Job summary

Job Overview

As a Care navigator you will provide a dedicated inpatient liaison and outreach service to ensure appropriate triage and listing of inpatient referrals, to maximise patient safety and efficiency.

You will assess and determine the appropriateness of the referrals received.

Work in partnership with wards and other Trust-wide departments to prepare and consent patients to facilitate safe transfer to the Endoscopy Unit.

Provide guidance to ward nursing and medical staff, with regards to pre-procedural preparation and post procedural requirements.

Act as a point of contact for Emergency Department services for a range of emergency admissions that may require endoscopic evaluation/therapy.

Support complex patients through their Endoscopic pathway, ensuring that the needs of the patients are met. Educating the wider Endoscopy Team on best practice to support complex patients.

Main duties of the job

• Work as an expert practitioner by assessing, planning, implementing, and evaluating the specialist nursing care of patients requiring endoscopic investigations and treatments.
• Provide expert advice to clinical staff on endoscopic issues.
• Support the coordinator to manage the unit.
• To act as the patients, advocate when required and provide expert advice and comprehensive information, both written and verbal, on treatment options to enable patients to make an informed choice.
• Establish and maintain coordination of care for patients throughout diagnosis, planning, treatment and follow-up, liaising with all other service providers to ensure a smooth pathway.
• Actively participating in the educational programme of all staff, including students. Close liaison with the Practice Development Department, offering practical and clinical guidance and attending lectures and meetings as required.

About us

About Your New Team and Department

The Endoscopy Unit at Torbay and South Devon NHS Foundation Trust sees both cancer and benign patients in the outpatient setting, running nurse and consultant led procedures and investigation clinics daily.

Torbay is a regional Endoscopy training centre and bowel cancer screening centre serving areas beyond its immediate catchment.

The department is one of two centres in the newly formed South West Endoscopy Training Academy and there are great opportunities to become involved in steering regional and national training opportunities.

The department has recently completed on the build of a new Endoscopy Suite, boasting brand new equipment, and up to date facilities.

We offer support and advice to patients and other professionals within the acute and community setting and work alongside other departments to enhance the patient's pathway of care.

Torbay was the first Integrated Care Organisation, merging community services with the acute hospital. The ICO allows us to radically re-think and re-shape the way we deliver care, free from traditional organisational constraints.

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

388-8159268-PC&S

Job locations

Endoscopy Unit level 3

Torbay hopsital

Torquay

TQ2 7AA

United Kingdom

Job description

Job responsibilities

Detailed Job Description and Responsibilities

Communication and Working Relationships

The Nurse Specialist for the Endoscopy Team will maintain excellent working relationships with patients, their relatives, and a multi-disciplinary team of professionals working across the trust, including:

Consultant Gastroenterologists

Modern Matron and Directorate Management / Executive Team

Allied Health Professionals Specialist Nurses, Ward Nurses, Diagnostics

Council services

Patient support / focus groups

Outpatient services

Administrative services

Present complex, sensitive, and contentious information to large and varied audiences, including patients.

Establish excellent working relationships with patients communicating in a number of ways including virtual consultations, face-to-face, written, telephone etc.

Communicate sensitive and distressing information, managing expectations of department staff, patients, and staff within other departments.

Able to communicate effectively in demanding and challenging situations with tact.

Ensure effective and prompt reporting of nursing issues and concerns to the Endoscopy Unit Manager, Matron, or Associate Director of Nursing and Professional Practice.

Actively participate in multi-professional meetings, acting as a patient advocate and representing nursing viewpoints.

Provide specialist knowledge other areas when assistance and advice is required.

Establish and maintain effective communication with patients, carers, relatives, and professionals across health and social services.

In conjunction with the lead clinician, medical team, and senior nurse specialists, develop knowledge, skills and experience of the specialty including pathology, medication, prognosis, self-management treatment options and signposting patients to support that is available in the community.

Guide and support, staff, and patients on complex patient care to ensure a seamless transition for the patient between wards or home, and the unit.

Improve access for complex patients and ensuring equity of waiting times.

Working alongside system partners to demand and capacity manage complex patients at a regional level.

Job description Job responsibilities Detailed Job Description and Responsibilities Communication and Working Relationships The Nurse Specialist for the Endoscopy Team will maintain excellent working relationships with patients, their relatives, and a multi-disciplinary team of professionals working across the trust, including: Consultant Gastroenterologists Modern Matron and Directorate Management / Executive Team Allied Health Professionals Specialist Nurses, Ward Nurses, Diagnostics Council services Patient support / focus groups Outpatient services Administrative services Present complex, sensitive, and contentious information to large and varied audiences, including patients. Establish excellent working relationships with patients communicating in a number of ways including virtual consultations, face-to-face, written, telephone etc. Communicate sensitive and distressing information, managing expectations of department staff, patients, and staff within other departments. Able to communicate effectively in demanding and challenging situations with tact. Ensure effective and prompt reporting of nursing issues and concerns to the Endoscopy Unit Manager, Matron, or Associate Director of Nursing and Professional Practice. Actively participate in multi-professional meetings, acting as a patient advocate and representing nursing viewpoints. Provide specialist knowledge other areas when assistance and advice is required. Establish and maintain effective communication with patients, carers, relatives, and professionals across health and social services. In conjunction with the lead clinician, medical team, and senior nurse specialists, develop knowledge, skills and experience of the specialty including pathology, medication, prognosis, self-management treatment options and signposting patients to support that is available in the community. Guide and support, staff, and patients on complex patient care to ensure a seamless transition for the patient between wards or home, and the unit. Improve access for complex patients and ensuring equity of waiting times. Working alongside system partners to demand and capacity manage complex patients at a regional level.

Person Specification

qualifications and training

Essential

• oNMC registered Degree level qualification in Adult Nursing oTeaching and assessing qualification oEvidence of continuing personal / professional development

Desirable

• oNon-medical prescribing qualification or the ability to undertake oPost graduate qualification in Endoscopy or equivalent level experience oManagement / Leadership qualification

Knowledege and skills

Essential

• oExperience in the management of patients with endoscopic related health concerns oExperience of multi-professional collaborative working oExperience of giving psychosocial support to complex patients

Desirable

• oBroad understanding of healthcare provision together with an awareness and appreciation of current NHS and PHE policies and priorities in relation to Endoscopy Teams oParticipation in service development and implementation of change oExperience of clinical auditing oExperience of policy contribution oKnowledge of budgets and resources

specific skills

Essential

• oIT literate, including data collection and interpretation oAbility to undertake in depth endoscopic related assessment. Devise and implement appropriate and safe care plans. oWide range of endoscopy based skills oAble to analyse complex facts and situations

Person Specification qualifications and training Essential oNMC registered Degree level qualification in Adult Nursing oTeaching and assessing qualification oEvidence of continuing personal / professional development Desirable oNon-medical prescribing qualification or the ability to undertake oPost graduate qualification in Endoscopy or equivalent level experience oManagement / Leadership qualification Knowledege and skills Essential oExperience in the management of patients with endoscopic related health concerns oExperience of multi-professional collaborative working oExperience of giving psychosocial support to complex patients Desirable oBroad understanding of healthcare provision together with an awareness and appreciation of current NHS and PHE policies and priorities in relation to Endoscopy Teams oParticipation in service development and implementation of change oExperience of clinical auditing oExperience of policy contribution oKnowledge of budgets and resources specific skills Essential oIT literate, including data collection and interpretation oAbility to undertake in depth endoscopic related assessment. Devise and implement appropriate and safe care plans. oWide range of endoscopy based skills oAble to analyse complex facts and situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Endoscopy Unit level 3

Torbay hopsital

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Endoscopy Unit level 3

Torbay hopsital

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job summary

The Day Surgery Unit is looking for individuals who are passionate about making a difference and becoming part of a highly motivated, supportive team.

We are seeking a dynamic, hard-working, and flexible individual who thrives in a fast-paced environment and possesses excellent communication skills to join our team a

In this role, you will be responsible for delivering direct care to patients attending the Day Surgery Unit in a safe, welcoming, and compassionate environment, under the supervision of a Registered Nurse. You must be able to prioritise workloads, work independently, and collaborate as part of our well-established team, all while upholding high standards of patient care.

If you are dedicated to providing exceptional patient care and eager to be part of a team committed to excellence, we'd love to hear from you.

Main duties of the job

• An AP/NA works under the supervision of a Registered Nurse in accordance with Trust policy, protocols and standard operational procedures. The registered practitioner remains accountable for the appropriate and effective delegation of activities and must ensure that the AP/NA has the competence and expertise to carry out such activities.

On the ward area they will undertake pre-operative assessment on patients that have been designated suitable for an AP/NA to do safely.

When working on the ward area, to support registered staff to provide best patient outcomes and timely patient discharge home. This involves supporting band 3 members of the team and to provide nurse led discharge on patients designated suitable for an AP/NA to do safely.

About us

Torbay Day Surgery is proudly recognised both locally and nationally as a centre of excellence. We work closely with our multi-disciplinary team and take great pride in the high-quality service we provide, along with our exceptional outcomes.

Our patients regularly share positive feedback, particularly highlighting the friendly and supportive atmosphere we foster for both our patients and staff.

With the diverse range of care we provide, there are continuous learning opportunities and further training available to help you develop your skills and grow in your role.

Care to join us in making a difference to our patients and be part of a team that truly values collaboration and excellence.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

388-8363403-PC&S

Job locations

Torbay Hosptial

Cadwell Lane

Torquay

TQ2 7AA

United Kingdom

Job description

Job responsibilities

• Full vacancy details can be found on the attached Job Description/Person Specification. When submitting an application, please refer to your suitability to the post in your supporting information from the role requirements or person specification.
• Please be aware that our unit is open Monday to Friday 08:00 - 21:00 with varying shifts to cover these hours.

Job description Job responsibilities Full vacancy details can be found on the attached Job Description/Person Specification. When submitting an application, please refer to your suitability to the post in your supporting information from the role requirements or person specification. Please be aware that our unit is open Monday to Friday 08:00 - 21:00 with varying shifts to cover these hours.

Person Specification

Qualifications and Training

Essential

• oQualified AP/NA - 24-month degree foundation course

Desirable

• oExperience as an AP/NA in day surgery

Knowledge and Skills

Essential

• Customer care experience
• Knowledge of Policies, procedures and Health and Safety issues regarding daily working with blood and body fluids
• Moving & manual handling skills
• oRecent surgical experience, pre-op and post op at Band 3 or 4 in the ward area and preassessment

Desirable

• Completion of ECG training
• Completion of venepuncture training
• Experience of performing MRSA screening

Specific Skills

Essential

• Able to work with team and/or independently with minimal supervision
• Commitment to sharing knowledge, skills a with others
• Demonstrate a caring & friendly attitude
• Communicate clearly and effectively with a range of people on a range of matters

Person Specification Qualifications and Training Essential oQualified AP/NA - 24-month degree foundation course Desirable oExperience as an AP/NA in day surgery Knowledge and Skills Essential Customer care experience Knowledge of Policies, procedures and Health and Safety issues regarding daily working with blood and body fluids Moving & manual handling skills oRecent surgical experience, pre-op and post op at Band 3 or 4 in the ward area and preassessment Desirable Completion of ECG training Completion of venepuncture training Experience of performing MRSA screening Specific Skills Essential Able to work with team and/or independently with minimal supervision Commitment to sharing knowledge, skills a with others Demonstrate a caring & friendly attitude Communicate clearly and effectively with a range of people on a range of matters

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hosptial

Cadwell Lane

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hosptial

Cadwell Lane

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)