disability
Skills and Competencies
Essential
- Able to demonstrate good interpersonal communication skills
Desirable
- Ability to demonstrate to work with care and compassion
- Ability to work with people with profound and multiple learning disabilities for there whole journey of life.
Person Specification
Qualifications and Knowledge
Essential
- Awareness of health and safety at work
- Awareness of issues relation to supporting individuals with a profound learning disability
- Care certificate or relevant work both paid or unpaid in a care delivery environment or willingness to undertake further study.
Desirable
- Standard IT Skills
- Care Certificate or NVQ 2 in Health or Social care
Experience
Essential
- Experience of working in a care setting or with the public in either paid or voluntary setting
- Good Communication skills
Desirable
- Experience of working with people with a learning disability
Skills and Competencies
Essential
- Able to demonstrate good interpersonal communication skills
Desirable
- Ability to demonstrate to work with care and compassion
- Ability to work with people with profound and multiple learning disabilities for there whole journey of life.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Humber Teaching NHS Foundation Trust
Address
Granville Court
4 Granville Court
Hornsea
HU18 1NQ
United Kingdom
Employer's website
Employer details
Employer name
Humber Teaching NHS Foundation Trust
Address
Granville Court
4 Granville Court
Hornsea
HU18 1NQ
United Kingdom
Employer's website
Apply Now
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Posted 1 day(s) ago
Reference: 2468529
Job summary
Are you an experienced and empathetic person looking to play a vital role in primary care? Our busy and friendly GP practice is seeking a dedicated Care Navigator / Receptionist to join our team and ensure the smooth running of our front desk and patient care.
The role will be based across the main practice at Bedford Street Surgery and the branch site at Furzton Medical Centre and will include handling patient requests with empathy face to face, by phone or through online consultation services to deliver high-quality, patient focused care. The role will support the care navigator team in covering absence so flexibility to work different shifts and at short notice will be essential. You will work 30 hours a week with regular hours of work. This will be underpinned by your need to provide flexible working to cover staff absences.
The role requires someone with motivation and compassion who is able to deliver exceptional care, work independently and as part of a team, multitask and work calm and effectively under pressure to ensure our patients feel heard and supported.
The role will include admin responsibilities which include processing prescriptions, registering patients, handling clinical follow ups with patients and patient communications.
If you think this role is for you and you have the experience required to provide exceptional patient care with flexible working hours please submit your cv.
Main duties of the job
Support the care navigator team in processing admin requests on a daily basis and provide patients with information and support whilst adhering to gdpr. Deliver a high-quality, patient-focused service with empathy, compassion and advice.
Coordinate patient appointments, follow-ups, and care navigation
Ensure the patient calls are answered and responded to in a timely manner
Act as a key point of contact for patients, clinicians, and external partners and signpost to other services.
Process prescriptions in accordance with practice policies
Undertake administrative work which includes composing text messages, contacting patients to attend schedules services and support patients with enquiries.
Attend staff reviews, training and appraisals.
About us
We have two sites, one in Bletchley, Bedford Street Surgery and one in Furzton and are a partnership of five doctors, who serve over 16,200 patients.
Our practice population is continuing to grow as is our staffing. We have a variety of staff at both of our sites, including 7 gps, practice nurses, nurse practitioners, health care assistants, paramedics, pharmacists and specialist nurses offering a mdt team where we meet monthly to discuss patient care. In administration we have a care coordinator team and a care navigator team who work to provide health care appointments, follow ups and care signposting. Our teams are supported by secretaries, Care Coordinator Manager, a finance team and practice manager and an Assistant Practice Manager.
Details
Date posted
03 November 2026
Pay scheme
Other
Salary
£12.75 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3072-26-0005
Job locations
4 Bedford Street
Bletchley
Milton Keynes
Buckinghamshire
MK7 8PT
United Kingdom
Furzton Medical Centre
67 Dulverton Drive
Furzton
MILTON KEYNES
MK4 1EW
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Care Navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:
- Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting conditionb
- Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately in a welcoming, professional and empathetic manner. Process patient requests for appointments. Process repeat prescription requested.
- Initiate contact with and respond to requests from patients, team members and external agencies. Enter read-code data on the clinical system. Photocopy documentation as required ensuring rooms are displayed with correct information.
- Data entry of new and temporary registrations and relevant patient information as required. Input data into the patients healthcare records as necessary. Direct requests for information, e.g. SAR, insurance/solicitors letters and DVLA forms, to the supervisors.
- Manage all queries as necessary in an efficient manner. Carry out system searches as requested. Maintain a clean, tidy, effective working area at all times. Monitor and maintain the reception area and noticeboards. Support all clinical staff with general tasks as requested. Process waiting lists and recall systems for patient clinics
Job description
Job responsibilities
The following are the core responsibilities of the Care Navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:
- Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting conditionb
- Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately in a welcoming, professional and empathetic manner. Process patient requests for appointments. Process repeat prescription requested.
- Initiate contact with and respond to requests from patients, team members and external agencies. Enter read-code data on the clinical system. Photocopy documentation as required ensuring rooms are displayed with correct information.
- Data entry of new and temporary registrations and relevant patient information as required. Input data into the patients healthcare records as necessary. Direct requests for information, e.g. SAR, insurance/solicitors letters and DVLA forms, to the supervisors.
- Manage all queries as necessary in an efficient manner. Carry out system searches as requested. Maintain a clean, tidy, effective working area at all times. Monitor and maintain the reception area and noticeboards. Support all clinical staff with general tasks as requested. Process waiting lists and recall systems for patient clinics
Person Specification
Skills & Personal Qualities
Essential
- Full UK Driving Licence.
- Excellent customer care and communication skills.
- Strong command of the English language, both written and spoken.
- IT literacy, with proficiency in basic software such as Microsoft Word and Excel.
- Ability to work effectively as part of a team and provide evidence of teamwork skills.
Desirable
- Knowledge of Systm one
- Previous experience working in a GP practice or similar healthcare setting.
Experience
Essential
- Working within a NHS or Care Home setting
- Empathy and compassion
- A desire to help people
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A-C in English and maths
Desirable
- Care Certificate or experience in a NHS setting
Person Specification
Skills & Personal Qualities
Essential
- Full UK Driving Licence.
- Excellent customer care and communication skills.
- Strong command of the English language, both written and spoken.
- IT literacy, with proficiency in basic software such as Microsoft Word and Excel.
- Ability to work effectively as part of a team and provide evidence of teamwork skills.
Desirable
- Knowledge of Systm one
- Previous experience working in a GP practice or similar healthcare setting.
Experience
Essential
- Working within a NHS or Care Home setting
- Empathy and compassion
- A desire to help people
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A-C in English and maths
Desirable
- Care Certificate or experience in a NHS setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bedford Street Surgery
Address
4 Bedford Street
Bletchley
Milton Keynes
Buckinghamshire
MK7 8PT
United Kingdom
Employer's website
https://www.bedfordstreetsurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Bedford Street Surgery
Address
4 Bedford Street
Bletchley
Milton Keynes
Buckinghamshire
MK7 8PT
United Kingdom
Employer's website
https://www.bedfordstreetsurgery.co.uk/ (Opens in a new tab)
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Posted 1 day(s) ago
Reference: 2468363
Job summary
School Nurse Assistant: Permanent - Term Time Only (30 Hours)
An exciting opportunity has arisen to join our School Nursing Team as a School Nurse Assistant. We are looking for an enthusiastic and motivated individual to support the delivery of the Healthy Child Programme 0 to 19, including weighing and measuring children as part of the National Child Measurement Programme (NCMP), undertaking audiology screening, and promoting the health and wellbeing of children and young people.
30 hours Term Time Only - To be worked flexibly Monday to Friday 9am until 5pm
Main duties of the job
Carry out duties as directed by the School Nurses to enable them to make the most effective and efficient use of clinical time.
Organise group activities and teaching sessions for schools to enable the teams to deliver the Health Child Programme 0-19
Undertaking the growth monitoring of children within schools and record and report results to school nurse in accordance with existing Standard Operating Procedures (SOP'S).
Undertake hearing screening and record and report results to school nurse in accordance with existing Standard Operating Procedures (SOP'S)
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time, Term time hours
Reference number
362-ACS3PHN-10-26
Job locations
One Stockport Family Hub Garners Lane
Garners Lane
Stockport
SK3 8QW
United Kingdom
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person Specification
Education and Qualifications
Essential
- Educated to NVQ level 3 or equivalent experience in a clinical environment
Desirable
- Relevant further study or short course appropriate to post eg office management
Knowledge
Essential
- Understanding of confidentiality
- Understanding of communication and organisation needs for effective team working
Desirable
- Understanding of the Healthy Child Programme
Experience
Essential
- Working with confidential information
- Using systems to support team organisation
- Working in a team
- Working with members of the public including children in a clinical environment
- Clerical support for admin team
Desirable
- Setting up organisational systems
Skills and Abilities
Essential
- Excellent communication and organisational skills
- IT skills - use of microsoft office word, excel
- Ability to work as a team member and to be work flexibly across teams
- Able to work without supervision
- Access to transport to travel between clinics and other service delivery locations
Person Specification
Education and Qualifications
Essential
- Educated to NVQ level 3 or equivalent experience in a clinical environment
Desirable
- Relevant further study or short course appropriate to post eg office management
Knowledge
Essential
- Understanding of confidentiality
- Understanding of communication and organisation needs for effective team working
Desirable
- Understanding of the Healthy Child Programme
Experience
Essential
- Working with confidential information
- Using systems to support team organisation
- Working in a team
- Working with members of the public including children in a clinical environment
- Clerical support for admin team
Desirable
- Setting up organisational systems
Skills and Abilities
Essential
- Excellent communication and organisational skills
- IT skills - use of microsoft office word, excel
- Ability to work as a team member and to be work flexibly across teams
- Able to work without supervision
- Access to transport to travel between clinics and other service delivery locations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stockport NHS Foundation Trust
Address
One Stockport Family Hub Garners Lane
Garners Lane
Stockport
SK3 8QW
United Kingdom
Employer's website
Employer details
Employer name
Stockport NHS Foundation Trust
Address
One Stockport Family Hub Garners Lane
Garners Lane
Stockport
SK3 8QW
United Kingdom
Employer's website
Apply Now
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Nursing Associate
Central London Community Health Trust View all jobs
Posted 1 day(s) ago
Reference: 2468335
Job summary
Are you a compassionate, motivated and enthusiastic Nursing Associate looking to make a real difference in your community? If so, we'd love to hear from you!
Central London Community Healthcare NHS Trust (CLCH) has an exciting opportunity for an experienced Band 4 Nursing Associate to join our Barnet Integrated Community Service on a 5-month fixed-term contract.
You'll play a vital role in delivering high-quality, person-centred care to housebound patients in their own homes, helping to promote independence, support earlier hospital discharges and prevent avoidable admissions.
Working alongside our dedicated District Nursing teams, specialist nurses, GPs, therapists and social care professionals, you'll deliver clinical interventions under the supervision of registered healthcare professionals.
We're looking for someone with excellent communication skills, a proactive approach and a genuine passion for delivering compassionate community care.
Important - Visa Sponsorship
Please note that this role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the duration of the contract without requiring employer sponsorship. Unfortunately, we will not be progressing applications from candidates who require sponsorship to undertake this role.
Join CLCH and help us deliver excellent care closer to home!
Main duties of the job
As a Band 4 Nursing Associate, you will be responsible for providing a safe, personalised and effective care to patients who require community nursing care by working alongside the community nursing team to deliver clinical and administrative duties.
Your main duties will include
- Providing a number of clinical activities and holistic care under the direct delegation of a registered nurse and carers using a wide range of clinical skills and interventions within a home environment.
- You will need to possess excellent communication skills and a team player and be able to adapt to the changing work patterns of the night service by remaining calm under pressure.
- You will also need to have good IT skills to support the systems in place.
- The Integrated Community Nursing Services has a key focus on facilitating discharges, case management and reducing admission to hospital.
- The service works closely with Acute Hospitals, Hospice, including GPs.
- The service provides care to patients in the community setting. you will be well supported by our current team and provision is also made for your continued professional development.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year per annum, inclusive of HCAS
Contract
Fixed term
Duration
5 months
Working pattern
Full-time, Flexible working
Reference number
824-NORTH-8383230
Job locations
East Barnet Health Centre
149 East Barnet Road
Barnet
EN4 8QZ
United Kingdom
Job description
Job responsibilities
- To be responsible for providing the appropriate nursing evidence based care for an allocated group of patients.
- Be an accountable professional who is responsible for their actions, working in line with NMC standards of proficiency
- Recognise and work within the limits of their competency
- To work as part of a multidisciplinary team using resources efficiently.
Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification
Job description
Job responsibilities
- To be responsible for providing the appropriate nursing evidence based care for an allocated group of patients.
- Be an accountable professional who is responsible for their actions, working in line with NMC standards of proficiency
- Recognise and work within the limits of their competency
- To work as part of a multidisciplinary team using resources efficiently.
Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification
Person Specification
Qualifications
Essential
- Registered Nursing Associate on the NMC register
- Educated to a minimum level 5 Foundation degree level specific to nursing associate practice
- GCSEs Grade 9 - 4 in Maths and English or equivalent
- Care Certificate
Experience
Essential
- Previous experience of working within a health / care setting in the field of area applied for
- Relevant experience of working self-directed or as part of a team.
- Evidence of continuing professional development
Skills & Knowledge
Essential
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role contributes to service development
- Understands and acts in line with NMC professional standards for practice contained within the Code.
- Post holder should have a valid NMC PIN NUMBER
- Relevant clinical skills in the area of work
- disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues.
- Ability to deal with non-routine and unpredictable nature of workload and individual patient contact
- Insight into how to evaluate own strengths and development needs, seeking advice when needed
- Able to recognise own limitations in the context of the nursing associate role
- Ability to organise and prioritise own workload effectively
- Knowledge of when to seek advice and escalate to an appropriate registered health or care professional
- Ability to participate in reflective practice and clinical supervision activities
- IT awareness and ability to use NHS systems
- Ability to support, supervise and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting
Key Attribute
Essential
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Person Specification
Qualifications
Essential
- Registered Nursing Associate on the NMC register
- Educated to a minimum level 5 Foundation degree level specific to nursing associate practice
- GCSEs Grade 9 - 4 in Maths and English or equivalent
- Care Certificate
Experience
Essential
- Previous experience of working within a health / care setting in the field of area applied for
- Relevant experience of working self-directed or as part of a team.
- Evidence of continuing professional development
Skills & Knowledge
Essential
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role contributes to service development
- Understands and acts in line with NMC professional standards for practice contained within the Code.
- Post holder should have a valid NMC PIN NUMBER
- Relevant clinical skills in the area of work
- disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues.
- Ability to deal with non-routine and unpredictable nature of workload and individual patient contact
- Insight into how to evaluate own strengths and development needs, seeking advice when needed
- Able to recognise own limitations in the context of the nursing associate role
- Ability to organise and prioritise own workload effectively
- Knowledge of when to seek advice and escalate to an appropriate registered health or care professional
- Ability to participate in reflective practice and clinical supervision activities
- IT awareness and ability to use NHS systems
- Ability to support, supervise and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting
Key Attribute
Essential
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central London Community Health Trust
Address
East Barnet Health Centre
149 East Barnet Road
Barnet
EN4 8QZ
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Central London Community Health Trust
Address
East Barnet Health Centre
149 East Barnet Road
Barnet
EN4 8QZ
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: 2468269
Job summary
Are you an experienced Practice Nurse Assistant or an do you have experience in a healthcare support role caring for service users and looking for the next step in your career? If so join Victoria Gardens n Huyton as a Practice Nurse Assistant and be part of a dedicated team working together to change lives of some of the most vulnerable people in society. What you will be doing: Working 20 hours as a Practice Nurse Assistant you will be instrumental in assisting the delivery of physical health screenings and assessments, and care, treatment and health promotion. You will be working among a multidisciplinary team, where you will contribute to providing great healthcare You will have the opportunity to assist registered practitioners by being pro-active in maximising health, wellbeing, and social inclusion of service users. Key responsibilities will include: - Providing assistance of daily living, reporting general observations and providing feedback - Assisting the Regist
Main duties of the job
Are you an experienced Practice Nurse Assistant or do you have experience in a healthcare support role caring for service users and looking for the next step in your career? Join Victoria Gardens in Huyton as a Practice Nurse Assistant and be part of a dedicated team working together to change the lives of some of the most vulnerable people in society. Working 20 hours as a Practice Nurse Assistant, you will be instrumental in assisting the delivery of physical health screenings and assessments, and care, treatment, and health promotion. You will be among a multidisciplinary team, contributing to providing great healthcare. You will have the opportunity to assist registered practitioners by being proactive in maximizing the health, wellbeing, and social inclusion of service users. Key responsibilities will include providing assistance in daily living, reporting general observations, and offering feedback. You will assist the Registered Practitioner in managing medication stock and preparing agreed assessment reports and treatment plans.
About us
Elysium Healthcare has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is an opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Details
Date posted
03 November 2026
Pay scheme
Other
Salary
£25,759.50 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1570857403
Job locations
Elysium Healthcare
Huyton
L36 5SA
United Kingdom
Job description
Job responsibilities
Are you an experienced Practice Nurse Assistant or an do you have experience in a healthcare support role caring for service users and looking for the next step in your career? If so join Victoria Gardens n Huyton as a Practice Nurse Assistant and be part of a dedicated team working together to change lives of some of the most vulnerable people in society. What you will be doing: Working 20 hours as a Practice Nurse Assistant you will be instrumental in assisting the delivery of physical health screenings and assessments, and care, treatment and health promotion. You will be working among a multidisciplinary team, where you will contribute to providing great healthcare You will have the opportunity to assist registered practitioners by being pro-active in maximising health, wellbeing, and social inclusion of service users. Key responsibilities will include:
- Providing assistance of daily living, reporting general observations and providing feedback
- Assisting the Registered Practitioner to manage medication stock and preparing agreed assessment reports and treatment plans
You will have the chance to grow and develop your career, with support from our Learning & Development team which provides a huge range of courses and training to help you succeed and achieve your career aspirations. To start your career and experience what delivering great healthcare should feel like, apply today. This role is a non qualified role To be successful in this role, you will have:
- Basic Knowledge of general mental health issues
- Previous experience of physical health in a similar healthcare setting
- Experience in venipuncture and completing ECGs
- Working towards a Level 3 apprenticeship award in healthcare, or experience as an Assistant Practitioner
- NVQ or equivalent training in medications management would be an advantage.
Where you will be working:
Location: Victoria Road,Huyton, Liverpool,L36 5SA
You will be working at Victoria Gardens, a specialist rehabilitation for Service Users with complex mental health needs and behaviours that challenge. You will support the service to equip service users with the skills required for community living and increased independence.
The service is a recovery based service and incorporate elements of the Good Lives Model, supported by individualised interventions. We have a full multidisciplinary team (MDT) with Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £25,759.50
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and onsite free parking
About us:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description Job responsibilities Are you an experienced Practice Nurse Assistant or an do you have experience in a healthcare support role caring for service users and looking for the next step in your career? If so join Victoria Gardens n Huyton as a Practice Nurse Assistant and be part of a dedicated team working together to change lives of some of the most vulnerable people in society. What you will be doing: Working 20 hours as a Practice Nurse Assistant you will be instrumental in assisting the delivery of physical health screenings and assessments, and care, treatment and health promotion. You will be working among a multidisciplinary team, where you will contribute to providing great healthcare You will have the opportunity to assist registered practitioners by being pro-active in maximising health, wellbeing, and social inclusion of service users. Key responsibilities will include: Providing assistance of daily living, reporting general observations and providing feedback Assisting the Registered Practitioner to manage medication stock and preparing agreed assessment reports and treatment plans You will have the chance to grow and develop your career, with support from our Learning & Development team which provides a huge range of courses and training to help you succeed and achieve your career aspirations. To start your career and experience what delivering great healthcare should feel like, apply today. This role is a non qualified role To be successful in this role, you will have: Basic Knowledge of general mental health issues Previous experience of physical health in a similar healthcare setting Experience in venipuncture and completing ECGs Working towards a Level 3 apprenticeship award in healthcare, or experience as an Assistant Practitioner NVQ or equivalent training in medications management would be an advantage. Where you will be working: Location: Victoria Road,Huyton, Liverpool,L36 5SA You will be working at Victoria Gardens, a specialist rehabilitation for Service Users with complex mental health needs and behaviours that challenge. You will support the service to equip service users with the skills required for community living and increased independence. The service is a recovery based service and incorporate elements of the Good Lives Model, supported by individualised interventions. We have a full multidisciplinary team (MDT) with Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £25,759.50 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- Basic Knowledge of general mental health issues. Previous experience of physical health in a similar healthcare setting. Experience in venipuncture and completing ECGs. Working towards a Level 3 apprenticeship award in healthcare, or experience as an Assistant Practitioner. NVQ or equivalent training in medications management would be an advantage.
Person Specification Qualifications Essential Basic Knowledge of general mental health issues. Previous experience of physical health in a similar healthcare setting. Experience in venipuncture and completing ECGs. Working towards a Level 3 apprenticeship award in healthcare, or experience as an Assistant Practitioner. NVQ or equivalent training in medications management would be an advantage.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Huyton
L36 5SA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Huyton
L36 5SA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: 2468056
Job summary
This is an exciting time to join Navigo as a Band 3 Care Navigator within our 24/7 Community Adult Acute Service. You will be one of the first people service users, carers and professionals speak to, helping people feel welcomed, heard and directed to the right support. This is a varied, fast-paced role at the heart of our services, working alongside Crisis, Home Treatment and Hospital Liaison colleagues.
Please note the earliest start date for this position is 7th December 2026.
Main duties of the job
As a Care Navigator, you will provide a welcoming, responsive and compassionate first point of contact for people accessing mental health services through Harrison House and the Single Point of Access. You will respond to telephone and face-to-face enquiries, gather and record accurate information, process referrals, provide appropriate non-clinical information and signposting, and ensure people are directed to the most appropriate service or professional.
You will work closely with clinicians and partner agencies, support the safe running of the waiting area, recognise and escalate concerns relating to risk, safeguarding or deterioration, and contribute to effective handovers and service coordination. The role forms part of a 24/7 rota and may include support to Crisis, Home Treatment and Hospital Liaison services.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact [email protected]
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata for part time positions
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B9816-669-1
Job locations
Harrison House
Any other Navigo Site - The Community
Grimsby
DN32 9RP
United Kingdom
Job description
Job responsibilities
Act as a first point of contact for people accessing services through the Single Point of Access and Harrison House Mental Health Hub, responding to telephone and face-to-face enquiries in a welcoming, professional and compassionate manner.
Gather, record and communicate accurate information, maintaining clear and timely electronic records in line with service and information governance requirements.
Process referrals and direct enquiries to the appropriate team or service using agreed pathways and procedures.
Provide non-clinical information, advice and signposting to service users, carers and professionals within the boundaries of the role.
Respond sensitively to people who may be distressed, anxious or vulnerable, seeking clinical advice and support when required.
Recognise and promptly escalate concerns relating to risk, safeguarding, vulnerability, deterioration or emergency situations in line with procedures.
Support individuals to access appropriate services, resources and support networks, including community and third-sector services.
Support reception duties, including welcoming visitors, managing the waiting area and helping to maintain a safe and supportive environment.
Work closely with clinicians and other colleagues to support timely access to care and the effective flow of people through the service.
Contribute to handovers, service coordination and multidisciplinary communication, ensuring relevant information is shared promptly and appropriately.
Support the safe and efficient operation of the 24-hour, seven-day service, including cross-cover to Crisis, Home Treatment, Hospital Liaison and other directorate services when required.
Undertake administrative duties associated with referrals, waiting lists, records and service activity, ensuring documentation is completed accurately and on time.
Maintain confidentiality and comply with safeguarding, information governance, data protection, risk management and emergency response procedures.
Participate in supervision, team meetings, mandatory training and personal development activities, maintaining the knowledge and skills required for the role.
Work flexibly as part of a multidisciplinary team, prioritising workload effectively within a busy and fast-paced environment and contributing to a positive service-user experience.
Job description
Job responsibilities
Act as a first point of contact for people accessing services through the Single Point of Access and Harrison House Mental Health Hub, responding to telephone and face-to-face enquiries in a welcoming, professional and compassionate manner.
Gather, record and communicate accurate information, maintaining clear and timely electronic records in line with service and information governance requirements.
Process referrals and direct enquiries to the appropriate team or service using agreed pathways and procedures.
Provide non-clinical information, advice and signposting to service users, carers and professionals within the boundaries of the role.
Respond sensitively to people who may be distressed, anxious or vulnerable, seeking clinical advice and support when required.
Recognise and promptly escalate concerns relating to risk, safeguarding, vulnerability, deterioration or emergency situations in line with procedures.
Support individuals to access appropriate services, resources and support networks, including community and third-sector services.
Support reception duties, including welcoming visitors, managing the waiting area and helping to maintain a safe and supportive environment.
Work closely with clinicians and other colleagues to support timely access to care and the effective flow of people through the service.
Contribute to handovers, service coordination and multidisciplinary communication, ensuring relevant information is shared promptly and appropriately.
Support the safe and efficient operation of the 24-hour, seven-day service, including cross-cover to Crisis, Home Treatment, Hospital Liaison and other directorate services when required.
Undertake administrative duties associated with referrals, waiting lists, records and service activity, ensuring documentation is completed accurately and on time.
Maintain confidentiality and comply with safeguarding, information governance, data protection, risk management and emergency response procedures.
Participate in supervision, team meetings, mandatory training and personal development activities, maintaining the knowledge and skills required for the role.
Work flexibly as part of a multidisciplinary team, prioritising workload effectively within a busy and fast-paced environment and contributing to a positive service-user experience.
Person Specification
Experience
Essential
- Experience of working with people experiencing mental health difficulties, emotional distress or vulnerability.
- Experience of supporting vulnerable adults, service users or patients.
- Experience of communicating sensitively and professionally with people who may be distressed, anxious or upset.
- Experience of working in a customer-facing, reception, administrative, call-handling, health or social care environment.
- Experience of gathering, recording and communicating accurate information and maintaining clear records.
- Experience of using IT systems, including electronic records/databases and Microsoft Office applications.
- Experience of recognising concerns, working within role boundaries and escalating appropriately to more senior or clinical staff.
- Experience of prioritising workload and working effectively within a busy, fast-paced environment.
- Experience of working both independently within defined responsibilities and collaboratively as part of a team.
Additional Criteria
Essential
- Ability to contribute to a 24/7 staffing rota
- Ability and willingness to contribute to Crisis Home Treatment Team and Hospital Liaison Team
Knowledge
Essential
- Knowledge of safeguarding principles and procedures relating to adults and children.
- Understanding of confidentiality, information governance and data protection requirements.
- Knowledge of common mental health conditions and the impact they may have on individuals, carers and families.
- Knowledge of equality, diversity and inclusion principles.
- Understanding of risk awareness, including the importance of recognising concerns and escalating these promptly to an appropriate clinician.
- Understanding of recovery-focused and person-centred approaches to care.
- Understanding of the roles of health, social care, community and voluntary-sector services in supporting mental health and wellbeing.
- Understanding of professional boundaries and when to seek advice or support from a clinician.
Qualifications
Essential
- GCSE Grade C/4 or above in English and Mathematics, or equivalent qualifications.
- NVQ Level 3 in Health and Social Care, Business Administration, Customer Service or an equivalent qualification/level of relevant experience.
- Care Certificate, or willingness to complete this within an agreed timeframe following appointment.
Desirable
- IT/computing qualification at Level 3 or above
Person Specification
Experience
Essential
- Experience of working with people experiencing mental health difficulties, emotional distress or vulnerability.
- Experience of supporting vulnerable adults, service users or patients.
- Experience of communicating sensitively and professionally with people who may be distressed, anxious or upset.
- Experience of working in a customer-facing, reception, administrative, call-handling, health or social care environment.
- Experience of gathering, recording and communicating accurate information and maintaining clear records.
- Experience of using IT systems, including electronic records/databases and Microsoft Office applications.
- Experience of recognising concerns, working within role boundaries and escalating appropriately to more senior or clinical staff.
- Experience of prioritising workload and working effectively within a busy, fast-paced environment.
- Experience of working both independently within defined responsibilities and collaboratively as part of a team.
Additional Criteria
Essential
- Ability to contribute to a 24/7 staffing rota
- Ability and willingness to contribute to Crisis Home Treatment Team and Hospital Liaison Team
Knowledge
Essential
- Knowledge of safeguarding principles and procedures relating to adults and children.
- Understanding of confidentiality, information governance and data protection requirements.
- Knowledge of common mental health conditions and the impact they may have on individuals, carers and families.
- Knowledge of equality, diversity and inclusion principles.
- Understanding of risk awareness, including the importance of recognising concerns and escalating these promptly to an appropriate clinician.
- Understanding of recovery-focused and person-centred approaches to care.
- Understanding of the roles of health, social care, community and voluntary-sector services in supporting mental health and wellbeing.
- Understanding of professional boundaries and when to seek advice or support from a clinician.
Qualifications
Essential
- GCSE Grade C/4 or above in English and Mathematics, or equivalent qualifications.
- NVQ Level 3 in Health and Social Care, Business Administration, Customer Service or an equivalent qualification/level of relevant experience.
- Care Certificate, or willingness to complete this within an agreed timeframe following appointment.
Desirable
- IT/computing qualification at Level 3 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Navigo Health and Social Care CIC
Address
Harrison House
Any other Navigo Site - The Community
Grimsby
DN32 9RP
United Kingdom
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Navigo Health and Social Care CIC
Address
Harrison House
Any other Navigo Site - The Community
Grimsby
DN32 9RP
United Kingdom
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Integrated Care Administrator
Royal Surrey NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2468038
Job summary
We have been making some changes in the way we deliver our services across Primary Care, Community services and other organisations.
Our Integrated Neighbourhood Team is building a new way of working that keeps patients safe, supported, and living well in their own homes. The team helps to achieve these goals, as well as prevent unnecessary hospital admissions, by wrapping expert community care around each patient.
We require an experienced administrator to join us to provide the essential administration and organisation for us to deliver this service. You will be working with a range of clinicians who are all focused on delivering and making a difference to patients.
Main duties of the job
The post holder will provide high-quality administrative support to the Integrated Neighbourhood Team (INT), ensuring smooth co-ordination of community-based, multidisciplinary services.
Working closely with clinical leads, social care teams, voluntary sector partners, and operational managers, the postholder will support the development of integrated working practices in community servicesand timely communication to improve patient outcomes and system flow.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£29,812 to £32,715 a year per annum including High Cost Area Supplement
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
384-AGB-EMF21601-B4
Job locations
Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
United Kingdom
Job description
Job responsibilities
Provide administrative support to the INT Hubs, including co-ordination of multidisciplinary team (MDT) meetings and huddles, preparation of agendas and information for the meetings, minute-taking and action follow up tasks promptly.Co-ordinate communication across teams and partner agencies, maintaining shared contact lists, protocols, and integrated working tools.Maintain accurate data on patients referred into the INT Hubs, on the INT active caseload and track actions to support case management for people with complex needs.Support the implementation of integrated care initiatives and national hospital discharge policy at a local level.
General Administrative SupportAct as first point of contact for those referring into the service, providing information and resolving queries or escalating as appropriate.Manage telephone calls, emails, post, and messages in a professional and timely manner.Organise meetings and maintain accurate records including agendas, minutes, action logs, and follow up documentation.Ensure all filing systems (paper and electronic) are kept up to date and compliant with information governance standards.
Data and Information ManagementEnter and maintain accurate data on spreadsheets, databases, and clinical systems to support service delivery and performance monitoring.Support data collection for audits and improvement initiatives, analysing and summarising findings where required.
Job description Job responsibilities Provide administrative support to the INT Hubs, including co-ordination of multidisciplinary team (MDT) meetings and huddles, preparation of agendas and information for the meetings, minute-taking and action follow up tasks promptly.Co-ordinate communication across teams and partner agencies, maintaining shared contact lists, protocols, and integrated working tools.Maintain accurate data on patients referred into the INT Hubs, on the INT active caseload and track actions to support case management for people with complex needs.Support the implementation of integrated care initiatives and national hospital discharge policy at a local level. General Administrative SupportAct as first point of contact for those referring into the service, providing information and resolving queries or escalating as appropriate.Manage telephone calls, emails, post, and messages in a professional and timely manner.Organise meetings and maintain accurate records including agendas, minutes, action logs, and follow up documentation.Ensure all filing systems (paper and electronic) are kept up to date and compliant with information governance standards. Data and Information ManagementEnter and maintain accurate data on spreadsheets, databases, and clinical systems to support service delivery and performance monitoring.Support data collection for audits and improvement initiatives, analysing and summarising findings where required.
Person Specification
Qualifications
Essential
- GCSEs (or equivalent) including English and Maths
Desirable
- NVQ Level 3/4 or equivalent in Business/Admin
Knowledge
Essential
- Understanding of the NHS and adult community services; Awareness of Information Governance and Data Protection
Desirable
- Awareness of hospital discharge policies and integrated care models
Person Specification Qualifications Essential GCSEs (or equivalent) including English and Maths Desirable NVQ Level 3/4 or equivalent in Business/Admin Knowledge Essential Understanding of the NHS and adult community services; Awareness of Information Governance and Data Protection Desirable Awareness of hospital discharge policies and integrated care models
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
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Nursing Assistant
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2467988
Job summary
An exciting opportunity has arisen for an enthusiastic individual to join our Inpatient Services a St Georges Hospital as a Band 3 Nursing Assistant.
You will provide high-quality, person-centred care to patients needing assessment and working with complex mental health needs . Working as part of a multidisciplinary team, you will support patients throughout their assessment, recovery, by promote safety and security, and contribute to therapeutic interventions that enhance wellbeing, rehabilitation and progression towards greater independence.
Main duties of the job
The successful candidate will demonstrate:
- Excellent communication and interpersonal skills, with the ability to build effective therapeutic relationships.
- Compassion, empathy, and a non-judgemental approach to patient care.
- A commitment to promoting dignity, respect, and recovery.
- The ability to remain calm and professional in challenging situations.
- Good observation skills and attention to detail.
- Effective written and verbal communication skills.
- The ability to work both independently and as part of a multidisciplinary team.
- An understanding of confidentiality, safeguarding, and professional boundaries.
- Good organisational and time-management skills.
- Resilience and emotional intelligence when working with individuals with complex mental health needs.
- A willingness to undertake training and develop skills relevant to forensic mental health services.
- Basic IT skills to maintain electronic patient records and complete mandatory documentation.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
263-ICG26-068-HN
Job locations
St Georges Park Hospital
Morpeth
NE61 2NU
United Kingdom
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 3rd November 2026
Closing date : 17th November 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 3rd November 2026
Closing date : 17th November 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Person Specification
Education and Qualification
Essential
- Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
- Knowledge of care related procedures, clinical observation, relevant legislation
Desirable
- Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience
Knowledge and Experience
Essential
- Previous care experience
- Person centred care approach
- Understanding of mental health and/or learning disabilities needs
- Safeguarding knowledge
- Awareness of carer needs
Skills and Competencies
Essential
- Good interpersonal and communication skills
- Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
- Verbal and written communication skills
- Effective Time Management
Desirable
- Ability to prioritise tasks
- Accurate record keeping skills
Person Specification
Education and Qualification
Essential
- Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
- Knowledge of care related procedures, clinical observation, relevant legislation
Desirable
- Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience
Knowledge and Experience
Essential
- Previous care experience
- Person centred care approach
- Understanding of mental health and/or learning disabilities needs
- Safeguarding knowledge
- Awareness of carer needs
Skills and Competencies
Essential
- Good interpersonal and communication skills
- Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
- Verbal and written communication skills
- Effective Time Management
Desirable
- Ability to prioritise tasks
- Accurate record keeping skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
St Georges Park Hospital
Morpeth
NE61 2NU
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
St Georges Park Hospital
Morpeth
NE61 2NU
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Apply Now
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Nursing Assistant
North Cheshire and Mersey NHS Foundation Trust (BCH) View all jobs
Posted 1 day(s) ago
Reference: 2467943
Job summary
This exciting Band 2 Nursing Assistant opportunity will be primarily based on Ward B3 at Halton Hospital, supporting the Community Winter Stepdown Ward from 1 December 2026 to 31 March 2027.
The Community Winter Stepdown Ward has been established to support system winter pressures by providing care for medically optimised patients who no longer require acute hospital intervention but require ongoing assessment, rehabilitation, discharge planning, and support to progress through their discharge pathway. The ward plays a key role in reducing hospital length of stay, improving patient flow, and supporting timely discharge back to patients' usual place of residence or onward care settings.
Working under the direction of registered nurses and the wider multidisciplinary team, the Nursing Assistant will provide high-quality, compassionate care to patients while supporting rehabilitation, maintaining independence, and facilitating safe discharge outcomes. The post holder will work closely with nurses, therapists, discharge coordinators, social workers and community services to support patients as they progress through their discharge pathway.
This post offers an excellent opportunity for individuals who are passionate about delivering person-centred care and supporting patients to achieve their discharge goals in a rehabilitation and recovery-focused environment.
Main duties of the job
- Deliver high-quality care and support to medically optimised patients requiring rehabilitation and discharge pathway support.
- Assist patients with personal care activities, including washing, dressing, toileting, nutrition and hydration, whilst promoting dignity and independence.
- Encourage and support patients to maximise their functional abilities and maintain mobility in line with rehabilitation goals.
- Support patients to engage in activities that promote recovery and prepare them for discharge to their usual place of residence or onward care setting.
- Work collaboratively with nursing, therapy and discharge planning teams to support timely discharge and patient flow through the ward.
- Monitor and report changes in patient condition, mobility, cognition or wellbeing to registered staff promptly.
- Undertake and record delegated clinical observations and patient monitoring activities.
- Assist patients with mobility, transfers and safe use of equipment in accordance with moving and handling guidance.
- Support patients during mealtimes and ensure nutritional and hydration needs are met and documented appropriately.
- Maintain accurate and timely patient records in line with Trust policies and procedures.
- Assist with patient admissions, transfers and discharges.
Please see full job description attached.
About us
Flexible working will be considered for all roles.
North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.
Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).
They underpin everything we do and everything we aspire to be as an organisation.
Our mission
We will be exceptional for our patients, our communities and each other
Our vision
We will be a great organisation providing excellent healthcare and opportunities to work and learn
Our values
- Kind: We are caring, supportive and respectful to everyone
- Open: We are honest, transparent and open to new ways of working
- Fair: We listen, value our differences and are inclusive to all
- One team: We work well together and with our communities
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Fixed term
Duration
4 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
C9835-WA26-174
Job locations
Halton Hospital
Hospital Way
RUNCORN
Cheshire
WA7 2DA
United Kingdom
Job description
Job responsibilities
To work as part of an Intermediate Care service:
Providing specific care to a patient in the community setting as written in the care plan.
Assist the Intermediate Care Service Team in the provision of nursing care and support to patients and families in the bed-based community setting, having the ability to work autonomously and unsupervised.
Please see full job description attached.
Job description
Job responsibilities
To work as part of an Intermediate Care service:
Providing specific care to a patient in the community setting as written in the care plan.
Assist the Intermediate Care Service Team in the provision of nursing care and support to patients and families in the bed-based community setting, having the ability to work autonomously and unsupervised.
Please see full job description attached.
Person Specification
Knowledge and Understanding
Essential
- Excellent communication skills verbal and written.
- Demonstrate a wide range of clinical skills such as venepuncture, wound care, catheter care, blood glucose monitoring.
- Able to accurately take and record a patients observations using the NEWS2 and have an understanding of the readings so abnormal readings can be escalated appropriately.
- Monitoring of skin integrity of patients, particularly for patients at risk of pressure ulcer formation.
- Provision of full personal care to patients in the terminal phase of life.
- Provision of clinical intervention for care of patients as directed by Registered Nurses following training and assessment of competencies to NVQ level 3/ Apprenticeship training.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Ability to carry out routine elements of assessment to enhance the patient journey, following an initial assessment by a registered practitioner.
- Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care.
Desirable
- Keyboard skills
- IT Skills
- Use of System One
Qualifications
Essential
- GCSE in English and Maths or equivalent.
- National Care Certificate or commitment to complete as part of induction.
- NVQ 3 in care (willingness to compete within one year of start date) or equivalent experience.
Practical Skills
Essential
- The ability to travel independently across the Trust.
- The ability to work flexibly in accordance with service needs.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care and in interactions with patients, general public and colleagues.
- Alignment to Trust Values and Core Behaviours
- Ability to work effectively under direct supervision, as part of a team
- Flexibility.
Experience
Essential
- Experience of working with people.
- Demonstrate
- Experience of working in a healthcare setting
- Ability to work as a member of a team.
- Ability to use initiative appropriately.
Desirable
- Community Healthcare experience
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Right to Work
Essential
- Do you currently have the unrestricted right to work in the UK?
- If appointed, will you require sponsorship under a UK work visa route (now or in the future)?
- Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.
Person Specification
Knowledge and Understanding
Essential
- Excellent communication skills verbal and written.
- Demonstrate a wide range of clinical skills such as venepuncture, wound care, catheter care, blood glucose monitoring.
- Able to accurately take and record a patients observations using the NEWS2 and have an understanding of the readings so abnormal readings can be escalated appropriately.
- Monitoring of skin integrity of patients, particularly for patients at risk of pressure ulcer formation.
- Provision of full personal care to patients in the terminal phase of life.
- Provision of clinical intervention for care of patients as directed by Registered Nurses following training and assessment of competencies to NVQ level 3/ Apprenticeship training.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Ability to carry out routine elements of assessment to enhance the patient journey, following an initial assessment by a registered practitioner.
- Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care.
Desirable
- Keyboard skills
- IT Skills
- Use of System One
Qualifications
Essential
- GCSE in English and Maths or equivalent.
- National Care Certificate or commitment to complete as part of induction.
- NVQ 3 in care (willingness to compete within one year of start date) or equivalent experience.
Practical Skills
Essential
- The ability to travel independently across the Trust.
- The ability to work flexibly in accordance with service needs.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care and in interactions with patients, general public and colleagues.
- Alignment to Trust Values and Core Behaviours
- Ability to work effectively under direct supervision, as part of a team
- Flexibility.
Experience
Essential
- Experience of working with people.
- Demonstrate
- Experience of working in a healthcare setting
- Ability to work as a member of a team.
- Ability to use initiative appropriately.
Desirable
- Community Healthcare experience
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Right to Work
Essential
- Do you currently have the unrestricted right to work in the UK?
- If appointed, will you require sponsorship under a UK work visa route (now or in the future)?
- Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (BCH)
Address
Halton Hospital
Hospital Way
RUNCORN
Cheshire
WA7 2DA
United Kingdom
Employer's website
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (BCH)
Address
Halton Hospital
Hospital Way
RUNCORN
Cheshire
WA7 2DA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Newborn Hearing Screener
South Tyneside and Sunderland NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2467920
Job summary
This is a part time post of 20 hours per week.
Are you self-motivated and able to work on your own and as part of a team? Are you a good communicator and have a passion for patient centred care? If so, this could be the job for you.
We are looking for someone to join our highly motivated team of hearing screeners working across South Tyneside, Sunderland and Gateshead. Newborn Hearing Screening is a national programme offered to newborn babies to identify and refer babies who require an audiological diagnostic test. 1 to 2 per 1,000 babies will be diagnosed with a hearing loss, and early intervention is essential in preventing delays in speech and language.
Main duties of the job
This post involves direct handling of newborns and conversing with both parents and health professionals on a daily basis. You will be responsible for checking clinical equipment and the gathering and input of accurate data onto a national system.
Our service offers hearing screen to all babies born or resident in the South Tyneside, Sunderland and Gateshead areas and is carried out on maternity wards, special care baby units, community clinics and occasionally at babys home. We provide the service over 7 days including weekends and Bank Holidays on a rota system. The core hours are 8am 6pm, with typical shift times being 8:00am until 1:00pm and you must be flexible and able to travel to all locations where the hearing screen is offered.
A candidate with previous hearing screening experience, or of working in a paediatric setting would be advantageous, as would a candidate who has completed the Health Screening Diploma Level 3.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro-rata (20 hours per week)
Contract
Permanent
Working pattern
Part-time
Reference number
C9155-GSNM-1126-02-1
Job locations
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
This is a specialist role working autonomously with both well and special care newborn babies and their families, as part of a team providing universal hearing screening. The post involves:
- explaining the screen and the reason for it, gaining parental consent
- baby handling skills to insert probes into ears, and to attach electrodes and ear muffs
- accurately record clinical and test data relevant to the screening process, including the use of a complex national database and the patient held record.
- responsibility for operating and monitoring the correct function of complex audiological screening equipment
- arranging outpatient appointments for any babies requiring follow-up.
- Responsibility for managing duties on a day-to-day basis ensuring a quality service is delivered, including agreeing an acceptable rota within the team.
- Once experienced, the screener will also be required to supervise and train less experienced staff, and also demonstrate screening to a wide range of observers, to include junior and trainee medical staff, health visitors, audiologists and other non-clinical members of the Newborn Hearing Screening Program team
- To comply with the Trusts vison, values and behavioural compact
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
This is a specialist role working autonomously with both well and special care newborn babies and their families, as part of a team providing universal hearing screening. The post involves:
- explaining the screen and the reason for it, gaining parental consent
- baby handling skills to insert probes into ears, and to attach electrodes and ear muffs
- accurately record clinical and test data relevant to the screening process, including the use of a complex national database and the patient held record.
- responsibility for operating and monitoring the correct function of complex audiological screening equipment
- arranging outpatient appointments for any babies requiring follow-up.
- Responsibility for managing duties on a day-to-day basis ensuring a quality service is delivered, including agreeing an acceptable rota within the team.
- Once experienced, the screener will also be required to supervise and train less experienced staff, and also demonstrate screening to a wide range of observers, to include junior and trainee medical staff, health visitors, audiologists and other non-clinical members of the Newborn Hearing Screening Program team
- To comply with the Trusts vison, values and behavioural compact
Person Specification
Attitude
Essential
- Friendly, approachable, caring attitude
- Demonstrate empathy with staff, patients and relatives
Other
Essential
- Must work on rota basis including weekends and public holidays
- Must meet travel requirements of the post
Qualifications
Essential
- Four GCSEs grade 4-9 to include Mathematics and English or equivalent qualification.
- Willingness to complete national screener training programme within 6 months of commencement in post
- Willingness to undertake level 3 Diploma within 12/18 months of commencement in post
Desirable
- Level 3 Diploma in Hearing Screening
- Completion of NHSP training
Skills and Knowledge
Essential
- Excellent communication and listening skills to work effectively with parents who may be tired, emotional and/or distressed
- Ability to handle newborn babies with the appropriate level of care and attention
- Good IT and data inputting skills
- Good English literacy skills
- An understanding of patient confidentiality
- Ability to work unsupervised
- Excellent organisational skills and record keeping
- Ability to work as part of a team and independently
- Ability to work under pressure at times
Desirable
- Knowledge of the Newborn Hearing Screening Programme
- Knowledge of hearing impairment and communication methods
- Basic knowledge of anatomy and physiology of the auditory system
- Understanding of safeguarding processes and child protection procedures, clinical governance arrangements
- Knowledge of the current legislation and national guidance relating to the newborn hearing screening programme
Experience
Essential
- Experience of working with people
Desirable
- Previous hearing screening experience
- Experience of working with the hearing impaired
- Previous experience working with parents, babies and families
Person Specification
Attitude
Essential
- Friendly, approachable, caring attitude
- Demonstrate empathy with staff, patients and relatives
Other
Essential
- Must work on rota basis including weekends and public holidays
- Must meet travel requirements of the post
Qualifications
Essential
- Four GCSEs grade 4-9 to include Mathematics and English or equivalent qualification.
- Willingness to complete national screener training programme within 6 months of commencement in post
- Willingness to undertake level 3 Diploma within 12/18 months of commencement in post
Desirable
- Level 3 Diploma in Hearing Screening
- Completion of NHSP training
Skills and Knowledge
Essential
- Excellent communication and listening skills to work effectively with parents who may be tired, emotional and/or distressed
- Ability to handle newborn babies with the appropriate level of care and attention
- Good IT and data inputting skills
- Good English literacy skills
- An understanding of patient confidentiality
- Ability to work unsupervised
- Excellent organisational skills and record keeping
- Ability to work as part of a team and independently
- Ability to work under pressure at times
Desirable
- Knowledge of the Newborn Hearing Screening Programme
- Knowledge of hearing impairment and communication methods
- Basic knowledge of anatomy and physiology of the auditory system
- Understanding of safeguarding processes and child protection procedures, clinical governance arrangements
- Knowledge of the current legislation and national guidance relating to the newborn hearing screening programme
Experience
Essential
- Experience of working with people
Desirable
- Previous hearing screening experience
- Experience of working with the hearing impaired
- Previous experience working with parents, babies and families
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: 2467916
Job summary
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective care navigation, booking appointments, accurately processing information and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Main duties of the job
The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Care navigation:
- Assist patients with general enquiries giving out relevant information
- Signpost patients to internal and external services service using the care navigation directory according to their problem.
- Utilise the practice website and encourage patients to visit the practice website for self-care information.
- Support new team members to be confident in using the care navigation directory
- Using de-escalation techniques overcome difficult conversations regarding inappropriate service demands.
Confidentiality:
- To be always aware of confidentiality; ensuring only the relevant and correct information is given to patients and outside agencies (e.g., secondary care, police, carers etc.) according to current guidance. SeeGDPR, Data protection, Caldicott and Information Governance regulations.
IT:
- To be competent with using EMIS WEB and other computer software systems
- ensuring the data protection act is not breached
About us
Rated Good by CQC, Pinfold Medical Practice is a family practice in the heart of Loughborough serving 12,500 patients. This busy atmosphere thrives on the success of our team spirit, cooperation and excellent communication with patients and staff.
Our experienced team of care navigators guide patients to the right appointment for their problem. This is essential to their care and the efficient running of the practice.
Together, we aim to deliver an excellent patient-centric service using innovative technology consistent with modern general practice.
We offer
A friendly, modern environment to work in.
Free on-site parking.
Details
Date posted
03 November 2026
Pay scheme
Other
Salary
£13.45 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A1695-26-0014
Job locations
Pinfold Gate
Loughborough
Leicestershire
LE11 1DQ
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION Care Navigator
Purpose of the Care Navigator
- Welcome patients with first class customer service that is efficient, courteous and prompt.
- Assist patients with general enquiries and giving out relevant information.
- Assist and direct patients using the booking system, to the appropriate clinician(s) for treatment.
Carry out all relevant administration tasks accurately.
- To be aware of confidentiality at all times; ensuring only the relevant and correct information is given to patients and outside agencies such as secondary care, police, carers etc.
- To be competent with using EMIS WEB and other computer software systems ensuring the data protection act is not breached.
Key responsibilities
1. Confidentiality and accuracy
2. Customer service and communication
3. Care navigation
4. Integrated recall.
5. Prescriptions
6. Emergency responsibilities
Confidentiality and accuracy
- In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
- Accurately file documents into the medical record by double checking the details on the letter/ correspondence match three identify factors on EMIS (e.g. name, date of birth, address, NHS no. etc)
Customer service and communication
- Greet patients with a smile; instil patient confidence providing a welcoming, helpful atmosphere to enable patients to share confidential information with you.
- Use standard scripts to give a uniform response to frequently asked questions, e.g., may I take a brief description of the problem to find the right appointment for you.
- Be prepared to be flexible in your responses in light of patient circumstances or conditions. Apply initiative in accordance with practice protocol and policy.
- Escalate unresolved issues to a senior member of the team for support and a resolution to the problem.
- Be logged in to practice systems and ready for service prior to the start of your shift.
- Telephonists are required to answer with-in 3 rings
- Emergency calls are to be prioritised and care navigated as per emergency protocol.
Accuracy
- Accurately record information given by a patient, hospital, pharmacy etc. into the relevant part of the medical record and forward to the relevant department/ clinician
Understand and communicate patient tasks and emails, taking appropriate actions.
- Ensure accurate completion of all patient data when registering, double check the information inputted prior to completion.
- When writing in a patients record ensure only accurate and factual information is recorded.
- Use standardised correspondence templates when sending SMS and letters.
Care Navigation
Train new team members to use the care-navigation directory
Ensure the care navigation directory remains up to date; inform team leaders of required updates.
Use de-escalation techniques to overcome difficult conversations regarding inappropriate service demands.
- Navigate patients to the practice website for self-referral services.
- Record home visit requests appropriately as per practice protocol.
- Acquire a basic knowledge of each role within practice, to assist in directing patients to the most appropriate team member.
Integrated recall
Following the integrated recall algorithm pathway, for treatment of long-term conditions, book appointments in accordance with the patients pop-up. (E.G. Annual MOT, asthma nurse etc.).
Support trainee team members to gain confidence using the integrated recall algorithm.
Prescriptions
- Check the medication review date. Book the patient for appropriate annual health check according to the patients long-term conditions pop-up
Process the prescription request if due for renewal with-in the next 10 days.
Emergency Responsibilities
- Note the emergency doctor on-call each day. Recognise and respond to medical emergencies as per practice protocol prioritising the emergency line.
Other Duties
- Report to Senior Patient Coordinator or Duty Manager any general maintenance and essential repairs that are needed in line with the Health and Safety policy.
- Complete on-line chaperone training to provide a chaperone service to clinicians and patients on request in accordance with practice protocol and NHS guidelines.
- Ensure that the building is secure, signing off the night-time lock-up sheet when on late shifts.
General duties of all staff
- To work with other members of staff to develop the services we offer and improve quality where possible.
- To assist in establishing, developing and maintain protocols.
- Any Other reasonable duties delegated by the Seniors or Managers.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will
- Apply practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Job description Job responsibilities JOB DESCRIPTION Care NavigatorPurpose of the Care Navigator Welcome patients with first class customer service that is efficient, courteous and prompt. Assist patients with general enquiries and giving out relevant information. Assist and direct patients using the booking system, to the appropriate clinician(s) for treatment. Carry out all relevant administration tasks accurately. To be aware of confidentiality at all times; ensuring only the relevant and correct information is given to patients and outside agencies such as secondary care, police, carers etc. To be competent with using EMIS WEB and other computer software systems ensuring the data protection act is not breached. Key responsibilities1. Confidentiality and accuracy2. Customer service and communication3. Care navigation 4. Integrated recall.5. Prescriptions6. Emergency responsibilitiesConfidentiality and accuracy In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Accurately file documents into the medical record by double checking the details on the letter/ correspondence match three identify factors on EMIS (e.g. name, date of birth, address, NHS no. etc) Customer service and communication Greet patients with a smile; instil patient confidence providing a welcoming, helpful atmosphere to enable patients to share confidential information with you. Use standard scripts to give a uniform response to frequently asked questions, e.g., may I take a brief description of the problem to find the right appointment for you. Be prepared to be flexible in your responses in light of patient circumstances or conditions. Apply initiative in accordance with practice protocol and policy. Escalate unresolved issues to a senior member of the team for support and a resolution to the problem. Be logged in to practice systems and ready for service prior to the start of your shift. Telephonists are required to answer with-in 3 rings Emergency calls are to be prioritised and care navigated as per emergency protocol. Accuracy Accurately record information given by a patient, hospital, pharmacy etc. into the relevant part of the medical record and forward to the relevant department/ clinician Understand and communicate patient tasks and emails, taking appropriate actions. Ensure accurate completion of all patient data when registering, double check the information inputted prior to completion. When writing in a patients record ensure only accurate and factual information is recorded. Use standardised correspondence templates when sending SMS and letters. Care Navigation Train new team members to use the care-navigation directory Ensure the care navigation directory remains up to date; inform team leaders of required updates. Use de-escalation techniques to overcome difficult conversations regarding inappropriate service demands. Navigate patients to the practice website for self-referral services. Record home visit requests appropriately as per practice protocol. Acquire a basic knowledge of each role within practice, to assist in directing patients to the most appropriate team member. Integrated recall Following the integrated recall algorithm pathway, for treatment of long-term conditions, book appointments in accordance with the patients pop-up. (E.G. Annual MOT, asthma nurse etc.). Support trainee team members to gain confidence using the integrated recall algorithm.Prescriptions Check the medication review date. Book the patient for appropriate annual health check according to the patients long-term conditions pop-up Process the prescription request if due for renewal with-in the next 10 days. Emergency Responsibilities Note the emergency doctor on-call each day. Recognise and respond to medical emergencies as per practice protocol prioritising the emergency line. Other Duties Report to Senior Patient Coordinator or Duty Manager any general maintenance and essential repairs that are needed in line with the Health and Safety policy. Complete on-line chaperone training to provide a chaperone service to clinicians and patients on request in accordance with practice protocol and NHS guidelines. Ensure that the building is secure, signing off the night-time lock-up sheet when on late shifts. General duties of all staff To work with other members of staff to develop the services we offer and improve quality where possible. To assist in establishing, developing and maintain protocols. Any Other reasonable duties delegated by the Seniors or Managers. Health & SafetyThe post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and DiversityThe post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional DevelopmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. QualityThe post-holder will strive to maintain quality within the practice, and will Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. CommunicationThe post-holder should recognise the importance of effective communication within the team and will strive to Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of ServicesThe post-holder will Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Desirable
- Customer service experience and IT knowledge.
Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Desirable Customer service experience and IT knowledge.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pinfold Medical Practice
Address
Pinfold Gate
Loughborough
Leicestershire
LE11 1DQ
United Kingdom
Employer's website
https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Pinfold Medical Practice
Address
Pinfold Gate
Loughborough
Leicestershire
LE11 1DQ
United Kingdom
Employer's website
https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
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Nursing Associate
James Paget University Hospitals NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2467876
Job summary
As post holder you will provide and monitor safe, person centred care to a designated group of patients, service users and families in a range of care settings under the direction of a registered nurse, without direct supervision in line with an agreed plan of care
You will support the registered nurse by contributing to integrated care of on-going assessment and care planning for patients
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate JPUH Trust Values and Behaviours
Main duties of the job
Providing nursing care to patients attending haematology and oncology day unit.
Main duties of job will include cannulation, venepuncture ecg and CVAD dressing and venesection.
Assisting with acute haematological emergencies and performing routine observations on all patients attending the unit.
Involovment with simple dressings and assistance with procedures such as Lumbar puncture and Bone Marrow Biopsy.,
About us
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
Depending on experience Per Annum, Pro Rata
Contract
Fixed term
Duration
10 months
Working pattern
Part-time
Reference number
177-EMER-8307525-A
Job locations
SANDRA CHAPMAN CENTRE JPUH
LOWESTOFT ROAD
GORLESTON
NR316AD
United Kingdom
Job description
Job responsibilities
The Registered Nursing Associate will work as part of the nursing workforce, supporting Registered Nurses to deliver high quality, person-centred, compassionate care to patients. They will deliver planned care to a group of patients working within the standards of proficiency outlined by the Nursing and Midwifery Council and in accordance with Trust policies and protocols. They will demonstrate the ability to work effectively as part of a team and provide support / guidance to less experienced staff / learners within the clinical environment as needed.
Key duties and responsibilities
Registered Nursing Associates must work in accordance with the Nursing and Midwifery Council (NMC) Standards of Proficiency for Nursing Associates (2018). Being an accountable practitioner; promoting health and preventing ill health; providing and monitoring care; working in teams; improving safety and quality and contributing to integrated care.
Main duties of job will include cannulation, venepuncture ,ecg and CVAD dressing and venesection.
Assisting with acute Haematology emergencies and performing routine observations on all patients attending the unit.
Involvement with simple dressings and assistance with procedures such as Lumbar puncture and Bone Marrow Biopsy.,
Job description
Job responsibilities
The Registered Nursing Associate will work as part of the nursing workforce, supporting Registered Nurses to deliver high quality, person-centred, compassionate care to patients. They will deliver planned care to a group of patients working within the standards of proficiency outlined by the Nursing and Midwifery Council and in accordance with Trust policies and protocols. They will demonstrate the ability to work effectively as part of a team and provide support / guidance to less experienced staff / learners within the clinical environment as needed.
Key duties and responsibilities
Registered Nursing Associates must work in accordance with the Nursing and Midwifery Council (NMC) Standards of Proficiency for Nursing Associates (2018). Being an accountable practitioner; promoting health and preventing ill health; providing and monitoring care; working in teams; improving safety and quality and contributing to integrated care.
Main duties of job will include cannulation, venepuncture ,ecg and CVAD dressing and venesection.
Assisting with acute Haematology emergencies and performing routine observations on all patients attending the unit.
Involvement with simple dressings and assistance with procedures such as Lumbar puncture and Bone Marrow Biopsy.,
Person Specification
Qualifications
Essential
- Registered Nursing Associate on NMC Register
- Nursing Associate Foundation Degree/Apprenticeship qualification at academic level5
- Maths and English at GCSE grades 4-9 or equivalent
Desirable
- undertaking of any haematology/oncology/acute care training
Qualifications
Essential
- foundation degree
Desirable
- undertaking of any haematology/oncology/acute care training
Knowledge and Experience
Essential
- Experience (through placement or employment) of working in an acute clinical environment
Desirable
- Experience in Oncology and Haematology
- Competence in clinical areas such as venesection, venepuncture and cannulation
Skills
Essential
- Understands and acts in line with NMC professional standards for practice contained within The Code .
- Ability to actively listen and communicate sensitive or difficult information in a clear and compassionate manner.
- Demonstrates understanding of the role of the Nursing Associate in context of the nursing and interdisciplinary team, and the organisation, and how this may contribute to service development
Desirable
- competence in venesection, venepuncture, cannulation , ecg
Person Specification
Qualifications
Essential
- Registered Nursing Associate on NMC Register
- Nursing Associate Foundation Degree/Apprenticeship qualification at academic level5
- Maths and English at GCSE grades 4-9 or equivalent
Desirable
- undertaking of any haematology/oncology/acute care training
Qualifications
Essential
- foundation degree
Desirable
- undertaking of any haematology/oncology/acute care training
Knowledge and Experience
Essential
- Experience (through placement or employment) of working in an acute clinical environment
Desirable
- Experience in Oncology and Haematology
- Competence in clinical areas such as venesection, venepuncture and cannulation
Skills
Essential
- Understands and acts in line with NMC professional standards for practice contained within The Code .
- Ability to actively listen and communicate sensitive or difficult information in a clear and compassionate manner.
- Demonstrates understanding of the role of the Nursing Associate in context of the nursing and interdisciplinary team, and the organisation, and how this may contribute to service development
Desirable
- competence in venesection, venepuncture, cannulation , ecg
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
SANDRA CHAPMAN CENTRE JPUH
LOWESTOFT ROAD
GORLESTON
NR316AD
United Kingdom
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
SANDRA CHAPMAN CENTRE JPUH
LOWESTOFT ROAD
GORLESTON
NR316AD
United Kingdom
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Nursing Associate
Derbyshire Community Health Services NHSFT View all jobs
Posted 1 day(s) ago
Reference: 2467504
Job summary
Are you an experienced or newly qualified Nursing Associate?
If so, we want to hear from you!
We currently have an exciting opportunity for a qualified Nursing Associate to join our Erewash nursing team based mainly in Long Eaton, Nottingham
As a Nursing Associate you will be expected to provide community based individualised care to include long-term condition management, venepuncture and medication administration as well as completing various nursing assessments and following treatment regimes.
This is a very exciting opportunity for the successful candidates to progress and develop in the role.
Main duties of the job
Working as a Nursing Associate you will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do.
You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic.
For this role you will need to be able to work as part of a team and communicate effectively with other staff and patients. You will also have the opportunity to manage your workload on a daily basis, following the guidance of your line manager.
The post holder will organise and prioritise their own day to day work tasks and activities, and delegate tasks to junior colleagues. The successful post holdermust be able to able to work alone and unsupervised.
Applicants must be able to travel independently across the locality and have access to a suitable vehicle for business purposes.
You must be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.
It will be your responsibility to ensure that your behaviour and values reflect those set out in the DCHS Way.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
842-CCS-7946-26
Job locations
Long Eaton Health Centre
Midland Street
Long Eaton, Nottingham
NG10 1RY
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Job description Job responsibilities Please view the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Education, Qualifications and Training
Essential
- Registered Nursing Associate on the NMC register; (*This is a level 5 Foundation degree specific to Nursing Associate practice)
- Placement experience working within the 4 fields of nursing
Other
Essential
- Ability to travel
Experience and Knowledge Required
Essential
- Understand the scope of the role of the Nursing Associate in the context of the team and the organisation, and how the role contributes to service development;
- Understands and acts in line with the NMC professional standards for practice contained within the code
- Understands the importance of following procedures and treatment plans.
- Experience of working in teams under appropriate supervision as part of the multi-disciplinary team.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Evidence of receiving complex, sensitive information
Desirable
- Community experience
- Experience of complex patients
Skills and Attributes
Essential
- Ability to communicate effectively (written, verbal and non- verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Ability to organise and prioritise own delegated workload;
- Computer literacy and ability to demonstrate IT skills e.g. email, PowerPoint, SystmOne
Person Specification Education, Qualifications and Training Essential Registered Nursing Associate on the NMC register; (*This is a level 5 Foundation degree specific to Nursing Associate practice) Placement experience working within the 4 fields of nursing Other Essential Ability to travel Experience and Knowledge Required Essential Understand the scope of the role of the Nursing Associate in the context of the team and the organisation, and how the role contributes to service development; Understands and acts in line with the NMC professional standards for practice contained within the code Understands the importance of following procedures and treatment plans. Experience of working in teams under appropriate supervision as part of the multi-disciplinary team. Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice Evidence of receiving complex, sensitive information Desirable Community experience Experience of complex patients Skills and Attributes Essential Ability to communicate effectively (written, verbal and non- verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team Ability to organise and prioritise own delegated workload; Computer literacy and ability to demonstrate IT skills e.g. email, PowerPoint, SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Long Eaton Health Centre
Midland Street
Long Eaton, Nottingham
NG10 1RY
United Kingdom
Employer's website
http://www.dchs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Long Eaton Health Centre
Midland Street
Long Eaton, Nottingham
NG10 1RY
United Kingdom
Employer's website
http://www.dchs.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Bank Leisure Assistant
Cambridge University Hospital NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2465390
Job summary
Are you looking for a new opportunity? Are you a reliable, hardworking individual who thrives in a busy environment?
Staff Bank Services successfully provides temporary staffing throughout Cambridge University Hospitals NHS Foundation Trust via a variety of different assignments.
We are looking to register reliable, hardworking Qualified Lifeguards who would thrive in a busy leisure centre. Some weekend work will be required.
We are keen to hear from qualified Lifeguards who are looking for an exciting opportunity.
We have training and ongoing support available in a variety of areas within the Trust.
Main duties of the job
To safeguard swimmers who make use of the swimming pool at the Frank Lee Centre and to carry out emergency rescues, First Aid and CPR, if required, and exercising considerable vigilance when on poolside.
To supervise the gym when necessary and safeguard the members who use the fitness facilities.
Train and become efficient within all areas of the Centre.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year p.a. pro rata
Contract
Bank
Working pattern
Flexible working
Reference number
180-SB-263187
Job locations
CUH - Staff Bank Services
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 8 November 2026.
Interviews are due to be held on 18 November 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 8 November 2026.
Interviews are due to be held on 18 November 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Numerate and literate
- Educated to GCSE level or equivalent
Desirable
- Educated to GCSE level A-C or equivalent
Experience
Essential
- Planning and organising straightforward tasks
- Working within agreed guidelines to set timescales
- Experience of using IT packages
- Previous relevant experience
Desirable
- Experience of working in an office environment or Reception
- Experience of customer service or dealing with the public
- Experience of working in the NHS
- Lifesaving / Lifeguarding and CPR skills along with logged lifeguard training hours
Knowledge
Essential
- Understanding of confidentiality
- Understanding of customer service
Desirable
- Basic knowledge of the Trust
Skills
Essential
- Ability to work as part of a team
- Good communication skills including telephone, email, face to face
- Ability to follow processes and procedures
- Ability to manage time, working to schedule and timescales
- Basic IT skills - ability to use Microsoft Office Outlook
- Good organisational skills
- Willing to take on / learn new skills
- Ability to show attention to detail
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
Desirable
- Ability to touch type
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Person Specification
Qualifications
Essential
- Numerate and literate
- Educated to GCSE level or equivalent
Desirable
- Educated to GCSE level A-C or equivalent
Experience
Essential
- Planning and organising straightforward tasks
- Working within agreed guidelines to set timescales
- Experience of using IT packages
- Previous relevant experience
Desirable
- Experience of working in an office environment or Reception
- Experience of customer service or dealing with the public
- Experience of working in the NHS
- Lifesaving / Lifeguarding and CPR skills along with logged lifeguard training hours
Knowledge
Essential
- Understanding of confidentiality
- Understanding of customer service
Desirable
- Basic knowledge of the Trust
Skills
Essential
- Ability to work as part of a team
- Good communication skills including telephone, email, face to face
- Ability to follow processes and procedures
- Ability to manage time, working to schedule and timescales
- Basic IT skills - ability to use Microsoft Office Outlook
- Good organisational skills
- Willing to take on / learn new skills
- Ability to show attention to detail
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
Desirable
- Ability to touch type
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
CUH - Staff Bank Services
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
CUH - Staff Bank Services
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
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Nursing Associate
Kent Community Health NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2465301
Job summary
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs.
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.
We are looking for an enthusiastic and adaptable Nursing Associate to join our professional team.
We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.
We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to support to our hard-working frontline NHS teams.
We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.
The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.
About us
Kent Community Health NHS Foundation Trust is currently undertaking a significant programme of transformation to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
846-8333397-UJ
Job locations
Rochester Healthy Living Centre
Rochester
ME1 2EL
United Kingdom
Job description
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community differencehere.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description Job responsibilities As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications, training and experience
Essential
- A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ Level 3 apprenticeship, BTEC or equivalent international qualification in healthcare or you will be able to demonstrate the equivalent level of experience.
- In addition you will also have Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C/ 4-9 or equivalent in English and Maths) and be registered with the NMC as a Nursing Associate registrant.
- You'll need to have recent experience of healthcare/ working as a health care assistant gained through education, work experience or previous employment
Desirable
- You may also have the Care Certificate, but if not, we will support you to achieve this within the first 3 months of starting.
Knowledge and Skills
Essential
- You'll need have sound communication skills in order to understand and communicate both verbally and in writing. both verbally and in writing being mindful of potential language and cultural difficulties.
- You will need to have a customer focussed approach which is essential to provide patients, clients and their families with the best possible experience
- You will need to be able to be able to use IT systems and databases
- You'll need to be adaptable in work as things change throughout the course of the day and to support the wider team.
Desirable
- You will have knowledge of up to date clinical practice by using up- to- date skills and adhering to evidence-based procedures and clinical effectiveness, You will fully understand the role and remit of a Nursing Associate.
Working environment
Essential
- A full, valid UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) and the ability to travel independently are essential for this role
Person Specification Qualifications, training and experience Essential A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ Level 3 apprenticeship, BTEC or equivalent international qualification in healthcare or you will be able to demonstrate the equivalent level of experience. In addition you will also have Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C/ 4-9 or equivalent in English and Maths) and be registered with the NMC as a Nursing Associate registrant. You'll need to have recent experience of healthcare/ working as a health care assistant gained through education, work experience or previous employment Desirable You may also have the Care Certificate, but if not, we will support you to achieve this within the first 3 months of starting. Knowledge and Skills Essential You'll need have sound communication skills in order to understand and communicate both verbally and in writing. both verbally and in writing being mindful of potential language and cultural difficulties. You will need to have a customer focussed approach which is essential to provide patients, clients and their families with the best possible experience You will need to be able to be able to use IT systems and databases You'll need to be adaptable in work as things change throughout the course of the day and to support the wider team. Desirable You will have knowledge of up to date clinical practice by using up- to- date skills and adhering to evidence-based procedures and clinical effectiveness, You will fully understand the role and remit of a Nursing Associate. Working environment Essential A full, valid UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) and the ability to travel independently are essential for this role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Rochester Healthy Living Centre
Rochester
ME1 2EL
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Rochester Healthy Living Centre
Rochester
ME1 2EL
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Apply Now
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Dispensing Assistant
Newcastle Hospitals PharmaServices Limited View all jobs
Posted 2 day(s) ago
Reference: 2465000
Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
This is a really exciting time to join our newly established outpatient pharmacy service 'Newcastle Pharmacy Services'. We provide an outpatient dispensing service to the patients of The Newcastle upon Hospitals NHS Trust. We are looking for motivated and dynamic individuals who thrive in a fast paced, energetic and friendly environment who are keen to develop themselves and the service.
Full Time 37.5 Hours/Week working Monday -Friday shifts 08:30 - 18:00. (shifts to be confirmed) - Part Time Hours Considered
Ideally qualified to NVQ2 dispensing level or with considerable dispensing experience. Applicants with neither will not be eligible for interview.
Trust wide. Base at RVI but expected to cover shifts at both sites when required.
Annual Leave - 27 days holiday per year plus Bank Holidays
Pension: Nest Pension Scheme; 5% employee contribution and 3 % employers contribution
Pay Date: 28th of the month
Interview Date Thursday 19 November 2026
Main duties of the job
To carry out the full range of Dispensing Assistant duties including the dispensing of prescriptions and orders.
Provide technical support to dispensary services including carrying out routine procedures in the ordering, distribution and storage of pharmaceutical stock.
About us
Our new outpatient pharmacy - Newcastle Pharmacy Services - has been operating since 1 December 2024 as a subsidiary of the Trust. This follows an announcement from Lloyds in August 2024, that it was withdrawing from its 64 Lloyds Pharmacy-branded hospital pharmacy sites across the country, including those at the Royal Victoria Infirmary and Freeman Hospitals.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
317-2026-PHARMA-8390370
Job locations
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Job description
Job responsibilities
To carry out the full range of Dispensing Assistant duties including the dispensing of prescriptions and orders.
Provide technical support to dispensary services including carrying out routine procedures in the ordering, distribution and storage of pharmaceutical stock.
Please note it is a requirement of Newcastle Hospitals Pharmacy Services Ltd that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
This post does not support the requirements for Visa sponsorship.
Job description Job responsibilities To carry out the full range of Dispensing Assistant duties including the dispensing of prescriptions and orders. Provide technical support to dispensary services including carrying out routine procedures in the ordering, distribution and storage of pharmaceutical stock. Please note it is a requirement of Newcastle Hospitals Pharmacy Services Ltd that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. This post does not support the requirements for Visa sponsorship.
Person Specification
Qualifications & Education
Essential
- NVQ Level 2 in Pharmacy Services OR a training programme accredited by the GPhC to an equivalent level to Pharmacy Services Skills NVQ Level 2 (QCF). If does not hold then expected to undertake and complete once in post.
Desirable
- GCSE (Min. Grade 4 or Grade C) or equivalent in Mathematics and English Language or previous relevant experience.
Knowledge & Experience
Essential
- Demonstrate good oral and written communication
- Previous experience dispensing prescriptions
- Knowledge of drug names and differences in formulations / pack sizes
Desirable
- Knowledge of Hospital Pharmacy
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills & Abilities
Essential
- Basic computer skills
- Good organisational and accuracy skills
- Good customer care skills
- Able to work as part of a team
- Able to work to deadlines in a busy environment
Person Specification Qualifications & Education Essential NVQ Level 2 in Pharmacy Services OR a training programme accredited by the GPhC to an equivalent level to Pharmacy Services Skills NVQ Level 2 (QCF). If does not hold then expected to undertake and complete once in post. Desirable GCSE (Min. Grade 4 or Grade C) or equivalent in Mathematics and English Language or previous relevant experience. Knowledge & Experience Essential Demonstrate good oral and written communication Previous experience dispensing prescriptions Knowledge of drug names and differences in formulations / pack sizes Desirable Knowledge of Hospital Pharmacy Evidence of understanding of Trust Business Experience of working in the Trust previously Skills & Abilities Essential Basic computer skills Good organisational and accuracy skills Good customer care skills Able to work as part of a team Able to work to deadlines in a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Newcastle Hospitals PharmaServices Limited
Address
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Employer details
Employer name
Newcastle Hospitals PharmaServices Limited
Address
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Apply Now
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Nursing Assistant MRI/TGH
Manchester University NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2464971
Job summary
We're looking for compassionate and caring Senior Nursing Assistants who have completed phase 2 / care certificate and are able to take bloods, with a passion to be a key part of the patient care journey here at Manchester University Hospitals NHS Foundation Trust (MFT). Our Nursing Assistants take great pride in the essential work we do. That's because we're not just helping patients, we're going the extra mile for them - day in, day out. Our nursing teams are committed to caring for our patients and families, delivering consistent, high quality, patient focused care.
You'll communicate in a sensitive and compassionate manner with patients, relatives, and other members of the multi-disciplinary team, working flexibly across a range of day and night shifts over 7 days a week
Main duties of the job
Being supervised by Registered Specialist Nurses & within Trust guidelines & protocols, you'll assist the Nursing team in delivering the excellent standard of patient care that you would expect for yourself and your loved ones.
Your duties will involve supporting patients with mobilising, toileting, performing observations, bladder scanning, and venepuncture.
Following on the job training and assessment, you'll learn how to undertake a range of delegated clinical care duties that include recording flow rates, assisting with setting up for Flexible Cystoscopy and Prostate Biopsy.
On the Job Training Opportunities
If you're an experienced Nursing Assistant with a comprehensive range of skills & seeking a new opportunity in a Band 3 role, you'll undertake a skills analysis when you start to ensure that you meet the skills required for your role. If there are any gaps identified in your knowledge, you'll be supported to access relevant clinical skills modules to support your development.
Evidence of prior learning will be reviewed and considered.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.
You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.
You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.
Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.At MFT we're All Here For You - every step of the way. Join us today.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
349-WTWA-8332173-RL4
Job locations
Manchester Royal Infirmary
Urology Assessment Unit, Peter Mount Building
Manchester
M13 9WL
United Kingdom
Job description
Job responsibilities
IMPORTANT CANDIDATE INFORMATION
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.
Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:
Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.
Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.
Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.
The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.
For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december
DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Person Specification
Qualifications
Essential
- Holds National Care Certificate or Completed Phase 2 CSW Development Training
- Holds Functional Skills Level 1 Maths and English or education equivalent.
- Competent in Venepuncture
Desirable
- Experience of Bladder scanning
- Experience of supporting with clinical procedures
Knowledge
Essential
- Experience working in Urology
Desirable
- Experience of working within a health care environment.
Skills
Essential
- Good communication skills (written and verbal).
- Able to work as a team.
- Able to carry out well defined routine tasks.
- Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
- Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.
- Experience of Bladder Scanning
- Experience of Venepuncture
Desirable
- Computer skills.
Person Specification Qualifications Essential Holds National Care Certificate or Completed Phase 2 CSW Development Training Holds Functional Skills Level 1 Maths and English or education equivalent. Competent in Venepuncture Desirable Experience of Bladder scanning Experience of supporting with clinical procedures Knowledge Essential Experience working in Urology Desirable Experience of working within a health care environment. Skills Essential Good communication skills (written and verbal). Able to work as a team. Able to carry out well defined routine tasks. Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner. Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff. Experience of Bladder Scanning Experience of Venepuncture Desirable Computer skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Manchester Royal Infirmary
Urology Assessment Unit, Peter Mount Building
Manchester
M13 9WL
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Manchester Royal Infirmary
Urology Assessment Unit, Peter Mount Building
Manchester
M13 9WL
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
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Posted 2 day(s) ago
Reference: 2464860
Job summary
Shore Medical is seeking an enthusiastic and compassionate Integrated Care Team GP to support our housebound and care-home population.
The post holder will provide proactive, coordinated care to patients with complex health needs, frailty and long-term conditions, working alongside the wider health and social care team. The role will focus on improving patient outcomes, reducing avoidable hospital admissions and supporting patients to remain safely in their usual place of residence.
We are looking for a GP who enjoys collaborative working and is committed to delivering high-quality, patient-centred care.
Job Type: Permanent Part Time
Hours: 4 Sessions per week
Main duties of the job
- Provide comprehensive, person-centred GP care to housebound and care-home patients with frailty, multimorbidity and complex health needs.
- Undertake proactive assessment, diagnosis, treatment, medication reviews and personalised care planning.
- Work collaboratively with the multidisciplinary team, care homes, patients, families and carers to coordinate care and support safe transitions between services.
- Identify patients at risk of deterioration, support anticipatory and end-of-life care, and reduce avoidable hospital admissions.
- Contribute to population health, preventative care, quality improvement and proactive management of the PCN's housebound and care-home population.
About us
Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered.
We have a friendly and supportive team of more than 200 staff, with over 40 GPs, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.
The Practices in the Partnership are:
- Lilliput Surgery
- Poole Road Medical Centre
- Wessex Road Surgery
- Heatherview Medical Centre
- Fernside Surgery
- Parkstone Tower Practice
We offer
- Competitive salary
- Friendly and supportive working environment
- Continuous CPD
- NHS Pension Scheme with Life Insurance
- Free parking at most of the sites
- Cycle to work scheme
- Refer a Friend scheme
- Summer & Christmas parties
Details
Date posted
02 November 2026
Pay scheme
Other
Salary
£11,600 a session
Contract
Permanent
Working pattern
Part-time
Reference number
W0037-26-0021
Job locations
Poole Road Medical Centre
7 Poole Road
Bournemouth
BH2 5QR
United Kingdom
Job description
Job responsibilities
- Provide comprehensive, person-centred GP care to a defined cohort of housebound and care-home patients.
- Hold a weighted lost of approximately 130 patients per session, with appropriate prioritisation according to clinical need and complexity.
- Undertake proactive reviews of patients with frailty, multimorbidity and complex health needs.
- Provide face-to-face and remote clinical consultations as clinically appropriate.
- Assess, diagnose and manage acute and chronic medical conditions.
Please refer to the full Job Description for a comprehensive overview of the role and responsibilities.
Job description
Job responsibilities
- Provide comprehensive, person-centred GP care to a defined cohort of housebound and care-home patients.
- Hold a weighted lost of approximately 130 patients per session, with appropriate prioritisation according to clinical need and complexity.
- Undertake proactive reviews of patients with frailty, multimorbidity and complex health needs.
- Provide face-to-face and remote clinical consultations as clinically appropriate.
- Assess, diagnose and manage acute and chronic medical conditions.
Please refer to the full Job Description for a comprehensive overview of the role and responsibilities.
Person Specification
Experience
Essential
- Worked within a UK GP Practice
- Working in Primary Care in an area with significant health problems
- EPS prescribing
Qualifications
Essential
- GMC Registered
- MBBS or equivalent medical degree
- MRCGP
- Inclusion on the Performers List
- MPS/MDUS/MDDUS membership
- Enhanced DBS Check
Person Specification
Experience
Essential
- Worked within a UK GP Practice
- Working in Primary Care in an area with significant health problems
- EPS prescribing
Qualifications
Essential
- GMC Registered
- MBBS or equivalent medical degree
- MRCGP
- Inclusion on the Performers List
- MPS/MDUS/MDDUS membership
- Enhanced DBS Check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Shore Medical PCN
Address
Poole Road Medical Centre
7 Poole Road
Bournemouth
BH2 5QR
United Kingdom
Employer's website
Employer details
Employer name
Shore Medical PCN
Address
Poole Road Medical Centre
7 Poole Road
Bournemouth
BH2 5QR
United Kingdom
Employer's website
Apply Now
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Nursing Auxiliary / Nursing Assistant
Derby Lane Medical Centre View all jobs
Posted 2 day(s) ago
Reference: 2464791
Job summary
To support the practice nursing team in providing safe, effective and compassionate care to patients. The postholder will assist with routine clinical duties, patient observations, infection prevention, health promotion and administrative tasks within their level of competence and training.
The postholder must work under appropriate clinical supervision and follow practice policies, procedures and relevant guidance.
Main duties of the job
Assist the Practice Nurse with routine clinical duties and patient care.
Record basic observations, including blood pressure, pulse, height, weight and temperature, following appropriate training.
Prepare clinical rooms and ensure equipment and supplies are clean, safe and available.
Support vaccination clinics and health checks under clinical supervision.
Follow infection prevention and control procedures, including safe disposal of clinical waste and sharps.
Maintain accurate patient records and protect patient confidentiality.
Monitor clinical stock and report low supplies, expired items or faulty equipment.
Treat patients with dignity, respect and compassion.
Follow safeguarding, health and safety, fire safety and information governance policies.
Attend mandatory training and maintain clinical competencies.
Report concerns, abnormal observations, incidents or safeguarding issues promptly to the appropriate clinician.
Work effectively with GPs, nurses and the wider practice team.
The postholder must work within their training, competence and delegated responsibilities and undertake clinical procedures only when appropriately trained, assessed and authorised.
About us
Stoneycroft Medical Centre is an NHS GP practice located at Stoneville Road, Liverpool, L13 6QD. The practice provides primary healthcare services to registered patients, including general medical consultations, chronic disease management, vaccinations and immunisations, health checks, screening, health promotion and preventative care. The practice team includes GPs, nurses, healthcare assistants and administrative staff who work together to deliver safe, effective and patient-centred care. The practice aims to improve the health and wellbeing of its patients, promote equal access to services, maintain confidentiality and provide care in line with NHS requirements and relevant clinical guidance.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience NA
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A5692-26-0003
Job locations
Derby Lane Medical Centre
88 Derby Lane
Liverpool
L13 3DN
United Kingdom
Stoneycroft Medical Centre
Stoneville Road
LIVERPOOL
L13 6QD
United Kingdom
Job description
Job responsibilities
Patient Care
Assist GPs and the Practice Nurse with routine clinical duties and patient care.
Record basic observations, including blood pressure, pulse, height and weight, following appropriate training.
Support vaccination clinics, NHS Health Checks, screening and health promotion activities.
Clinical Room and Infection Control
Prepare clinical rooms and ensure equipment is clean, safe and ready for use.
Maintain adequate clinical supplies and check expiry dates.
Follow infection prevention and control procedures.
Dispose of clinical waste and sharps safely in accordance with practice policies.
Patient Records and Safety
Maintain accurate patient records and protect confidential information.
Report abnormal observations, incidents, safeguarding concerns and equipment faults promptly.
Support patient recalls and chronic disease management clinics as directed.
General Responsibilities
Work collaboratively with GPs, nurses and administrative staff.
Follow practice policies, health and safety, safeguarding and information governance requirements.
Attend mandatory training and maintain required competencies.
Job description
Job responsibilities
Patient Care
Assist GPs and the Practice Nurse with routine clinical duties and patient care.
Record basic observations, including blood pressure, pulse, height and weight, following appropriate training.
Support vaccination clinics, NHS Health Checks, screening and health promotion activities.
Clinical Room and Infection Control
Prepare clinical rooms and ensure equipment is clean, safe and ready for use.
Maintain adequate clinical supplies and check expiry dates.
Follow infection prevention and control procedures.
Dispose of clinical waste and sharps safely in accordance with practice policies.
Patient Records and Safety
Maintain accurate patient records and protect confidential information.
Report abnormal observations, incidents, safeguarding concerns and equipment faults promptly.
Support patient recalls and chronic disease management clinics as directed.
General Responsibilities
Work collaboratively with GPs, nurses and administrative staff.
Follow practice policies, health and safety, safeguarding and information governance requirements.
Attend mandatory training and maintain required competencies.
Person Specification
Qualifications
Essential
- GCSEs in English and Maths, or equivalent, are desirable.
- OET/ILETS 7.5 and above
- Previous experience in a GP practice, NHS or other healthcare setting.
- Training or experience in taking blood pressure, recording observations, phlebotomy or ECGs, where these duties are required.
- Willingness to complete mandatory training, including safeguarding, infection prevention and control, health and safety, and basic life support.
- Ability to complete role-specific clinical training and competency assessments.
Desirable
- Level 2 or Level 3 qualification in Health and Social Care or Clinical Healthcare Support.
- Experience Working on EMIS
Experience
Essential
- Experience of Working in GP Practice
- Experience of working on EMIS system
- Good communication and interpersonal skills.
- Caring, compassionate and professional approach to patients.
- Ability to work effectively as part of a team.
- Ability to maintain patient confidentiality and accurate records.
- Understanding of the importance of infection prevention and control.
- Willingness to undertake mandatory training and clinical competency assessments.
- Ability to follow instructions and work within the limits of their competence.
- Commitment to equality, diversity and safeguarding.
Desirable
- Level 2 or Level 3 qualification in Health and Social Care or Clinical Healthcare Support.
- Basic IT skills and experience using electronic patient records.
- Basic Life Support training.
Person Specification
Qualifications
Essential
- GCSEs in English and Maths, or equivalent, are desirable.
- OET/ILETS 7.5 and above
- Previous experience in a GP practice, NHS or other healthcare setting.
- Training or experience in taking blood pressure, recording observations, phlebotomy or ECGs, where these duties are required.
- Willingness to complete mandatory training, including safeguarding, infection prevention and control, health and safety, and basic life support.
- Ability to complete role-specific clinical training and competency assessments.
Desirable
- Level 2 or Level 3 qualification in Health and Social Care or Clinical Healthcare Support.
- Experience Working on EMIS
Experience
Essential
- Experience of Working in GP Practice
- Experience of working on EMIS system
- Good communication and interpersonal skills.
- Caring, compassionate and professional approach to patients.
- Ability to work effectively as part of a team.
- Ability to maintain patient confidentiality and accurate records.
- Understanding of the importance of infection prevention and control.
- Willingness to undertake mandatory training and clinical competency assessments.
- Ability to follow instructions and work within the limits of their competence.
- Commitment to equality, diversity and safeguarding.
Desirable
- Level 2 or Level 3 qualification in Health and Social Care or Clinical Healthcare Support.
- Basic IT skills and experience using electronic patient records.
- Basic Life Support training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derby Lane Medical Centre
Address
Derby Lane Medical Centre
88 Derby Lane
Liverpool
L13 3DN
United Kingdom
Employer's website
https://www.derbylanemc-liverpool.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Derby Lane Medical Centre
Address
Derby Lane Medical Centre
88 Derby Lane
Liverpool
L13 3DN
United Kingdom
Employer's website
https://www.derbylanemc-liverpool.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Care Navigator
Torbay and South Devon NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2464744
Job summary
Job Overview
As a Care navigator you will provide a dedicated inpatient liaison and outreach service to ensure appropriate triage and listing of inpatient referrals, to maximise patient safety and efficiency.
You will assess and determine the appropriateness of the referrals received.
Work in partnership with wards and other Trust-wide departments to prepare and consent patients to facilitate safe transfer to the Endoscopy Unit.
Provide guidance to ward nursing and medical staff, with regards to pre-procedural preparation and post procedural requirements.
Act as a point of contact for Emergency Department services for a range of emergency admissions that may require endoscopic evaluation/therapy.
Support complex patients through their Endoscopic pathway, ensuring that the needs of the patients are met. Educating the wider Endoscopy Team on best practice to support complex patients.
Main duties of the job
- Work as an expert practitioner by assessing, planning, implementing, and evaluating the specialist nursing care of patients requiring endoscopic investigations and treatments.
- Provide expert advice to clinical staff on endoscopic issues.
- Support the coordinator to manage the unit.
- To act as the patients, advocate when required and provide expert advice and comprehensive information, both written and verbal, on treatment options to enable patients to make an informed choice.
- Establish and maintain coordination of care for patients throughout diagnosis, planning, treatment and follow-up, liaising with all other service providers to ensure a smooth pathway.
- Actively participating in the educational programme of all staff, including students. Close liaison with the Practice Development Department, offering practical and clinical guidance and attending lectures and meetings as required.
About us
About Your New Team and Department
The Endoscopy Unit at Torbay and South Devon NHS Foundation Trust sees both cancer and benign patients in the outpatient setting, running nurse and consultant led procedures and investigation clinics daily.
Torbay is a regional Endoscopy training centre and bowel cancer screening centre serving areas beyond its immediate catchment.
The department is one of two centres in the newly formed South West Endoscopy Training Academy and there are great opportunities to become involved in steering regional and national training opportunities.
The department has recently completed on the build of a new Endoscopy Suite, boasting brand new equipment, and up to date facilities.
We offer support and advice to patients and other professionals within the acute and community setting and work alongside other departments to enhance the patient's pathway of care.
Torbay was the first Integrated Care Organisation, merging community services with the acute hospital. The ICO allows us to radically re-think and re-shape the way we deliver care, free from traditional organisational constraints.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
388-8159268-PC&S
Job locations
Endoscopy Unit level 3
Torbay hopsital
Torquay
TQ2 7AA
United Kingdom
Job description
Job responsibilities
Detailed Job Description and Responsibilities
Communication and Working Relationships
The Nurse Specialist for the Endoscopy Team will maintain excellent working relationships with patients, their relatives, and a multi-disciplinary team of professionals working across the trust, including:
Consultant Gastroenterologists
Modern Matron and Directorate Management / Executive Team
Allied Health Professionals Specialist Nurses, Ward Nurses, Diagnostics
Council services
Patient support / focus groups
Outpatient services
Administrative services
Present complex, sensitive, and contentious information to large and varied audiences, including patients.
Establish excellent working relationships with patients communicating in a number of ways including virtual consultations, face-to-face, written, telephone etc.
Communicate sensitive and distressing information, managing expectations of department staff, patients, and staff within other departments.
Able to communicate effectively in demanding and challenging situations with tact.
Ensure effective and prompt reporting of nursing issues and concerns to the Endoscopy Unit Manager, Matron, or Associate Director of Nursing and Professional Practice.
Actively participate in multi-professional meetings, acting as a patient advocate and representing nursing viewpoints.
Provide specialist knowledge other areas when assistance and advice is required.
Establish and maintain effective communication with patients, carers, relatives, and professionals across health and social services.
In conjunction with the lead clinician, medical team, and senior nurse specialists, develop knowledge, skills and experience of the specialty including pathology, medication, prognosis, self-management treatment options and signposting patients to support that is available in the community.
Guide and support, staff, and patients on complex patient care to ensure a seamless transition for the patient between wards or home, and the unit.
Improve access for complex patients and ensuring equity of waiting times.
Working alongside system partners to demand and capacity manage complex patients at a regional level.
Job description Job responsibilities Detailed Job Description and Responsibilities Communication and Working Relationships The Nurse Specialist for the Endoscopy Team will maintain excellent working relationships with patients, their relatives, and a multi-disciplinary team of professionals working across the trust, including: Consultant Gastroenterologists Modern Matron and Directorate Management / Executive Team Allied Health Professionals Specialist Nurses, Ward Nurses, Diagnostics Council services Patient support / focus groups Outpatient services Administrative services Present complex, sensitive, and contentious information to large and varied audiences, including patients. Establish excellent working relationships with patients communicating in a number of ways including virtual consultations, face-to-face, written, telephone etc. Communicate sensitive and distressing information, managing expectations of department staff, patients, and staff within other departments. Able to communicate effectively in demanding and challenging situations with tact. Ensure effective and prompt reporting of nursing issues and concerns to the Endoscopy Unit Manager, Matron, or Associate Director of Nursing and Professional Practice. Actively participate in multi-professional meetings, acting as a patient advocate and representing nursing viewpoints. Provide specialist knowledge other areas when assistance and advice is required. Establish and maintain effective communication with patients, carers, relatives, and professionals across health and social services. In conjunction with the lead clinician, medical team, and senior nurse specialists, develop knowledge, skills and experience of the specialty including pathology, medication, prognosis, self-management treatment options and signposting patients to support that is available in the community. Guide and support, staff, and patients on complex patient care to ensure a seamless transition for the patient between wards or home, and the unit. Improve access for complex patients and ensuring equity of waiting times. Working alongside system partners to demand and capacity manage complex patients at a regional level.
Person Specification
qualifications and training
Essential
- oNMC registered Degree level qualification in Adult Nursing oTeaching and assessing qualification oEvidence of continuing personal / professional development
Desirable
- oNon-medical prescribing qualification or the ability to undertake oPost graduate qualification in Endoscopy or equivalent level experience oManagement / Leadership qualification
Knowledege and skills
Essential
- oExperience in the management of patients with endoscopic related health concerns oExperience of multi-professional collaborative working oExperience of giving psychosocial support to complex patients
Desirable
- oBroad understanding of healthcare provision together with an awareness and appreciation of current NHS and PHE policies and priorities in relation to Endoscopy Teams oParticipation in service development and implementation of change oExperience of clinical auditing oExperience of policy contribution oKnowledge of budgets and resources
specific skills
Essential
- oIT literate, including data collection and interpretation oAbility to undertake in depth endoscopic related assessment. Devise and implement appropriate and safe care plans. oWide range of endoscopy based skills oAble to analyse complex facts and situations
Person Specification qualifications and training Essential oNMC registered Degree level qualification in Adult Nursing oTeaching and assessing qualification oEvidence of continuing personal / professional development Desirable oNon-medical prescribing qualification or the ability to undertake oPost graduate qualification in Endoscopy or equivalent level experience oManagement / Leadership qualification Knowledege and skills Essential oExperience in the management of patients with endoscopic related health concerns oExperience of multi-professional collaborative working oExperience of giving psychosocial support to complex patients Desirable oBroad understanding of healthcare provision together with an awareness and appreciation of current NHS and PHE policies and priorities in relation to Endoscopy Teams oParticipation in service development and implementation of change oExperience of clinical auditing oExperience of policy contribution oKnowledge of budgets and resources specific skills Essential oIT literate, including data collection and interpretation oAbility to undertake in depth endoscopic related assessment. Devise and implement appropriate and safe care plans. oWide range of endoscopy based skills oAble to analyse complex facts and situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Endoscopy Unit level 3
Torbay hopsital
Torquay
TQ2 7AA
United Kingdom
Employer's website
https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Endoscopy Unit level 3
Torbay hopsital
Torquay
TQ2 7AA
United Kingdom
Employer's website
https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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