Job summary

We are looking to recruit highly motivated, enthusiastic individuals, who can cope with a high-pressured clinical environment. Good interpersonal, verbal and written communication skills are required to work in the Emergency Department at Northumbria Specialist Emergency Care Hospital. People with a passion for wanting to learn how to provide the highest standards of Emergency Care are encouraged to apply.

Candidates must demonstrate a compassionate and caring attitude towards their patients and be able to deliver high standard of care. Candidates must possess good communication and organisational skills.

You must be willing to work flexible hours to meet the service needs of our patients, which includes rotation between days and nights.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• To work under the supervision of a qualified nurse and assist in the implementation of patient care both direct and non-direct
• To provide and promote high quality care under the guidance of a qualified healthcare professional
• Undertake a range of delegated clinical care duties in hospital.
• Record patient observations and changes to patient clinical conditions

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

We are looking to recruit highly motivated individual to join our acute medical admissions team on Ward 3 at the Northumbria. The team provide high standard and safe care to all the patients, suffering from acute medical illness. We cover specialties relating to medicine including, toxicology, endocrinology, head injury, neurology, mental health and head injury.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Candidate must demonstrate a compassion and caring towards their patients and able to deliver high standard of care. One must possess a good communication and organisational skills.
• Must be willing to work flexible hours to meet the service needs of our patients which includes, weekends and night shifts. Previous experience in a healthcare setting is desirable .

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

We have Full time / part time vacancies for Nursing Assistants to join our Gynaecology Nursing team. We cover 3 base sites Wansbeck General Hospital , North Tyneside General Hospital and Hexham General Hospital with Emergency Gynaecology at Northumbria Specialist Emergency Care Hospital, Cramlington and Ward 8 at North Tyneside. Hours and base sites will be discussed at interview.

Your role will be to assist the qualified nurses in the assessment, plan, implementation and evaluation of nursing care and give basic nursing care

Manage own healthcare led clinics, using good time management and interpersonal skills under direct supervision of Nurse in Charge.

Providing support for patients attending the outpatient setting, assistance with any mobility needs under direct or indirect supervision. To report accurately perceived changes in a patient manner, observation. Record basic observations for patients attending the department.

One post holder will be based in Northumbria and the other's based at Wansbeck / North Tyneside but will be required to work across all base sites as part of the wider Gynaecology Nursing team.

All Training will be given in clinical areas.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

To assist the qualified nursing staff in the delivery of high quality direct and indirect patient care. To provide assistance and support to patients, carers and the multi-disciplinary team.

To maintain high clinical standards, manage own healthcare led clinics, using good time management and interpersonal skills under direct supervision of Nurse in Charge.

To help maintain a clean and safe ward environment, be responsible for checking stock levels and ordering supplies via our IPROC system all training will be given.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

An exciting opportunity has arisen on Ward 1, Wansbeck General Hospital for a nursing assistant to join our team. Ward 1 is a busy 25 bedded cardiology/general medical unit.

We are looking for candidates who are committed to ensuring safe and high quality care is delivered to our patients.

You will be expected to work as part of a dynamic nursing team, delivering all aspects of care to patients and demonstrate effective communication skills.

The post will be rotational - day/nightshift and cover seven days a week.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Undertakes a range of delegated clinical care duties in hospital, community, and other settings.
• Records patient observations and changes to patient clinical conditions
• Carries out limited clinical care duties.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!

Please read 'applicant guidance notes' before submitting your application.

Job summary

An exciting opportunity has arisen on Ward 1, Wansbeck General Hosiptal for a nursing assistant to join our team. Ward 1 is a busy 25 bedded cardiology/ general medical unit.

We are looking for candidates who are committed to ensuring safe and high quality care is delivered to our patients.

You will be expected to work as part of a dynamic nursing team, delivering all aspects of care to patients and demonstrate effective communication skills.

The post will be rotational - day/nightshift and cover seven days a week.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Undertakes a range of delegated clinical care duties in hospital, community, and other settings.
• Records patient observations and changes to patient clinical conditions
• Carries out limited clinical care duties.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!

Please read 'applicant guidance notes' before submitting your application.

Job summary

We are looking for an enthusiastic Nursing Assistant to join Critical Care

The successful candidate will work as part of the team to deliver care to adults who are critically ill.

We have a comprehensive training package and will provide a supportive learning environment, encouraging you with your own personal development.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

o To work under the supervision of a qualified nurse and assist in the implementation of both direct and non-direct patient care.o To provide and promote high quality care under the guidance of a qualified healthcare professional.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

Two full time posts are available to work within the Palliative Care Support Team, Community Team based at Morpeth NHS Centre. We are looking to recruit motivated and enthusiastic Support Workers on a permanent basis to join this well-established team in providing excellent supportive personalised care.

The team is based in Morpeth NHS Centre, Morpeth delivering care to all patients who are registered with a GP in Northumberland, therefore the successful applicant must be able to fulfil the transport requirements of the post including at times of inclement or bad weather.

The successful candidate will work as part of the Palliative Care Support Team to deliver compassionate care and demonstrating kindness to patients at end of life and their families in their own homes.

We are looking for someone with excellent communication skills who can liaise with the wider MDT, patients, and relatives about emotive and difficult conversations. Both verbal and written communication must be of the highest standard.

The successful candidate should have a problem-solving approach to complex situations, remaining calm and reassuring during difficult times.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The Team's primary function is to support patients with a palliative condition in the last few weeks/months of life. The Team provides a home visiting service delivering care and support for both patients and relatives.

Provide care as planned by the District Nurse for patients with palliative care needs and or at the end of life.

Monitor patient's condition during a visit or shift and report accurately any change or deterioration to either the Team Leader, District Nurse or Out of Hours nurses.

Deal with highly distressing situations when a patient dies during a visit or shift following Trust policies for the confirmation of expected death out of hours and reporting appropriately during office hours.

Provide family and carers with emotional, physical and spiritual support during planned interventions.

Provide nutrition to patients presenting food and fluid in an acceptable way depending on patient's needs and capabilities.

Provide patient's mouth care regimes to maintain a healthy mouth and patient comfort.

Provide the hands on support and care to patients. You should have a willingness and passion to provide high quality, essential nursing care to ensure comfort and support to our patients and family's.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres.

We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.

High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

We are looking to recruit highly motivated individual to join our Hyper Acute Stroke Unit at the Northumbria Specialist Emergency Care Hospital . The team provide high standard and safe care to all the patients who are suffering from stroke and other acute medical illness.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• To work under the supervision of a qualified nurse and assist in the implementation of both direct and non-direct patient care.
• To provide and promote high quality care under the guidance of a qualified healthcare professional.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

The Alnwick Ward is a 23 bedded ward specialising in care of the elderly, specifically rehabilitation. The main duties of a Nursing Assistant on the ward include assisting patients with all activities of daily living , washing and dressing, promoting independence, assisting with meals ensuring adequate oral intake and general ward duties.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• The Nursing Assistant role will assist the qualified nurse to give a high standard of care of the patients on the ward.
• Ensuring high standards of care are delivered and met on each shift.
• Working closely with the MDT and clear and concise documentation.
• Undertakes a range of delegated clinical care duties in hospital.
• Records patient observations and changes to patient clinical conditions.
• Carries out limited clinical care duties.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

Various hours considered, to work within the Palliative Care Support Team based in Northumberland. We are looking to recruit on a permanent basis, motivated and enthusiastic Nursing Assistant to join this well-established team in providing excellent supportive personalised care.

The team is based in Morpeth NHS Centre delivering care to all patients who are registered with a GP in Northumberland; therefore the successful applicant must be able to fulfil the transport requirements of the post including at times of inclement or bad weather.

The successful candidate will work as part of the Palliative Care Support Team to deliver compassionate care and demonstrating kindness to patients at end of life and their families in their own homes.

The Team's primary function is to support patients with a palliative condition in the last few weeks/months of life. The Team provides a home visiting service delivering care and support for both patients and relatives.

We are looking for someone with excellent communication skills who can liaise with the wider MDT, patients, and relatives about emotive and difficult conversations. Both verbal and written communication must be of the highest standard.

The successful candidate should have a problem-solving approach to complex situations, remaining calm and reassuring during difficult times.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Provide care as planned by the District Nurse or Macmillan Nurse for patients with palliative care needs and or at the end of life.
• Monitor patient's condition during a visit or shift and report accurately any change or deterioration to either the Team Lead, District Nurse or Out of hours nurses.
• Deal with highly distressing situations when a patient dies during a visit or shift following Trust policies for the confirmation of expected death out of hours and reporting appropriately during office hours.
• Provide family and carers with emotional, physical and spiritual support during planned interventions.
• Provide nutrition to patients presenting food and fluid in an acceptable way depending on patient's needs and capabilities.
• Provide patient's mouth care regimes to maintain a healthy mouth and patient comfort.
• Provide the hands-on support and care to patients. You should have a willingness and passion to provide high quality, essential nursing care to ensure comfort and support to our patients and families.
• Contribute to and works with team to provide high-quality service to patients and carers requiring care & support in the end stages of life.
• Support patients and carers to manage disability, loss and change.
• Use equipment appropriately, once trained in the use and care of simple equipment.
• Record care in patients care plans in the electronic patient record (System One) and demonstrate high standards of record keeping.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

We are looking for a Nursing Assistant to join our Elderly Assessment Units based across Wansbeck General Hospital and North Tyneside General Hospital.

The units care for a maximum of 6 patients at any one time who may be acutely unwell.

They will assist the nursing and practitioner/medical workforce to asses and deliver high quality care and services to our frail service users.

Tasks will include:

o Clinical observationso Venepunctureo nursing assessmentso nutritional supporto personal careo transferring patients for investigations and admission.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Assists qualified nurses.
• Makes judgments involving straightforward job-related facts or situations.
• Able to recognise triggers on the NEWS chart and act accordingly, following the appropriate algorithm.
• Able to recognise signs of a deteriorating patient and alert qualified staff accordingly.
• Able to use assistive technology.
• Organises own day-to-day work tasks and activities.
• Provides and receives routine information which may require tact, persuasive skills, or where there are barriers to understanding.
• Provides and receives routine information orally, in writing, or electronically to inform work colleagues, patients, carers, the public, and other external contacts.
• Able to use electronic systems such as PAS and ICE.
• Completes IR1 forms and provides statements as appropriate.
• Able to contribute to ward meetings.
• Alerts qualified staff to changes in a patient's condition.
• Completes relevant nursing documentation specific to the clinical area.
• Must be able to demonstrate the English language proficiency level required for this post.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

Hyper Acute Stroke Unit (HASU) is a busy unit that cares for clinical level 2 patients.

The main duties of the Nursing Assistant on the ward will involve caring for patients ensuring standards of care are met. This includes assisting patients with all activities of daily living , washing and dressing, promoting independence, assisting with meals ensuring adequate oral intake and general ward duties.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• The Nursing Assistant role will assist the qualified nurse to give a high standard of care to the patients on the ward.
• Ensuring high standards of care are delivered and met on each shift.
• Working closely with the Multi Disciplinary Team and clear and concise documentation.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

We are looking to recruit a friendly, professional Nursing Assistant to work under the supervision of a qualified nurse and assist in the implementation of patient care both direct and non direct.

The position will be based across NPC Ponteland practice. The successful candidate will be providing a high level of patient care to patients of NPC.

Please note we reserve the right to close this vacancy prior to theclosing date once the required number of suitable applications have been received.

Main duties of the job

• To work under the supervision of a qualified nurse and assist in the implementation of patient care both direct and non direct.

About us

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GP's and now manages several GP practices with around 112,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice in NPC, the may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital at effective primary care.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Job summary

An opportunity has arisen for nursing assistants to join our nursing team working on our Elective Orthopaedic Unit and our specialist Bone and Joint Infection Unit at Ward 10/11, Wansbeck Hospital, caring for pre & post-operative patients. Our team is committed to providing safe & high quality care to all of our patients.

You would would work alongside qualified nursing staff and other members of the Multi Disciplinary Team.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

o To work under the supervision of a qualified nurse and assist in the implementation of both direct and non-direct patient care.o To provide and promote high quality care under the guidance of a qualified healthcare professional.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

An exciting opportunity has arisen for an enthusiastic individual to join the Community Nursing Team as a Nursing Assistant within the Blyth District Nursing Team however you may occasionally cover the surrounding teams. The district nursing team work in close Partnership with GPs practices also delivering a service to our housebound and care home patients.

The Trust is committed to provide opportunities for development for all staff to help reach their full potential and if not already obtained there is an expectation that the Care Certificate Programme will be completed. We also provide training opportunities to enhance clinical skills required to provide high and safe quality care in line with the Trusts values.

The Nursing Assistant within a community setting works as a member of a wider community nursing team to delivery clinical care to patients including the performance of diagnostic tests and the delivery of personal and delegated nursing care to individuals with chronic health problems. Although the post holder receives support and supervision from registered nurses she / her is expected to work unsupervised in the patient's own home, the surgery and in residential home environments.

The Nursing Assistant will have delegated responsibility to order and rotate stock to support the team.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

Main duties of the job

• The performance of personal care tasks and clinical interventions delegated by registered nurses including simple dressings, enemata, catheter care, eye drops etc.
• The delivery of personal care and support to patients with a terminal illness and their families including the provision of emotional support.
• The collection of equipment and the safe use and decontamination of such equipment between each use.
• Good communication skills with patients, relatives and colleagues. Communication with patients, relatives, colleagues and other agencies to ensure the continuity of patient care and onward referral where necessary.
• The collection of equipment and the safe use and decontamination of such equipment between each use.
• The checking of equipment, stock levels and expiry dates re-stocking and re-ordering supplies as necessary.

About us

Northumbria manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres.

We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.